The St. Regis Singapore

Hotel Policies

AGE REQUIREMENT
Guests must be 18 years or older to check-in. The Hotel reserves the right to request for photo identification. Guests under the age of 18 years must be accompanied by an adult for the duration of stay.

CASH ADVANCE
Cash advance services are not available.

CHECK-IN & CHECK-OUT TIME
Official check-in time is at 3:00pm and check-out time at 12:00pm, unless otherwise stated. Early arrival and late check-out is not guaranteed and subject to availability.

CHECK-IN VERIFICATION
All guests must be registered. Valid photo identification is required at check-in. Some rates may also require company identification for verification.

EXTRA BEDDING
An extra bed for a third occupant is chargeable at S$100.00++ per night. Extra beds for children up to 12 years is complimentary.

Extra bedding is not available for the following room categories: Executive Deluxe Room, Grand Deluxe Double & Lady Astor Double.

LEGAL DRINKING AGE
Alcoholic beverage service is restricted to those 18 years or older with valid identification. In accordance with government regulations, alcoholic beverage service is available during permitted hours only.

NO PARTY POLICY
In accordance with the Safe Management Measures (SMMs) mandated by the local authorities, the Hotel has a strict No Party Policy in view of the guidelines on small-group social gatherings.

NO PETS POLICY
Except for guide dogs, the Hotel maintains a strict No Pets Policy on premises.

NO SMOKING POLICY
This is a smoke-free Hotel. Smoking is strictly prohibited on premises. A cleaning fee starting at S$350.00++ will be charged to any guest who violates the No Smoking Policy.

PARKING
In-house guests enjoy complimentary parking for 1 vehicle per night stay at the Hotel or S$10.00 per car for valet parking.

ROOM OCCUPANTS
For the safety of all guests, please be advised of the maximum room occupancy of each of the Hotel’s room categories. A maximum of two guests is permitted to stay in an Executive Deluxe Room. A maximum of four guests is permitted to stay in all other room categories. The Hotel reserves the right to vacate from Hotel premises, non-registered guest(s) and/or any additional guest(s) exceeding the maximum occupancy allowed for that room type.

VISITORS POLICY
In the interest of the well-being and security of all guests, all visitors are required to register at the Front Desk and are requested to leave by 10:30pm. Please be advised that a maximum of two persons including registered room guests and visitors is permitted in a guest room or suite at any one time (unless persons are from the same household and registered address, subject to "Room Occupants"). The Hotel reserves the right to vacate from Hotel premises, any additional visitor(s) exceeding the maximum persons allowed per room.