Rated 5 out of
5
by
JimB from
Best Hotel Ever
Great hotel. I woud live here if I could. The facility is excellent and the staff is superb.
Date published: 2019-11-21
Rated 5 out of
5
by
Joanne from
Lovely facility
We stayed three weeks at the Marriott Residence inn in West Orange NJ. Located close to family, Whole Foods, and great restaurants, it was a pleasure to be there. The hotel is beautifully decorated and has lovely grounds where one can take pleasant walks. My only complaint was that fragrance-free laundry detergent wasn't used on the towels and cloths. I'm sensitive, so it was a bit of a problem. But I would definitely stay again, and somehow address that problem. The room was spacious, aesthetic, and the kitchen, well supplied with utensils and dishes, etc.
Date published: 2019-11-20
Rated 5 out of
5
by
TanyaSoblaskey from
Lily’s first birthday
My husband and I were in the area to attend our only grandchild’s first birthday party. The Residence Inn West Orange provided great accommodations and a great location to fit our needs.
Date published: 2019-11-14
Rated 1 out of
5
by
Anonymous from
Check your statements for multiple charges
Front desk doesn't know what they're doing. Charged me for two rooms and charged my friend for two rooms. Called for a refund and they said I never showed up which is a lie since she swiped my card. Then they tried to add more fees on to a room a booked through hotels.com which already included taxes and fees. Then another charge was found on my statement. Finally after 3 days I have my money back. Management should have handled this better and taken responsibility instead of blaming the customers for their mistake.
Date published: 2019-11-13
Rated 4 out of
5
by
JamesMohr from
Family wedding group stay.
Fast and friendly check in, Big smiles! Easy to navigate the building. Great HOT breakfast that was replenished rapidly as the food was depleted. Big variety of options to select from. Friendly staff, clean rooms. Met all the basics you want and then some. Even the shuttle driver to the wedding location could not have been friendlier or helpful. All around a very good experience.
Date published: 2019-11-13
Rated 5 out of
5
by
WF from
Comfort and Convenience
Our stay in the suite was comfortable and the location was convenient. Every staff member greeted us and attended to our needs. Thank you for a wonderful stay.
Date published: 2019-11-12
Rated 4 out of
5
by
KaW from
Great stay......but
The floors felt like you were walking on cheap plywood. Disconnect for quality. Noisy and flexing. The exterior was fine and reflected a different quality that the floors belied. Children in hallway created excessive noise.
Date published: 2019-11-11
Rated 5 out of
5
by
TessyM from
So happy with our stay!
Exceptional experience at the Residence Inn West Orange. Several friends and family stayed as my son was getting married nearby. All commented about the staff and amenities. Would highly recommend.
Date published: 2019-11-02