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  • WHAT TO EXPECT

Welcome to Sheraton Laval Hotel

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary contact. Marriott Bonvoy members can use the Marriott Bonvoy App (also available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out.
  • Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 6 feet apart.

PLEASE NOTE THAT STARTING DECEMBER 31ST, A CURFEW IS MANDATORY FROM 22PM TO 5AM IN THE PROVINCE OF QUEBEC DUE TO GOVERNMENT RESTRICTIONS.

  • We take hygiene and cleanliness standards very seriously. You'll notice several enhancements to our cleaning practices throughout public spaces and guest rooms. These include:
  • We have increased the frequency of cleaning and disinfection, especially in high-traffic areas like restrooms, elevators, and escalators and provided more hand sanitizing stations.
  • Associates will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing. Face coverings are mandatory for guests in public spaces based upon guidelines from state and local health authorities.
  • Every guest room is thoroughly cleaned and disinfected between each guest. We will provide housekeeping service on demand during your stay. You can contact us via Mobile Chat or Request in the Marriott Bonvoy app or stop by the front desk. All housekeeping will be conducted while you are away from the room where possible.

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open 24hours
  • Pool: Open from 6am to 22pm
  • Corporate Club: Open 24hours for snacks, beverages, breakfast from 6h30am to 9am and appetizer from 5pm to 7pm
  • Parking: Free outdoor parking
  • Laundry Service: Laundry service available onsite ($)

We are committed to making the amenities at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Restaurant Hours and Operations: Opened from 6:30am to 11pm on week days and opened from 7am to 11pm on weekends.
  • Room Delivery Hours and Operations: Opened from 6:30am to 11pm on week days and opened from 7am to 11pm on weekends.
  • Our eco-friendly service uses biodegradable containers made from recycled materials
  • Our meal are prepared under strict guidelines with your health and security in mind

DISCOVER OUR MENUS!

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Welcome Gift: For Platinum, Titanium and Ambassador members, a welcome gift is given upon arrival
  • Late Check-Out: Late check-out are available upon availability by member status
  • Mobile Check-In/Check-Out: Available on the Marriott Bonvoy mobile app
  • Mobile Key: Available on the Marriott Bonvoy mobile app
  • Mobile Dining: Not available
  • Mobile Guest Requests: Available on the Marriott Bonvoy mobile app

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

Sheraton Laval Hotel