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Reviews

JW Marriott Chicago is rated 4.5 out of 5 by 1048.

Rated 5 out of 5 by TonyWayne from Great hotel for business luxury level hotel, great on site amenities. We have our conference here every year. Our clients and internal professionals love this property. Easy to get around, close to other offices, good internal restaurants, nice updated clean rooms. This is a great place for a business convention.

Date published: 2019-04-15

Rated 5 out of 5 by TC from There for a Conference Super hotel. Staff was very friendly and helpful.

Date published: 2019-04-13

Rated 1 out of 5 by matt from bad customer service No help from the front desk. They weren't even trying. I had a problem and they said there is nothing they can do without even trying to help or looking into it.

Date published: 2019-04-12

Rated 5 out of 5 by xVAULTx from There is a pool :) This is a quality Marriott property. Traveling with the kids this night so the pool was important to them :)

Date published: 2019-04-09

Rated 2 out of 5 by Tn from Hotel experience Poor service broken items Malfunctioning fire alarm kept going off Tv did not work

Date published: 2019-04-08

Rated 5 out of 5 by Alfred from Great Stay Friendly staff, clean a neat rooms. Nice soaked tubs.

Date published: 2019-04-08

Rated 5 out of 5 by RRaihanSeniorVP from Luxurious hotel with superb staff and nice property The JW Marriott in downtown Chicago is an excellent property with a very committed staff. The entire hotel seems focused on ensuring that the busy business traveler has an oasis of peace of well-being at the end of a busy day. It allows me to recuperate, regenerate and rest to prepare for the next busy day. The food, gym, amenities and internet service are all excellent. The rooms and bathrooms are spacious and well furnished. The lobby and check-in staff are courteous, professional and very prompt. Check-in never takes more than 4 minutes. An excellent hotel that provides great value for money.

Date published: 2019-04-07

Rated 5 out of 5 by JLight from Fabulous Couples Retreat Beautiful room with a HUGE bathtub. The executive lounge had fabulous food and snacks.

Date published: 2019-04-05

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