Welcome to JW Marriott Cancun Resort & Spa

Be Inspired and reconnected at our Cancun lodging

Indulge in a revitalizing retreat at one of the best Cancun luxury resorts JW Marriott Cancun Resort & Spa, where you'll discover numerous upscale amenities including spacious, sand-toned accommodations, on-site dining and premier access to alluring destinations. Dedicate a day to exploring the historical Mayan ruins and experience the area's lively clubs and bars, dancing your nights away. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at the world-class Mayan-inspired spa Sens-yah. JW Marriott Cancun Resort & Spa offers five international restaurants Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine & La 16 Mexican cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu and delight exquisite shareable plates at Bella Candela. Check out our Cancun resort deals today.

Discover Our Seasonal Activities
We invite you to join us in celebrating with a host of exciting activities and events. There's something for everyone to enjoy every season.
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Rooms & Suites

Privileged Location

JW Marriott Cancun is situated in the heart of the Hotel Zone, where a majestic Caribbean beach is ready to welcome you upon your arrival.

Laguna Nichupte & Beach View

Gourmet Experience

We invite you to enjoy a culinary journey through our exquisite specialty restaurants that will delight your senses.

Gustino Italian Grill - Pasta Room

JW Cancun Events Calendar

Discover a world of exciting events. Explore our events calendar and never miss out on the latest happenings at JW Cancun .

OUR LOCATION

GETTING HERE

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500

Tel: +52 998-8489600
Distance from Property: 11.0 KM
Phone Number: +52 998-8487200
Visit Website
Airport Shuttle: Fee

Nearby

Bus Station

ADO Bus Station

WHAT TO EXPECT

Plan and Prepare for your Stay

Property Details

Restaurant

Spa

Fitness Center

Indoor Pool

Outdoor Pool

Beach Access

24 Hour Room Service

Daily Housekeeping

Meeting Space

Tennis

Watercraft Rental

Convenience Store

Dry Cleaning Service

Laundry

Hair salon

Room Service

Wake up Calls

Free Wifi

Mobile Key

Digital Check In

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Minimum Age to Check In: 18

Smoke Free Property

Pet Policy

Pets Not Allowed

Hotel accepts only service animals with certification, required by local laws.

Parking Complimentary On-Site Parking
Complimentary Valet Parking
Policies and Payments

Accepts: Credit Cards

Contactless mobile payments

Services

Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
Spanish, English

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-8489600

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Guest Room and Suites Doors Self-Closing

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Footprints

Carbon Footprint: 50.98 kg per room night

Water Footprint: 1322.84 liters per room night

Environmental Practices

Guest Room Recycling

Frequently Asked Questions

The check-in time at JW Marriott Cancun Resort & Spa is 3:00 pm and the check-out time is 12:00 pm.

The pet policy at JW Marriott Cancun Resort & Spa is:

Pets Not Allowed (Hotel accepts only service animals with certification, required by local laws.)

The parking options at JW Marriott Cancun Resort & Spa are:

Complimentary On-Site Parking Complimentary Valet Parking:

The property amenities at JW Marriott Cancun Resort & Spa are:

Restaurant Spa Fitness Center Indoor Pool Outdoor Pool Beach Access 24 Hour Room Service Daily Housekeeping Meeting Space Tennis Watercraft Rental Convenience Store Dry Cleaning Service Laundry Hair salon Room Service Wake up Calls Free Wifi Mobile Key Digital Check In Service Request

Yes, JW Marriott Cancun Resort & Spa has free Wi-Fi available to hotel guests.