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Welcome to Sheraton Grand Krakow
Discover our Krakow spa hotel
Located at the foot of the Royal Castle on the banks of the Vistula River, Sheraton Grand Krakow is a central hotel for discovering the city’s dining, cultural, and historic highlights, including Krakow Cathedral, Main Market Square, and Kazimierz. For city-break couples, the riverside setting and walkable location make it easy to explore Old Town and enjoy evening drinks, while families can settle into 230 elegant rooms and suites at our hotel in Krakow. Guests often praise our location near key sights, comfortable beds, and views of the river and castle. The wellness area at our Krakow spa hotel offers a pool, sauna, and gym open 24/7. Dine at Anima Restaurant, take in sunsets from the seasonal Roof Top Terrace, or watch live sports at SomePlace Else. Planning an event? Our Krakow central hotel offers 495 sq m of flexible event space for up to 300 guests. Our 5-star hotel in Krakow is also pet-friendly and welcomes pets for a fee.
Offers & Packages
VACATIONS BY MARRIOTT BONVOY
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Celebrate Togetherness
Enjoy memorable experiences crafted to bring people closer. From intimate gatherings to lively seasonal events, each moment is designed to inspire connection and joy. Explore what’s coming up and make every occasion feel special.
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Explore Our Rooms and Suites
Experience where luxury and comfort meet spectacular views in our spacious rooms and suites, starting from 28sqm. Take a stroll through the Sheraton Grand Krakow and discover what we offer with our Virtual 3D Tour.
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More Room, More Comfort
Planning a family trip? We make it easier to stay together — with a second room available at a special family rate. It’s a simple way to enjoy extra space, privacy, and comfort while making the most of your time in Krakow.
Plan Your Family Stay
A Menu Made for Little Foodies
Our dedicated kids menu is a delicious playground of flavors. From fluffy buttermilk pancakes and caramelized banana waffles at breakfast to cheesy Margherita pizza and pan-seared salmon at dinner — every dish is crafted to delight tiny taste buds.
The Wawel Dragon’s Sweet Surprise
Unleash the magic with our legendary Egg Surprise! Every child under 13 receives a chocolate egg inspired by Krakow’s mythical Wawel Dragon — hiding a sweet secret inside. It’s a treat that sparks wonder and smiles in equal measure.
Discover Krakow’s Tastiest Tradition
Step into the world of Krakow’s iconic snack at the Obwarzanek Museum — where kids staying at our hotel get free entry! Learn how this beloved braided bread is made and roll up your sleeves for hands-on fun.
Learn MoreRooms & Suites
Premium Rooms
Indulge in an unparalleled level of luxury in our esteemed selection of Premium Rooms and Suites. These accommodations serve as veritable retreats, meticulously crafted to ensure a truly memorable respite. Through an unwavering commitment to intricate detail and an emphasis on spaciousness, these rooms represent a realm of unparalleled comfort.
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Wawel Royal Suite
Experience opulence and sophistication in the Wawel Suite at Sheraton Grand Krakow. With its breathtaking views of the Vistula River and Wawel Royal Castle, this spacious suite offers a glimpse into the rich history of the city. Adorned with contemporary décor, the suite exudes elegance and style. Relax in the magnificent living area, surrounded by luxurious furnishings and panoramic castle views.
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Elevate Your Stay
Exclusive Access
Club
The Club Lounge
Stylish and relaxing, the Club Lounge offers snacks, drinks, great views, and personalized service—perfect to work, unwind, or socialize.
Complimentary for: Platinum, Titanium, and Ambassador Elite Members (Plus One Guest)
Modern Lobby With an Italian Culinary Heart
Delight in the interior of the Sheraton Grand Krakow lobby, which has been prepared with the utmost comfort in mind. It is a space where our guests can meet, work and relax. Lovers of authentic Italian cuisine can enjoy an authentic experience in our Italian restaurant Anima.
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Dining
Anima
Experience the essence of Italy at Anima, our Italian restaurant in Krakow, where a welcoming setting, seasonal ingredients, and a menu inspired by Italian traditions come together. Join us for a refined meal or our elegant brunch.
Dining
SomePlace Else
Welcome to SomePlace Else, our sports bar in Krakow for sports fans and casual diners alike. Here, food, drinks, and live sports create an easygoing setting for a relaxed lunch, dinner, or evening with friends.
Dining
Roof Top Terrace
Roof Top Terrace is made for summer cocktails and dining. Whether you are unwinding after a long day or marking a special occasion, our roof top bar in Krakow pairs memorable views over the river and castle with an inviting open-air setting.
Dining
Sheraton Club
Sheraton Club is a comfortable space to relax or work, with refreshments available throughout the day and a selection of hot and cold snacks and alcoholic beverages in the evening. Access to the Sheraton Club is available for an additional charge.
Sheraton Health Club
Indulge in exceptional relaxation at Sheraton Health Club and immerse yourself in spaces designed for your well being. Unwind in the Jacuzzi zone for peace and quiet, or enjoy active recreation in the swimming pool. Take advantage of our sauna and sun loungers, or choose from a wide range of treatments. Experience a unique escape crafted to bring you ultimate comfort.
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Discover Kraków
Krakow is a city brimming with history and culture. Explore the historic Kazimierz District, the heart of the Jewish Quarter, and visit the majestic Wawel Castle, a symbol of Poland's royal past. Wander through the Main Market Square and admire the iconic St. Mary's Basilica. Beyond the city, discover profound landmarks like the Auschwitz-Birkenau Memorial, the awe-inspiring Wieliczka Salt Mine, and the scenic town of Zakopane in the Tatra Mountains, perfect for outdoor adventures.
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Sheraton Krakow Gift Vouchers
Give your loved ones a one-of-a-kind opportunity to create unforgettable memories. Whether it's a romantic escape, our indulgent Sunday brunch, a three-course meal at Anima Restaurant, or special cake offers, our gift vouchers provide a variety of options tailored to every taste. Treat someone special to the gift of relaxation, exquisite dining, and exceptional hospitality.
Give Something Special
Unlock Exclusive Benefits With Marriott Bonvoy
Not a member? Join today and unlock exclusive benefits at our hotels. Earn points for free nights, unique experiences, and enjoy access to special member rates. Plus, with the Marriott Bonvoy app, you can enjoy seamless contactless check-ins, Mobile Chat, and more.
Join TodayHost a Memorable Event
At the Sheraton Grand Krakow, we pride ourselves on orchestrating some of the city’s most prestigious events. Our acclaimed banquet facilities, alongside a team of seasoned event planners and 5 multifunctional rooms, create an ideal setting for your meetings and conventions. Our exceptional culinary and pastry offerings, state-of-the-art audiovisual technology, and a curated selection of premium partners further elevate the experience, ensuring the flawless execution and success of your event.
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Let Us Help You
Our Team is going beyond to meet your requirements offering the highest quality of services, fine dining in our outlets, advising the best city sights at Concierge desk, serving to our Club Guests at Sheraton Club Lounge, organizing a memorable wedding or successful business meeting for you.
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Sheraton Grand Krakow
Contact Our Team
Tel | 48-12-662-1000
E-mail | gsc.krakow@sheraton.com
Contact Our Reservation Team
Tel | 48-12-662-1780
E-mail | Reservation.krakow@sheraton.com
FEATURED AMENITIES ON-SITE
Property Amenities On-Site
included amenities ()
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4 Restaurants
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Club Lounge
Complimentary for Platinum+ Members
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Complimentary
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Business Center
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Complimentary
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On-Site Laundry
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No Fire Pit + Grill Grate
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No Chairs + Picnic Table
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Complimentary Wi-Fi
Free for Marriott Bonvoy Members
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Mobile Key
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Guest Room Entertainment
HDMI Cables Available/ROKU Available
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Room Service
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Wake-Up Calls
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Turndown Service
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Service Request
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Concierge
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Housekeeping
Daily
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Luggage Storage
Security Monitored
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Mail & Package Delivery Available
Please ask the reception for help.
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Game Room
More Ways to Enjoy Your Stay
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SpaSheraton Health Club
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SpaMassage Room
Fitness
Sheraton Fitness
Stay active with Technogym cardio and strength equipment designed for full-body workouts.
Swimming
Swimming Pool
OUR LOCATION
Tel: +48 126-621000
GETTING HERE
Sheraton Grand Krakow
7 Powisle Street, Krakow, Poland, 31-101
Airport Shuttle:
zł200.00 - One-way, zł250.00 - Round Trip
Reservation Required: +48 12-6621000
On-Property:
Private Car Service:
Limousine/Van Service
Nearby:
Bus Station:
MDA-Małopolskie Dworce Autobusowe S.A. KrakówTrain Station:
WHAT TO EXPECT
Plan and Prepare for your Stay
Where the world comes together
Meet You in the Lobby
Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.
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Welcoming Service
With over 85 years of welcoming hospitality, our associates will make you want to come back again.
Global Destinations
Look for Sheraton Hotels in the heart of cities all over the world.
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Awards
BREEAM
Green Key
In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.
Property Details
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pet Policy
Pets Welcome.
The room can accommodate one pet with a maximum weight of 17 kg.
Non-Refundable Pet Fee Per Stay: zł100.00
Non-Refundable Pet Fee Per Night: zł90.00
Maximum Pet Weight: 17.0kgs
Maximum Number of Pets in Room: 1
Parking
On-Site Parking
Hourly: zł18.00
Daily: zł125.00
Electric Car Charging Station
Policies and Payments
Accepts: Cash, Credit Cards
Contactless mobile payments
Services
24-hour Front Desk
Concierge desk service
Property has elevators
Languages spoken by staff:
Polish, English, Spanish, Italian, Portuguese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +48 126-621000 . Click here to see accessible rooms types at this hotel.
Accessible Hotel Features
Accessible on-site parking
Property has elevators
Service Animals are welcome without a fee or documentation
Van Accessible on-site parking
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Secondary Locks on Room Windows
Toilet Seat at Wheelchair Height - Toilet for Disabled
Viewports in Guest Room and Suites Doors
Certifications
The Green Key Certified
Footprints
Carbon Footprint: 19.92 kg per room night
Water Footprint: 345.16 liters per room night
Environmental
Practices
Guest Room Recycling
Electric car charging
Frequently Asked Questions
The check-in time at Sheraton Grand Krakow is 3:00 pm and the check-out time is 12:00 pm.
Yes, pets are welcome at Sheraton Grand Krakow. One pet is allowed per room, with a maximum weight of 17.0 kgs. A non-refundable pet fee of zł100.00 per stay applies.
On-site self parking is available at Sheraton Grand Krakow. Self parking is available at Sheraton Grand Krakow, with rates of zł18.00 per hour, and zł125.00 per day.
View additional parking information in the hotel information section on this page.
Yes, Sheraton Grand Krakow has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Sheraton Grand Krakow booking.
The closest airport near Sheraton Grand Krakow is John Paul II International Airport Kraków–Balice (KRK). KRK is located approximately 11.0 KM from the hotel.
Yes, Sheraton Grand Krakow has an airport shuttle to John Paul II International Airport Kraków–Balice (KRK).
Yes, Sheraton Grand Krakow has electric vehicle charging stations (subject to availability).
Yes, Sheraton Grand Krakow has The Club lounge available to qualifying guests during their stay. Upgrade your stay by booking a room with The Club lounge access (subject to availability), which opens the door to exclusive amenities and services. Marriott Bonvoy Platinum, Titanium, and Ambassador Elite members receive complimentary lounge access during their stay.
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