Welcome to Sheraton Grand Tel Aviv

Guest rooms

Located on the 3rd FL
Roll-in shower
Grab bars by the shower and toilet
Special shower chair
Queen or twin beds
Emergency button in bathroom
Telephone ring indicator and doorbell remote
If you have any questions about the accessible facilities and services offered, you can contact us via e-mail TLV.Concierge@sheraton.com,  or phone +972 (3) 5211111.

Public spaces

Including all hotel floors and venues
Accessible check-in desk with special sound device
(enhances sound and can be connected to hearing aids)
Accessible to wheelchair
Evacuation chair available
Pool chair
Destination elevator with accessible voice command
Parking

Welcome to Sheraton Grand Tel Aviv

For reservations, please send an e-mail to tlv.concierge@sheraton.com with the following information:

Title (Mr. - Mrs. - Ms.)
First name
Last name
E-mail address
Reservation number
Transfer request date
Number of people
Pieces of luggage
Airline and flight number
Landing time
Telephone number
Special requests

Service Request
For your convenience, we offer two kinds of services upon arrival or departure to and from the hotel:

1. VIP fast line at the airport and transportation to or from the hotel.

VIP guests are escorted right from the plane, passing all checkpoints-security, passports and customs, all the way until meeting the driver.

VIP service (up to 6 PAX) - USD 320$ this should be added and the below should be updated

VIP service + transportation to/from the airport (up to 6 PAX) – USD 475$

2. Transportation to or from the hotel

Driving to the hotel with professional and certified drivers in luxury sedan cars:
The driver will be waiting at the Arrival hall at the Airport bearing a sign with your name.
Car Service for up to 6 passengers, will cost USD $155, added to the room charges.

While specifying your request for a pickup service, please provide us with the following information:

Date and time of landing/departing
Flight number
Number of people
Phone number and e-mail address


Important
Please note that filling this form is not a guarantee or confirmation for an airport pick up from/to the hotel. Your request will be processed and you should receive a confirmation within 24 hours.
VAT is included.
Prices are per car, one way and are subject to change. Final price will be confirmed after approval from the company.

Should you experience delays we recommend immediately contacting the Hotel Concierge in order to postpone the transfer.

Private transfers are available all hours of the day and require an advance booking of minimum 48 hours with our Concierge.

For urgent assistance or queries, you can reach the Concierge by telephone at +972.3.521.1225 or e-mail: TLV.Concierge@sheraton.com