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29.520167 -98.505714

Reviews

Aloft San Antonio Airport is rated 3.6 out of 5 by 218.

Rated 4 out of 5 by jt from jt Buen servicio, pero falta algo de mejora en mantenimiento y espacio de closets

Date published: 2018-11-06

Rated 1 out of 5 by TravelfromAZ from Dirty and not well-maintained We were moved to three different rooms, none of them satisfactory. The first room didn't have hot water and had a filthy shower and floors. The second room had a toilet that was leaking from underneath the base and was running constantly. We called in the problem and were gone all day. No one ever came to fix it, so called that evening when we had returned and were told no staff was available to fix. They moved us because the sound from the running toilet would have made it difficult to sleep. The third room didn't have hot water on our last day there. The showers were filled with hair, mildew and generally looked as if they hadn't been cleaned in weeks. The towels in the second room showed stains and fraying edges. The third room had stained comforters. Every room smelled musty or odd. I recommended this hotel for our wedding party guests due to the positive experience I've had at the aLoft Tucson. I'm terribly embarrassed I recommended the San Antonio location. Very disappointed. Manager would only discount our first night (which was a pre-paid rate) despite all of these issues. We also attempted to order breakfast and were told the ovens were shut off.

Date published: 2018-11-06

Rated 4 out of 5 by ViajerodeNegocios from Hotel agradable con diseño moderno Hotel agradable, favorece la convivencia por las tardes/noches. Con un diseño moderno. Lo único que No me gustó fue el desayuno. Demasiado práctico, muy adoc para Milenials.

Date published: 2018-10-22

Rated 4 out of 5 by MyGetaway from Great stay, except for the coffee! Great overall stay. Comfortable and leisurely rooms. Nice location near shopping areas. Only tip is don't just restock the missing coffee packets in room, also check the coffee maker. Internet speed and reliability was a bit lacking.

Date published: 2018-10-19

Rated 5 out of 5 by Anonymous from Close to shopping! This was a quick shopping trip for me and this hotel was right next to the North Star Mall. I was expecting to do a lot of walking, but I was pleasantly surprised at the shuttle service to all the nearby places. The driver was very accommodating and really made things easier for me. I really appreciated this extra service.

Date published: 2018-10-06

Rated 2 out of 5 by James from Dissatisfied I was disappointed in the overall maintenance of this hotel property. I have been an SPG member for many years, and to Starwood because the properties are always well-maintained. This property was ridden hard and put up wet. I was very disappointed at the condition of the bathrooms and shower in my room. Having an early flight and not having hot water in the shower really made for a bad day.

Date published: 2018-09-30

Rated 4 out of 5 by LuisVillalba from Still good, but it used to be better I think hotel needs some little improvements, it has been the same for the past 5 years or more.

Date published: 2018-09-27

Rated 1 out of 5 by Joshua from Don't stay if you want clean sheets or hot water... I arrived in my room to find that the sheets had not been changed from the prior occupant. I then found that the shower and sink only had cold/luke warm (well below body temperature) water. Although I reported it a total of three times, nothing was done about it. Definitely will not stay here again.

Date published: 2018-09-23

Aloft San Antonio Airport Reviews - page 2

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Aloft San Antonio Airport

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