JW Marriott Chicago

Reviews

JW Marriott Chicago is rated 4.5 out of 5 by 889.

Rated 5 out of 5 by Julia from Lalapalooza weekend The staff was very polite and helpful. Genuine. Not fake. Thank you for that. Very refreshing

Date published: 2018-08-12

Rated 5 out of 5 by Giancarlo from Como en casa Hotel de lujo con excelente atención de todo el personal las habitaciones muy buenas Excelente servicio. En el corazón de Chicago cerca a todo

Date published: 2018-08-12

Rated 3 out of 5 by DK from Chicago stay Great service. Terrible rooms. Old and very dated.

Date published: 2018-08-08

Rated 2 out of 5 by Anonymous from It needs renovation! Carpet is stained. Bathroom not that great. We booked this hotel cause it was a 4 star, but it’s not! Your hotel needs renovation. We were not happy at. All! It’s stained carpeting and the bathroom needs work!

Date published: 2018-08-08

Rated 2 out of 5 by Derek from Disappointing experience After booking our stay over a week in advance and calling a few days before to verify our room availability we arrived at 5:00 pm to find our room was not available yet. Reluctantly to have our bag stored in the lobby of the hotel, we had no other choice but to leave it. We were informed that it would be moved to our room upon availability, it was not. We checked into our room around 2:00 am to find that our bag was not there. We called the front desk and they were able to locate the bag and delivered it to us. In the morning my wife was first to shower and was disappointed with the cleanliness of the facility as there was hair on the walls. Overall we were very dissatisfied with the overall experience from start to finish. We have stayed at numerous Marriott resorts in the past and have never had such experiences, however after this experience it may be time to explore other options moving forward.

Date published: 2018-08-07

Rated 2 out of 5 by kpc from Service issues Service issues in executive lounge...seemed to be ignored at times by one staff member. Other guests were offered wine and refills proactively but we seemed to be ignored.

Date published: 2018-08-05

Rated 5 out of 5 by Marco from Great Hotel I like this hotel. This is the second time I stayed here and both times was great!! congratulations

Date published: 2018-08-05

Rated 4 out of 5 by PE from BUY NEW TOWELS! The towels are old and don't feel very luxurious when you know they have been used a million times.

Date published: 2018-08-03

JW Marriott Chicago Reviews - page 2

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JW Marriott Chicago

Reviews