JL. Embong Malang 25-31, Surabaya 60261 Indonesia
+62 31 5477488

Four Points by Sheraton Surabaya

JL. Embong Malang 25-31

Surabaya, 60261 Indonesia

Phone:+62 31 5477488

Fax:+62 31 5477977

Toll-free:+62 2108071355555

Sales:+62 31 5477488

Sales fax:+62 31 5477977

Services & Amenities

Airline reservation desk

All public areas non-smoking

Car Rental

Coffee/tea in-room

Buffet breakfast, fee from: 198000 IDR

Concierge desk

Foreign exchange, nearby

Grocery shopping service

Housekeeping service daily

Laundry on-site

Limousine service

Mobility accessible rooms

Newspaper delivered to room, on request

Newspaper in lobby

Room service

Room service, 24-hour

Safe deposit boxes, front desk

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Complimentary
  • Coffee maker/tea service
  • Crib/Play Yard
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Rollaway bed: 500000.00 IDR Per Room Daily
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Mini Bar - fee

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: voice mail
  • Two-line phone
Visit the Guest Rooms page for more information


Dining Services

Room service, 24-hour

Room service


Buffet breakfast, fee from 198000.00 IDR



Our signature restaurant features Asian and international specialties in a relaxed atmosphere. Stop by for a tasty meal with friends or family before or after exploring Surabaya.

Reservations required

Open for lunch and dinner Dress code: Casual Phone: +62 31 5477488

Coffee House

Lobby Lounge

There's no better way to begin your day in Indonesia than with breakfast at this casual yet welcoming coffee house. Pair your coffee with a pastry or other snack.

Reservations required

Open for lunch and dinner Dress code: Casual Phone: +62 31 5477488

Fitness & Recreation


Fitness Center


Outdoor Swimming Pool


Pakuwon Golf & Family Club (8.0 miles)

Golf Graha Famili & Country Club (7.3 miles)

Local Attractions

Prigen Safari Garden

49.7 miles from hotel

House of Sampoerna

Taman Sampoerna No.6

3.1 miles from hotel

Ijen Crater

165.5 miles from hotel

Arab Quarter

2.5 miles from hotel

Tanjung Perak Harbour

4.3 miles from hotel

Tretes Highlands

37.3 miles from hotel

Kali Mas Harbour

5.0 miles from hotel

Mount Bromo

93.2 miles from hotel

Chinese Quarter

2.5 miles from hotel


2.7 miles from hotel

Surabaya Stock Exchange

2.0 miles from hotel

Grahadi Building

1.5 miles from hotel

Heroes Monument

Jl. Pahlawan

1.2 miles from hotel


1.9 miles from hotel


1.9 miles from hotel

Visit Local Area page for more information

Airport Information

Surabaya Juanda International Airport (SUB)


Airport Phone: +62 31 2986200

Hotel direction: 12.4 miles S

  • Airport shuttle service, reservation required, fee: 350000 IDR (one way) 24 Hours, 7 days a week Shuttle Phone: +62 31 5477488 Ext 8002
  • Alternate transportation: Private Car Service;on request
  • Estimated taxi fare: 150,000 IDR (one way)
Driving directions

Juanda International Airport: From the airport continue to Jl. Raya Bandara Juanda. Continue on Jl. Raya Bandara Juanda. Take Jl. Raya Malang - Surabaya, Jl. Ahmad Yani and Jl. Raya Malang - Surabaya to Jl. Basuki Rahmat/Jl. Jenderal Basuki Rachmat in Surabaya. Arrive at Four Points by Sheraton Surabaya.

Business Services

Copy service

Fax service

Full-service business center

Messenger service


For more information about the physical features of our accessible rooms, common areas, or special services relating to a specific disability, please call +62 31 5477488.

Accessible Self-parking Accessible guest rooms with 32” wide doorways Accessible route from public entrance to accessible guest rooms Alarm clock telephone ringers Bathtub grab bars Business Center Fitness Center Hearing accessible rooms and/or kits Meeting spaces and ballrooms Pool pathway Registration Desk Pathway Registration desk Shower wand, adjustable TTY/TTD available Toilet seat at wheelchair height Elevators
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Four Points by Sheraton Surabaya