Contact & General Info - Four Points by Sheraton Auckland, NZ

Four Points by Sheraton Auckland

396 Queen Street, Main Reception Entrance 110 Mayoral Dr

Auckland, 1010 New Zealand

Phone:+64 9-393 8240

Fax:+64 9-393 8241

Sales:+64 9-393 8240

Sales fax:+64 9-393 8241

Services & Amenities

All public areas non-smoking

Car Rental

Buffet breakfast, fee from: 34 NZD

Concierge desk

Continental breakfast, fee from: 25 NZD

Foreign exchange

Hot breakfast, fee from: 34 NZD

Housekeeping service daily

Mobility accessible rooms

Newspaper in lobby

Room service

Safe deposit boxes, front desk

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee
  • Movies/videos
  • Plug In Panel

Kitchen Amenities

  • Dishwasher
  • Microwave oven
  • Pots, pans, serving dishes
  • Refrigerator
  • Silverware
  • Stove
  • Table and chairs

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: speakerphone
Visit the Guest Rooms page for more information


Dining Services

Room service


Buffet breakfast, fee from 34.00 NZD

Continental breakfast, fee from 25.00 NZD


Queen's Head Bar & Eatery

Located in the hotel on level 4, come in to our bright and friendly all day dining restaurant where you can enjoy innovative New Zealand and international cuisine.

Open for breakfast, lunch and dinner Dress code: Casual Phone: +64 9-393 8240


Roof Top Bar & Terrace (opening early 2019)

This space will have great views across Auckland on the 20th floor, from the Waitemata Harbour through to the Waitakere ranges and will be ideal for intimate weddings and important festivities.

Reservations required

Open for dinner Dress code: Casual Phone: +64 9-393 8240

Fitness & Recreation


Bowling (0.1 miles)

Jogging/fitness trail (0.6 miles)

Miniature golf (0.9 miles)

River rafting (15.5 miles)

Snow Planet (20.1 miles)

Lighted Outdoor (1.4 miles)

Surfing (24.9 miles)

Bike rentals (0.8 miles)


Hotel Fitness Center


Royal Auckland and Grange Golf Club (10.9 miles)

Royal Auckland and Grange Golf Club

Maungakiekie Golf Club (8.9 miles)

Maungakiekie Golf Club

Takapuna Golf Club (6.2 miles)

Takapuna Golf Club

Local Attractions

Aotea Square

50 Mayoral Dr, Auckland

SKY Tower

Corner Federal and Victoria Streets

Kelly Tarlton's SEA LIFE Aquarium

23 Tamaki Drive,Orakei

Auckland Zoo

Motions Rd, Auckland

Auckland Art Gallery

Wellesley St E, Auckland

Auckland War Memorial Museum

The Auckland Domain, Parnell, Auckland 1010

Eden Park Auckland

Reimers Avenue,Kingsland

Sky City Casino

Level 2 Skycity, 72/78 Victoria St W

Museum of Transport and Technology (MOTAT)

805 Great North Rd, Western Springs

Visit Local Area page for more information

Airport Information

Auckland Intl (AKL)


Airport Phone: +64 9-275 0789

Hotel direction: 20.0 miles S

This hotel does not provide shuttle service.

  • Estimated taxi fare: 75 NZD (one way)
  • Bus service, fee: 18 NZD (one way)
Visit AKL airport website
Driving directions

Auckland Airport Ray Emery Dr, Auckland Airport, Auckland 2022. Head west on Tom Pearce Dr toward George Bolt Memorial Dr20 s (51 m). Follow George Bolt Memorial Dr, State Highway 20 and SH 16 to Wellesley St E in Grafton. Take exit 2A from SH 1621 min (26.1 km). Follow Wellesley St E to Mayoral Dr in Auckland3 min (800 m).

Business Services

Fax service

Fee for first page of incoming fax

Messenger service

Overnight delivery/pickup


For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Adjustable height hand-held shower wand Bathroom vanity in guest rooms for disabled person height Bathtub grab bars Bathtub seat Business center entrance Closed-caption TV Fitness center entrance Grab bars in bathroom Lowered electrical outlets Main entrance Meeting spaces Pathway to registration desk Peephole in guest room for disabled person height (in ft) Registration desk Restaurants and lounges Route to accessible guest rooms is accessible TTY/TTD compatible Telephone for hearing impaired Toilet seat in guest rooms for disabled person Transfer shower roll-in shower Property has elevators
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Four Points by Sheraton Auckland