WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Unless it is required by local law or order, fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel. We ask that all unvaccinated guests continue to wear face coverings and practice social distancing when they are in public spaces inside the hotel.

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key available

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, you will notice several enhancements to our cleaning practices throughout our property and in guest rooms.

These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, as well as provided more hand sanitizing stations.
• Enhanced Guestroom Cleaning: Every guestroom is thoroughly cleaned and disinfected prior to arrival, attention to high touch areas and items. During your stay, we provide you with three choices of housekeeping services:
  • No service, Tidy/Refresh (empty trash, refresh of towels and amenities if required) and Full Clean.

• Fitness Center: Open, Masks are Optional
• Pool & Waterslide: RiverCountry Waterpark is fully open - No time or capacity restrictions! Enhanced cleaning and safety measures are in place. RiverCountry is exclusive to registered hotel guests and individuals that are occupying the guestroom only.

• Sheraton Club Lounge is closed until further notice.
• Scarlet Craft Kitchen Restaurant: Open normal hours
• Six Twelve Lounge: Is on vacation until September 7, 2021
• Carver's Steakhouse: Open normal hours
• In Room Dining: Open normal hours
• Express Stop - proudly brewing Starbucks beverages and grab and go items: Open normal hours
• Mobile Dining: Not available

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Complimentary breakfast provided daily in Scarlet Resaurant or in room dining for all Platinum and higher elite members
• Lounge Access: Club Lounge closed
• Welcome Gift: Welcome gift provide as per standard for all platinum and higher elite members
• Mobile Check-In/Check-Out: As per standard
• Mobile Key: Avaialble
• Mobile Dining: Not available
• Mobile Guest Requests: Availalble