Rated 5 out of
5
by
Edward from
Dubai
Excellent hotel. Superb service.
Date published: 2019-12-09
Rated 5 out of
5
by
Anonymous from
Angenehmer Aufenthaln
Der Aufenthalt war äußerst angenehm und wurde von den Mitarbeiter in ihrem Bemühen noch unterstrichen.
Date published: 2019-12-07
Rated 5 out of
5
by
Uniqueopps from
Exceptional Staff, Exceptional Experience
Allow me to tell you a story. I am a rather frequent guest at this hotel. All your colleagues are like a second family to me. They take such good care of me when I stay at Four Points on Mankhool Road. At one point, the main restaurant was rebranded into an Indian location called Purani Dilli. Very good from a business perspective as its always busy whereas previous iteration was not so. That said, I am not the biggest fan of Indian food because of its spiciness. Being a Canadian boy, we tend to like simple fare. That said, I know all the staff in the restaurant because of my frequency of this hotel. During this particular stay Ravinder, Purani Dilli’s manager, saw me in the lobby and invited me in for dinner that evening assuring me they would “take care” of me and select appropriate dishes for my Canadian palate. Well, that was an understatement. Ravinder simply asked what kind of foods I would like and disappeared into the kitchen. The service was exceptional. Aaron, Prasad, Ibrahim and Ravinder and all staff paid special attention and took great care of me. The lamb stew was exceptional, the appetizer out of this world and all the sides (salads, rice) were wonderful as well. Marriott has an exceptional team at this hotel and even more so with their dining staff. I could go on and on about everyone who wanted to focus on this one specific evening at Purani Dilli.
Date published: 2019-12-06
Rated 5 out of
5
by
BuuHang from
A property you call home away home
From the minute checking-in to checking out the hotel, I would like to give a high five to all the Four Points Hotel by Sheraton Downtown Dubai staff from front office, the concierge and the restaurant to housekeeping and swimming pool. Their attentive, do-more attitude and friendly customer service made us feel like home away from home. I like the hotel so much that I got nothing bad to say about this property.
Date published: 2019-12-03
Rated 4 out of
5
by
NaveenMehlawat from
Awesome Stay,
Awesome Stay, with spacious room and all aminities. With a very good fitness centre
Date published: 2019-11-29
Rated 5 out of
5
by
HennahJhowry from
The best of my travel story
A big shout out to all staff who contributed to get me an amazing stay...
Date published: 2019-11-28
Rated 2 out of
5
by
AlAqour from
Old hotel and poor experience
I truly regret staying here for overnight. I thought since it’s only one night sleep it wouldn’t matter. But, it’s annoying to see how I was treated. When I approached the hotel and needed help with my luggage and parking, I found one of the staff napping by the entrance. I had to take my luggage myself as staff were too slow and no one saw me coming to hotel as I was confused where to park my car to check-in.
Very old lobby (noisy and unclean)
Water pressure is low in bathroom also not that hot.
Not good for the value in Dubai.
Date published: 2019-11-28
Rated 5 out of
5
by
SoadeM from
Je reviendrais !!!
Hôtel accessible en transports (M°El fahidi), très propre, personnel attentif et souriant, chambre spacieuse, lit ferme et confortable.
Piscine un peu petite. Petit déjeuner très complet et appréciable avant départ pour journée de visites. Petit bémol dû au manque de savoir-vivre de certains clients = gêne sonore.
Date published: 2019-11-27