WHAT TO EXPECT

Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks.

QR codes enabled at various locations (restaurant menus, service directory, in-room dining menu, payment) to maintain a contactless experience.

No valet service is currently available for parking.

Contactless check-in and check-out available.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided additional hand sanitizing stations.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. All guests must wear a face mask in public areas. Each associate has been trained through online channels and third party hygiene partners to comply with all cleanliness and safety protocols.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
• Hotel Car Transportation: All cars will be thoroughly disinfected after every trip. Protective see-through shield has been installed to separate the chauffeur and the guest. Guest seating is restricted to no more than four guests in an SUV and no more than two guests per sedan.
• Front Desk: UV disinfection unit installed to process key cards/debit cards/personal ID proof.

Guest Room:

• Sanitizer, face mask and disinfectant wipes are available in the room for every arriving guest as well as upon request.
• Mini-bar items are available on request via a QR coded menu.
• Pre-packaged, sanitized toiletries are available in the restroom.
• Daily housekeeping services are rendered when the guest is not in the room to maintain social distancing.

Air Quality: Treated fresh air is maximized within hotel premise by maintaining relative humidity. HVAC unit filters are replaced frequently. Standalone air purifiers with HEPA filtration are available on request.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Open, face masks required at all times.
• Spa: Closed until further notice
• Swimming Pool: Closed until further notice
• Airport Transfers: On prior request
• Club Lounge: Closed until further notice

For fitness center access, thermal check and oxymeter check is done at entry to ascertain guest's health in compliance with local and state mandates.

MoMo Cafe: Open, face masks required upon entry
BG's Poolside Bar & Grill: Open, face masks required upon entry

Additional cleaning/health measures include:

• Seating capacity reduced in compliance with local and state mandates.
• All guests undergo temperature checks and are requested to sanitize their hands on arrival. Guests need to display their health status on the Aarogya Setu app.
• QR codes enabled to view digital menus and make payments.
• Single use place mats are used on all tables.
• For food and beverages, takeaway and home delivery is available on request.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Currently, the Club Lounge is closed, Alternately, breakfast is offered at the restaurant or in-room for all guests.
• Lounge Access: Currently, the Club Lounge is closed, Alternately, breakfast is offered at the restaurant or in-room for all guests.
• Welcome Gift: Elite welcome gift is provided. Platinum, Titanium and Ambassador: 500 points per stay or F&B amenity or US$10 F&B credit per day, member + 1. Gold: 250 points per stay.
• Late Check-Out: Check out as late as 4 p.m. without an additional charge when request is made the morning of checkout. This benefit is based on availability.
• Mobile Check-In/Check-Out: Mobile check-in/check-out available for all guests who have the Marriott Bonvoy app.
• Mobile Guest Requests: Mobile guest requests are taken through the Marriott Bonvoy app.