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Sheraton Grand Chicago

301 East North Water Street, Chicago, Illinois 60611 USA
+1 312-464-1000
4.0 3416 Reviews

Hotel Details

Maps and Transportation

    • Sheraton Grand Chicago

    301 East North Water Street

    Chicago, Illinois 60611 USA

    Phone:+1 312-464-1000

    Fax:+03124649140

    Toll-free:+03124641000

    Sales:+03124641000

    Sales fax:+03123297045

    Arrival Information

    Check-in and Check-out

    • Check-in: 4:00 PM
    • Check-out: 12:00 PM
    • Express Checkout
    • Video Review Billing, Video Checkout

    Internet Access

    • Guest rooms: Wireless
    • High Speed: Check email + browse the Web for 14.95 USD/day
    • Enhanced High Speed: Video chat, download large files + stream video for 19.95 USD/day
    • Lobby and public areas: Complimentary Wireless
    • Meeting rooms: Wireless, Wired

    Parking

    • On-site parking, fee: 63 USD daily
    • Valet parking, fee: 73 USD daily

    Property Details

    • 34 floors, 1164 rooms, 54 suites
    • 43 meeting rooms, 125,000 sq ft of total meeting space

    Pet Policy

    • Pets Welcome
    • Maximum 1 pet per room
    • Pet's must be accompanied at all times. May not be left alone in guest room.
    • Contact hotel for details

    Smoke-free Policy

    This hotel has a smoke-free policy

    Services & Amenities

    All public areas non-smoking

    Car Rental

    Concierge Lounge Hours

    Gift/newsstand

    Coffee/tea in-room

    Buffet breakfast, fee from: 29 USD

    Concierge desk

    Continental breakfast, fee from: 22 USD

    Foreign exchange, nearby

    Housekeeping service daily

    Local restaurant dinner delivery

    Mobility accessible rooms

    Room service

    Safe deposit boxes, front desk

    Shoeshine stand

    Valet dry-cleaning

    Guest Room Information

    General Room Amenities

    • Air conditioning
    • Alarm clock
    • Bottled water: Complimentary
    • Coffee maker/tea service
    • Crib/Play Yard
    • Electrical adapters
    • Individual climate control
    • Iron and ironing board
    • Pillows: down/feather
    • Pull-out sofa bed
    • Rollaway bed: 25.00 USD Per Room Daily
    • Safe

    Bathroom Amenities

    • Bathrobe
    • Bathroom amenities
    • Hair dryer
    • Separate tub and shower

    Room Entertainment

    • Cable channel: CNN
    • Cable channel: ESPN
    • Cable/satellite TV
    • Color TV
    • Mini Bar - fee
    • Movies/videos, pay-per-view
    • Video games and players for rent
    • Wet bar

    Business Amenities

    • Electrical outlet: desk level
    • Electrical outlet: dual-voltage
    • Phone feature: cordless
    • Phone feature: speakerphone
    • Phone feature: voice mail

    Kitchen Amenities

    • Microwave oven
    • Table and chairs
    Visit the Guest Rooms page for more information

    Dining

    Dining Services

    Local restaurant dinner delivery

    Room service

    Sundry/Convenience store

    Breakfast

    Buffet breakfast, fee from 29.00 USD

    Continental breakfast, fee from 22.00 USD

    American

    Chicago Burger Company

    Treat yourself to the juiciest burgers in Chicago, along with delicious vegetarian options, thick shakes and creative cocktails at our lively restaurant with a great view of the Riverwalk and Navy Pier fireworks.

    Open for lunch and dinner Dress code: Casual Phone: +1 312-329-7272

    Steakhouse

    Shula's Steak House

    Discover a truly distinctive fine dining choice among Chicago Riverwalk restaurants at Shula's Steak House, known for its exclusive, high-quality SHULA CUT® meat and fresh seafood.

    Reservations required

    Open for dinner Dress code: Smart Casual Phone: +1 312 4641000; ext= 6178

    Make a Reservation

    American

    LB Bistro and Patisserie

    Start your day in downtown Chicago with a delicious breakfast or join us for lunch at LB's Bistro & Pâtisserie, a warm and welcoming restaurant conceived by award-winning Pastry Chef Laurent Branlard.

    Open for breakfast and lunch Dress code: Casual Phone: +1 312 4641000; ext= 5900

    Coffee House

    Link

    Link@Sheraton Café offers your favorite Starbucks® coffee drinks, as well as pastries, healthy snacks, soup and sandwiches. Take care of work commitments while you eat, courtesy of complimentary Wi-Fi, computer workstations and online printing.

    Phone: +1 312-933-5708

    American

    CHI Bar

    Connect, collaborate or unwind with a cocktail after a full day in downtown Chicago at our vibrant bar, open during the afternoon and evening.

    Open for breakfast and dinner Dress code: Casual Phone: +1 877-242-2558

    American

    In-Room Dining

    Order up room service and enjoy cuisine from our restaurants in the comfort of your room at our scenic hotel on the downtown Chicago Riverwalk.

    Open for breakfast and dinner Phone: +1 312 4641000; ext= 6877

    Visit the Dining page for more information

    Fitness & Recreation

    Fitness

    Fitness center on-site

    Swimming

    Indoor pool

    Golf

    (16.5 miles)

    Visit the Fitness & Recreation page for more information

    Airport Information

    Chicago Midway International Airport (MDW)

    MDW

    Hotel direction: 12 miles SW

    This hotel does not provide shuttle service.

    Visit MDW airport website
    Driving directions

    From Chicago Midway International Airport5700 S Cicero Ave, Chicago, IL 60638, USAGet on I-55 N/Stevenson Expy8 min (2.6 mi)Continue to US-41 N/S Lake Shore Dr. Take the U.S. 41 N/Lake Shore Drive N exit from I-55 N/Stevenson Expy8 min (7.2 mi)Follow US-41 N/S Lake Shore Dr and S Columbus Dr to E North Water St9 min (2.8 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA

    Chicago O'Hare International Airport (ORD)

    ORD

    Hotel direction: 18 miles NW

    This hotel does not provide shuttle service.

    Visit ORD airport website
    Driving directions

    From O'Hare International Airport10000 W O'Hare Ave, Chicago, IL 60666, USAGet on I-190 E2 min (0.8 mi)Drive along I-90 E. Take exit 50B from I-90 E23 min (15.7 mi)Continue on W Ohio St. Take W Illinois St to E North Water St7 min (1.1 mi)Sheraton Grand Chicago301 E North Water St, Chicago, IL 60611, USA

    Business Services

    Copy service

    Fax service

    Full-service business center

    Notary public

    Overnight delivery/pickup

    Post/parcel

    Accessibility

    For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +1 312-464-1000+1 312-464-1000.

    Accessible Areas with Accessible Routes from Public Entrance

    • Business Center
    • Fitness Center
    • Meeting spaces and ballrooms
    • Public entrance alternative
    • Registration Desk Pathway
    • Registration desk
    • Restaurant(s)/Lounge(s)

    Accessible Hotel Features

    • Accessible Self-parking
    • Service animals are welcome
    • Elevators

    Guest Room Accessibility

    • Accessible guest rooms with 32” wide doorways
    • Accessible route from public entrance to accessible guest rooms
    • Alarm clock telephone ringers
    • Bathroom grab bars
    • Bathtub grab bars
    • Bathtub seat
    • Deadbolt locks, lowered
    • Door night guards, lowered
    • Doors with lever handles
    • Electrical outlets, lowered
    • Flashing door knockers
    • Hearing accessible rooms and/or kits
    • No transfer shower s available
    • Roll-in shower
    • Shower wand, adjustable
    • TTY/TTD available
    • TV with close-captioning
    • Toilet seat at wheelchair height
    • Vanities, accessible
    • Viewports, lowered
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    Check Room Rates & Availability