https://www.marriott.com/hotels/maps/travel/chijw-jw-marriott-chicago/?directPageRequest=true

41.879313 -87.632999

Reviews

JW Marriott Chicago is rated 4.4 out of 5 by 1099.

Rated 5 out of 5 by Sugar2 from Excellent room and service Convenient location for business or pleasure. Both airports are convenient by train. Great front door service for taxi, Lyft, or Uber. Comfortable & clean room. Excellent service!

Date published: 2019-06-21

Rated 5 out of 5 by Matt from Luxurious! I always appreciate the luxurious experience at the JW Marriott. The lobby's architecture, cleanliness, flavored water, and fragrance create a sense of extravagance.

Date published: 2019-06-21

Rated 4 out of 5 by LisaB from JWMarriott Chicago Very clean. Amazing staff. Definitely would stay here again. Lobby is very large and noisy with a lot of empty spaces. If you happen to smoke be prepared to have to smoke on the street right outside the front door with people continually asking for cigarettes, food or money. And if you don't want an extremely.long walk to your room request one near the elevator. Ours was about a city black away from the elevator. Everything was great!!! Very clean, very spacious and staff could not be kinder or more helpful!

Date published: 2019-06-20

Rated 5 out of 5 by JC from Home away from home This place feels more like an apartment that you live in. The room doesn’t look like a hotel room but makes you feel comfortable the moment you walk in. Cleanliness is exceptional. The bed was extremely comfortable. The hotel itself is beautiful and has plenty of amenities. It is also in a great place to access transportation to see the city. Only real complaint is depending where your room is you could have quite the hike from the elevator.

Date published: 2019-06-20

Rated 2 out of 5 by KLO from Poor Stay At JW Marriot Unclean Room Staff that spoke to me as if I was not paying for my stay. Could not get an answer about the cost of my upgrade until checkout

Date published: 2019-06-19

Rated 1 out of 5 by RomPapadopoulos from Terrible experience at JW Marriott - Chicago Hotel has continued to deteriorate in service and staffing since it opened but this last busy in June 2019 was the low point. Continuous problems with housekeeping, room cleanliness, non-working equipment, elevators that do not work or operate correctly, and most sad of all, the staff just doesn’t care anymore. May be new ownership or tired ownership so that no one cares anymore.

Date published: 2019-06-18

Rated 3 out of 5 by Srt from Great location, but nothing fancy Nice enough hotel, but was expecting a little more luxury for the high price tag. You're certainly paying for location when staying here. The rooms are small and the only fridge is the fully stocked mini-bar, so don't expect to bring any of your own stuff to chill. We had several issues with our toilet flushing, which we had to ask several times to get fixed. Just not a super great experience for the price tag.

Date published: 2019-06-17

Rated 5 out of 5 by gponce from Amazing Relaxing Weekend at JW My husband and I loved staying at the JW over the weekend. I enjoyed the spa service, he enjoyed the pool. The rooms were surprisingly quiet for being in a downtown district and we slept like angels. Really appreciate the beautiful lobby bar and their great nibbles and bites with their drink selection. they had a nice selection of wines / beer and cocktails.

Date published: 2019-06-17

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