Experience Japan from our Yokohama Station hotel

Centrally located with unrivaled access to Yokohama Station and other public transportation options, Yokohama Bay Sheraton Hotel & Towers offers a tranquil retreat from the hustle and bustle of the city. Our elegant hotel rooms and suites, including those in the four-story Sheraton Club, overlook Yokohama Bay and feature the Sheraton Signature Sleep Experience. An indoor swimming pool and fitness center will help you recharge after a day of sightseeing or meetings in Japan. Though our hotel is surrounded by world-class dining and nightlife, our six restaurants and lounges offer something for everyone, with a range of local and international cuisines, live entertainment, craft cocktails and spectacular views. Just steps from Yokohama Station and 30 minutes from Haneda Airport, our hotel is an outstanding choice for a meeting, wedding or social event here in Japan. Choose Yokohama Bay Sheraton Hotel & Towers for a sensational visit to Japan.

The Sheraton Experience

The carefully appointed guest rooms at Yokohama Bay Sheraton Hotel & Towers provide unrivaled quality of comfort. Our accommodation features striking Yokohama views and Sheraton Signature Sleep Experience bedding.

Luxurious Suites

Smartly luxurious and spacious with a living area, couch, a vibrant cityscape can be viewed from every corner of the room. Equipped with ample amenities and services, the junior suite is ideal for a mid-to-long-term stay.

Club One Bed Room Suite  (Twin)
Club Corner Suite

Get More With the Club

With exclusive access to the Club Lounge and personalized service by dedicated Sheraton Club staff, guests staying at our suites can experience a higher level of service. The smartly appointed décor of the Sheraton Club ensures luxury and attentive services fulfill the needs to ensure a Timeless experience. 

Club Lounge
Welcome to the Sheraton Club
Club Lounge

Sheraton’s Exquisite Club Floor

Enjoy first-class accommodation in Yokohama. The Sheraton Club is the pinnacle of the Sheraton brand. A spacious 231 m2 club lounge with a stunning view 100 meters above ground, plus 62 guest rooms. Use the lounge from 7AM to 9PM as your personal study, living room, or truly satisfying dining room. Relax, and enjoy hospitality that fulfills your needs.

Club Lounge

The Sheraton Club’s Three Attractions

Complimentary breakfast in the Sheraton Club Lounge, all-day drinks and snacks, and free wi-fi make your stay all the more comfortable. Various exclusive services are available in the Club guest space. Discover vibrant views of Yokohama City from the top floors, and breathtaking vistas of the city lights at night. Our Club Lounge staff are dedicated to heightening your Sheraton Club experience.

Hours of Operation

7:00-10:00 Breakfast. 10:00-17:00 All-day-snack. 17:00-21:00 Cocktail Hour.

Explore Yokohama

Centrally located with unrivaled access to Yokohama Station and other public transportation options, Yokohama Bay Sheraton Hotel & Towers offers a tranquil retreat from the hustle and bustle of the city.

Exterior

Unique Dining Options

Our six restaurants and lounges offer something for everyone, with a range of local and international cuisines, craft cocktails and spectacular views.

Dining Seasonal Offers
All Day Buffet

A Culinary Journey Through Yokohama

Yokohama Bay Sheraton is the perfect place to get together with friends and family. You can enjoy various foods and drinks at our four different restaurants, two lounges, a bar and a pastry shop.

Sky Lounge "Bay View"

Exceptional Dining Experience

Yokohama Bay Sheraton Hotel & Towers invite you to enjoy innovative cuisine with fine dining options complemented by outstanding service. Pamper yourself to the attentive hospitality and fine cuisine as you enjoy the view of Yokohama Harbor.

Meeting Venue

We showcase 11 meeting venues and almost 22,000 square feet of space for your business occasion. Ideal for an intimate meeting in Yokohama, our Laurel boardroom offers a striking modern design.

soap bottle icon

Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.

New Normal Service

Yokohama Bay Sheraton Hotel & Towers is introducing a new service called the "New Normal Service" that adapts to the new age and value. We strive to put the best smile on everyone by providing hospitality in accordance with the latest standards of cleanliness.

Lobby

Measures

  • We are implementing temperature screening of all guests, and those with a fever of 37.5°C (99.5°F) or higher may not be allowed to enter the facilities. Your understanding and cooperation will be deeply appreciated. 
  • Upon entering please use a hand sanitizer. 
  • We sincerely apologize for those who have a fever or who are not feeling well, but please refrain from visiting us. 
  • If you are not feeling well during a meal, please tell an associate near you. 
  • We have placed hand wash and/or hand sanitizers in every restroom in our hotel. We ask your cooperation in washing and sanitizing your hands. 
  • At the time of check-in, if deemed necessary we may ask you about your travel history, including transit points prior to arriving at the hotel. If you are having symptoms such as coughing or fever, please tell us immediately. In addition, we have thermometers for use by hotel guests. 
  • When a line forms, we ask for your cooperation in keeping proper social distance by standing certain distance from the other guests.
  • For cutlery (forks, spoons, chopsticks, etc.), we will prepare a set for the number of people. In addition, to prevent droplet infection, the service associate wiII bring your cutlery with your food
  • Place mats will not be installed in consideration of hygiene 
  • We provide individually wrapped hot/wet wipes 
  • After and before meals, tables will be wiped down with alcohol spray
  • Our kitchen Associates are required to wear facial masks and sanitary gloves at all times.
  • In accordance with the cleanliness manual, cookware are washed after use and stored in designated, clean storage area.
  • Condiments are provided individually. 
  • We use alcohol disinfectant to clean high-touch surfaces such as service counters and kitchen wagons used by our employees every hour.
  • Our beverages associates are required to wear facial masks at all times. 
  • Glasses are handled in accordance with the cleanliness manual

We are implementing the following measures in order to prevent the “Three Cs”: close spaces, crowded places, close-contact settings

  • Air ventilation within our facilities are operating in accordance with regulations issued by Kanagawa Prefecture in order to prevent “closed spaces”.
  • Tables are setup to enable sufficient spacing between seats in order to prevent “close-contact settings”.
  • Reservation times and duration of use for facilities are managed in order to prevent “crowded places”.
  • We are restricting the use and the number of users of smoking areas in order to prevent the “Three Cs”.
  • Some of our restaurants have introduced a system that enables Guests to order and make payment on their mobile phones. When a menu is used, we clean it with alcohol disinfectant after each use to ensure cleanliness. 
  • Acryl boards have been installed at the front desk and Bell Captain’s desk in order to prevent droplet transmission. Moreover, we use cash trays to exchange bills and coins in order to avoid direct contact.

Initiatives in Public Spaces: As of June 10th, 2020 Yokohama Bay Sheraton Hotel & Towers

Additional hand sanitizers are placed throughout our facilities, including at each hotel entrance, restaurants, and public bathrooms, to create an environment that makes it comfortable for customers to use our facilities.

We use alcohol disinfectant to clean high-touch surfaces of our equipment and facilities such as doorknobs and elevator buttons every hour.

We clean and disinfect our guest rooms, restaurants, and kitchen in accordance with Marriott International Hygiene Management Program, a global program that introduces a new standard of hotel cleanliness and disinfection to ensure Marriott guests enjoy an even cleaner and safer stay.

All associates are required to wear face coverings (masks) in consideration of your health and safety, and public health.

Initiatives with Associates

The hotel has assigned a Cleanliness Champion and Section Leader to each facility to regularly check the hygiene and provide guidance to associates.

All associates are required to conduct daily self-health assessment including temperature measurement and overall physical condition assessment before coming to work and starting work, and record and manage the results on a health check sheet. If an associate has a fever or other symptoms, he/she is required to stay at home.

All associates are required to wear face coverings (masks) when commuting.

Associates in the Heart of House are encouraged to avoid peak commute hours to help to prevent infection.

Associates are required to use hand sanitizers when entering the facilities.

Associates change uniforms every day they work, and always wear clean uniform.

In accordance with the hygiene management manual, we wash our hands for 20 seconds, gargle, and use hand sanitizer every 20 minutes during work.

Associates working in the office spaces are instructed to sanitize their hands after entering our facilities and after using the restrooms, in order to maintain clean hands.

title

In-Room Afternoon Tea

validity: March 31, 2021March 31, 2022

Treat yourself to a private afternoon tea in your room.

Club Lounge

Experience "the Sheraton Club" Package

validity: June 15, 2021March 31, 2022

Special plan to stay in club room and use of the club lounge.

High-Spec Work Room

High-Spec Workroom - Executive Workcation

validity: September 2, 2021March 31, 2022

High spec working chair and desk for your executive style of remote work.

Our Location

Getting Here

Yokohama Bay Sheraton Hotel & Towers

1-3-23 Kitasaiwai, Nishi-Ku,Yokohama Japan Kanagawa 220-8501

Tel: +81 45-4111111
Distance From Property: 18.5 Miles
Phone Number: +81 3-6428-0888
Visit Website

Nearby:

Subway Station:

Yokohama Station (Tokyu Toyoko Line)

Yokohama Station (Municipal Subway)

Train Station:

Yokohama Station

Awards & Accolades

We are delighted to announce that Yokohama Bay Sheraton Hotel & Towers has received TripAdvisor’s Certificate of Excellence Award for 2018.

Exterior

Internet Access

Free internet is available to all Marriott Members when booking on Marriott websites, mobile sites, and Marriott apps. Benefits vary by membership level.

Lobby

Yokohama Bay Sheraton Hotel & Towers Recuritment Information

Yokohama Bay Sheraton Hotel & Towers is a virtual oasis in Yokohama, offering a wide range of international-standard services to satisfy guests during their stay. We go beyond for our guests. We also inspire our associates to go beyond—in their careers, personal lives and communities. Together, we’re committed to making a difference. With a supportive team, every day is an opportunity to welcome guests through engaging experiences and thoughtful service to bring people together as part of our global community. Please contact us by email for inquiry on employment opportunities at Yokohama Bay Sheraton Hotel & Towers. Email: recruit@ybsh.jp

Seawind Restaurant
24Slides

Elevate Your Work

Sheraton has partnered with 24Slides to offer a 40% discount on 24-hour turnaround professional presentation design services

Property Details

Restaurant

Fitness Center

Indoor Pool

Meeting Space

Business Center

Room Service

24 Hour Room Service

Wake up Calls

Daily Housekeeping

Turndown Service

Kitchenette

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Pet Policy

hws.petsNotAllowed

Parking On-Site Parking

Daily: 1900

Electric Car Charging Station
Policies and Payments

Accepts: Credit Cards,Apple Pay

Services

Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
English

For more information about the physical features of our accessible rooms,common areas,or special services relating to a specific disability,please call +81 45-4111111

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable HIght Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electricat Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors