WHAT TO EXPECT

We are following local guidelines and have additionally taken steps to ensure that everyone feels safe and comfortable.

• Face masks are available for all guests
  
• Hand sanitizer is available for all guests throughout the hotel
• Mobile check-in through Marriott Bonvoy mobile app for a contactless experience

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout the property and in guest rooms. These include:

Enhanced public space cleaning: we have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators and escalators as well as provided more hand sanitizing stations.

Housekeeping service: every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping services unless requested.

We provide face masks free of charge to the guests. Disinfectant wipes are available to guests upon request.

We are committed to making the amenities and services at our property available to you while complying with local regulations.

Breakfast, Lunch, and dinner is served daily at Acre 41.

Burger Bar is open daily.

Otopia Pool and Lounge is open daily for light bites and beverages at 5pm.

Acre41: Open daily. Reservations encouraged. 

All food handlers are trained on safe food preparation and service practices.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Mobile Check-In/Check-Out: Mobile check-in/check-out is available for all Marriott Bonvoy members.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

All hotel shared tools and equipment are sanitized prior to, during, and after usage. Meeting planners are encouraged to communicate with hotel staff utilizing text messaging if social distancing is needed.

Groups are encouraged to distribute name badges digitally in advance of the event.

Wherever possible, meeting room doors will be labeled with entry and exit signs to facilitate one way traffic flow in meeting rooms. Meeting room doors should be left open to reduce hand to surface contact and all rooms will be cleaned and sanitized once meeting room is set for an event.