JW Marriott Chicago

Reviews

JW Marriott Chicago is rated 4.5 out of 5 by 983.

Rated 4 out of 5 by JamesfromtheUK from Christmas shopping in Chicago Perfect location i would recommend the JW Marriott Chicago

Date published: 2018-12-11

Rated 2 out of 5 by Susan from Bit below average Let me start out saying how much we do like to stay at Marriott. We only stay at Marriott family hotel. We stay at hotel frequently as well. Most of times, Marriott exceeds our expectation. But this time was not. Many of things were out of order and the staff was not friendly or approachable. I understand it was their busy weekend... but it surely disappointed our staying at JW Marriott.

Date published: 2018-12-11

Rated 1 out of 5 by Unsatifiedcustomer from Service was awful I was not the only one who received awful treatment by this hotel. I got in a twin bed despite asking for king bed in the reservation. Nobody listened to my complains but I heard many people with the same issues in the elevator. RSNA conference is every year in Chicago. I would advise agaist choising this hotel for future conferences.

Date published: 2018-12-09

Rated 5 out of 5 by Mike from JW Marriott Chicago I enjoyed my stay at the JW Marriott Chicago. I've already booked my room here for my trip to Chicago next year. This is a great hotel. The staff is very friendly and helpful.

Date published: 2018-12-09

Rated 3 out of 5 by hikoza1961 from between 7 and 8 The maid was waiking us up every single morning about 8 am, to clean the room!!!!We did not get enough sleep and rest!If we did not let her clean at 8am she did not clean the room until late afternoon. Towels were not regularly changed, and the bathroom belongings. The fridge was full of drinks and it was not able to put anything else, for example milk for my morning coffee.

Date published: 2018-12-09

Rated 5 out of 5 by AngM from Weekend at JW We had a great stay as a couple on a short vacation away for the weekend!

Date published: 2018-12-06

Rated 5 out of 5 by ScottFloyd from Amazing Hotel And Staff!!! This hotel is luxury at an incredible price! The staff, the location, the overall amenities were right on point! I would highly recommend.

Date published: 2018-12-04

Rated 5 out of 5 by Lottacars from One of Chicago's best You would think for its size and volume, one might get lost in the JW. On the contrary, The staff and thelighting and furnishings, with small "breakaway areas", make the hotel play a bit smaller. Yes, we would all like to pay a lot less for parking in a hotel (valet) but I guess all hotels are charging a lot these days. All in all, it is now my favorite place to stay in Chicago. The fitness center is outstanding; could not ask for more. And I could go on about the staff (Sunday am at 6 I ordered a tea from the breakfast bar, and the gentleman said "It's on me because you are my first customer". What a great gesture). I will also consider more JWs in other cities.

Date published: 2018-12-04

JW Marriott Chicago Reviews - page 2

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