WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

• Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.
• Mobile check-in, service requests delivered right to your door via the Marriott Bonvoy™ mobile app.
• No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g. face coverings, gloves, etc.) based on the activities they are performing. Guests must wear personal face coverings based on direction by the local authorities.
• Electrostatic Spraying: We are utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
• Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Outlets temporarily closed until further notice.
• Shuttle: Operating on normal schedule with limited seats.
• Lounges: Outlets temporarily closed until further notice.

• Feast Restaurant: Outlets temporarily closed until further notice.
• Al Pesto Restaurant: Outlets temporarily closed until further notice.
• Hugo Lounge: Outlets temporarily closed until further notice.
• Sheraton Bar: Outlets temporarily closed until further notice.
• Pool Bar: Outlets temporarily closed until further notice.
• Sheraton Club Lounge: Outlets temporarily closed until further notice.

• Modified operational practices for in-room dining.
• No self-service buffets.
• All food handlers trained on safe food preparation and service practices, and self- and independent audits in accordance with food safety standards as guidelines.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Offered for our Members with Gold Elite Status and above.
• Lounge Access: Granted to our Members with Gold Elite Status and above.
• Welcome Gift: Offered to our Elite Members.
• Late Check-Out: Based on tiers.
• Mobile Check-In/Check-Out: Available to all Marriott Bonvoy Members via Marriott Bonvoy App.
• Mobile Key: Not available.
• Mobile Dining: Not available.
• Mobile Guest Requests: Available to all Marriott Bonvoy Members via Marriott Bonvoy App.