Rated 5 out of
5
by
ARodriquez from
One of the Best Places To Stay
Aloft is simply an amazing hotel to stay at. There needs to be more locations in North Carolina.
Date published: 2019-03-12
Rated 2 out of
5
by
DisappointedMember from
Aloft Chapel Hill NOT as Great As Most Alofts
Clean hotel in good location, but lacks in customer service. Specifically had at least multiple occurrences that should not have happened with regards to parking code discussion with front desk, not getting the room i reserved as an elite member, housekeeping trying to enter my room -- and then entering my room later in the day -- despite the privacy tag being hung, and poor kitchen responsiveness (such as waiting more than 15 minutes for a small cup of ice when the Refuel shop was not busy).
Date published: 2019-03-04
Rated 5 out of
5
by
PDiggs25 from
Business Retreat with Hotel Room Block
Accommodations via Room Block was smooth and professional from booking to checkout. This brand is a favorite for business and leisure.
Date published: 2019-03-02
Rated 3 out of
5
by
Businesstraveler from
Great shower, comfortable bed, horrible food
This place is best suited for someone in their early 20's. The music in the lobby was screaming loud for 10 PM on a weekday. Room was good - great shower. Breakfast buffet was the worst of any hotel I've stayed at in the last 15 years, easy. Food was cold, missing items, coffee was full of grinds, you had to pay for this dreck ($8), and no one cared when I told them the buffet was horrible.
Good place to stay if you need to conduct business at UNC; otherwise, stay somewhere else.
Date published: 2019-03-01
Rated 4 out of
5
by
CarolinaFan from
Checkin Problems
Good place to stay conveniently located near to restaurants and the campus. Electronic checkin the night before was useless. Room was not ready and we had to check our luggage and rush out the door to get to the UNC hoops game with only minutes to spare. Otherwise, things were good. I would stay there again. I expect the check-in thing can be rectified. When game time is 3PM the hotel ought to plan accordingly, anticipate a lot of arrivals an hour or two before the game and have enough room service personnel on hand to be able to get travelers to their rooms and out to the game on time.
Date published: 2019-03-01
Rated 1 out of
5
by
Allison from
More like a roadside dirty motel
Pictures online are completely deceiving!! I never write reviews but this place is so gross that i just had to. When we first arrived the receptionist was eating at the desk. First turn off. When we went up to our room we couldnt wait to go to sleep as we had just driven 10hrs and were all exhausted. But, unfortunately we couldnt because the beds had hair on them, the carpets were stained and smelled dirty, the refrigerator had someones old food in it. The garbages hadnt been clean and their were scratches on the walls and headboard. (Pet friendly room maybe?) Gross! Couldnt call the front desk because the phone was broken. Had to walk downstairs to request a room change. Was then told it would be atleast a 30min wait because she was doing an audit. Really?? So now at 2:30am i had to ask my family of FIVE including and infant baby to wait til 3am to be able to go to sleep. Unreal. We eventually switched rooms. Only dofference in the new room was the fridge had been cleaned and garbages were emptied. Carpets still gross, scratches on walls and stains on floor. Breakfast, spoiled bananas, charge for donuts etc...i wont even get into how bad that was. All i have to say is in the end i will NEVER stay in an ALOFT again! We travel two to three times a month so i can definitely say ive had my share of hotel experiences, NONE of which compare to how unclean, gross and outdated this hotel was. This is definitely a location Corporate should be looking into. Both hotel cleanliness and staff.
Date published: 2019-02-28
Rated 5 out of
5
by
GM from
The best place I never heard of.
New place for me. I was on Business and it was cool, breakfast was great, nice Bar. Staff very friendly
Date published: 2019-02-27
Rated 5 out of
5
by
BPK from
ALOFT - CHAPEL HILL, NC - AWESOME!!!
I stay there everytime when I have a conference/meeting and wouldn't stay anywhere else.
Date published: 2019-02-26
