WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Signage throughout The St. Regis Cairo remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and key, service requests, and in-room dining orders delivered right to your door via the Marriott Bonvoy™ mobile app.

All events are currently held in outdoor spaces in compliance with local mandates.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning.
We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE).
Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Electrostatic Spraying.
We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities
In-room coffee makers are not currently available, but guests can request contactless coffee delivery
Disinfectant wipes are available in the room for every arriving guest as well as upon request

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

Fitness Center: Open, masks required at all times.
Spa: Open, reservation required.
Restaurants: Open, masks required for entry.

• The St. Regis Bar & Water Garden are open daily - from 11 a.m. to 11 p.m.
• Sirocco Pool Bar and Restaurant is open daily - from 6 a.m. to 11 p.m.
• La Zisa is open daily for breakfast, lunch and dinner - from 6 a.m. to 12 a.m.
• Tianma is open every day except on Mondays, for dinner only - from 6 p.m. to 11 p.m.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here. 
Available benefits vary by location and membership tier.