More Ways to Enjoy Your Stay
Fitness
Fitness Center
Complimentary, 24 hour fitness center
Swimming
Welcome to Four Points by Sheraton Surabaya, Tunjungan Plaza
Something for everyone in Surabaya, Indonesia
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
Rooms & Suites
HOTEL INFORMATION
Front Desk
Staffed
Pet Policy
Pets Not Allowed
Pets are not allowed.
Parking
Complimentary On-Site Parking
Off-Site Parking
Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) 0.5 KM
Valet
Daily: Rp50000.00
Additional Parking Information
Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.
WHAT TO EXPECT
Plan and Prepare for your Stay
Lime
Our signature restaurant in Surabaya features Asian and international specialties in a relaxed atmosphere. Stop by for a tasty meal with friends or family before or after exploring Surabaya.
Botanique Lounge
There's no better way to begin your day in Indonesia than with breakfast at this casual yet welcoming coffee house. Pair your coffee with a pastry or other snack.
OUR LOCATION
Tel: +62 31-5477488
GETTING HERE
Four Points by Sheraton Surabaya, Tunjungan Plaza
JL. Embong Malang 25-31, Surabaya, East Java, Indonesia, 60261
This hotel does not provide shuttle service.
Alternate Airport Transportation
Private Car Service; fee: 490000.00 IDR (one way) ;on request: Rp490000.00 - One-way
On Request: +62 31-5377477
On-Property
Private Car Service
Limousine/Van Service
Onsite Car Rental
Golden Bird
Nearby
Train Station
Pasar Turi Train Station
Gubeng Train Station
Awards
2021 Trip Advisor Travelers Choice Hotel
Property Details
Policies and Payments
Accepts: Cash, Credit Cards
Services
24-hour Front Desk
Concierge desk service
Property has elevators
Languages spoken by staff:
English, Indonesian, Chinese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +62 31-5477488 . Click here to see accessible rooms types at this hotel.
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 27.91 kg per room night
Water Footprint: 481.16 liters per room night
Frequently Asked Questions
The check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at Four Points by Sheraton Surabaya, Tunjungan Plaza is:
Pets Not Allowed (Pets are not allowed.)
The parking options at Four Points by Sheraton Surabaya, Tunjungan Plaza are:
Complimentary On-Site Parking
Off-Site Parking: Tunjungan Plaza (IDR 10,000 flat fee for parking less than 24 hours) 0.5 KM
Valet: Daily: Rp50000.00
Valet Parking is arranged by Tunjungan Plaza mall, fee is IDR 50,000 flat for parking less than 24 hours.
The property amenities at Four Points by Sheraton Surabaya, Tunjungan Plaza are:
Sustainability
Free Wifi
Restaurant
Bar
Outdoor Pool
Fitness Center
Meeting Space
Dry Cleaning Service
Room Service
Wake up Calls
24 Hour Room Service
Daily Housekeeping
Turndown Service
Digital Check In
Service Request
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Four Points by Sheraton Surabaya, Tunjungan Plaza booking.
The closest airport near Four Points by Sheraton Surabaya, Tunjungan Plaza is Surabaya Juanda International Airport (SUB). SUB is located approximately 20.0 KM from the hotel.
No, Four Points by Sheraton Surabaya, Tunjungan Plaza does not have electric vehicle charging stations.
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