Welcome to JW Marriott Cancun Resort & Spa
Be Inspired and reconnected at our Cancun lodging
Indulge in a revitalizing retreat at one of the best Cancun luxury resorts, JW Marriott Cancun Resort and Spa where you will discover personalized services, 447 modern rooms with private balconies, 74 elegant suites that highlight the Mexican Caribbean experience. Enjoy spacious accommodations with shades of sand, gastronomic variety and privileged access to the most attractive destinations. Explore the historical Mayan ruins nearby and experience the area's lively clubs and bars. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at our world-class Mayan-inspired spa Sens-yah. Relish with our five international restaurants, Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican Cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu. Check out our Cancun resort deals today.
Rooms & Suites
Privileged Location
JW Marriott Cancun is situated in the heart of the Hotel Zone, where a majestic Caribbean beach is ready to welcome you upon your arrival.
Gourmet Experience
We invite you to enjoy a culinary journey through our exquisite specialty restaurants that will delight your senses.
Gustino Italian Grill
Serves authentic Italian food in a lively and welcoming atmosphere. Enjoy an unforgettable dining experience with a variety of homemade pasta, freshly baked pizzas, top-notch cuts of meat and an exceptional collection of wines and signature cocktails.
Lobby Bar
JW Lobby Bar highlights a contemporary ambiance with unique décor and spectacular ocean views. We are a unique bar, the only one that offers 150 unique, specially-crafted margaritas, curated by a team of innovative mixologists and tequila connoisseurs.
BeachWalk
Whether you're making a splash poolside or soaking up the sun on the beach, our lunch destination is perfect for an energizing meal. Satisfy your cravings with our variety of deluxe sandwiches, fresh salads, tropical cocktails and Caribbean specialties.
Gift Shop and 750 Pizzeria
For those on the go, our on-stop-shop is suitable for all of your souvenirs and quick snacks needs. After buying items from our gift shop, treat yourself to New York-style pizza, empanadas, gelato , espresso and refreshing beverages at 750 Pizzeria.
Sasi Thai
Offers a modern culinary style based on Thai cuisine specialties with authentic bungalows where you will enjoy the best sunset view in Cancun while you taste some of our signature dishes accompanied with our exotic desserts and refreshing cocktails.
Bravio
Discover and unleash your strength with the soul through a culinary journey to Spain. To be brave is: to dare to change, to take risks and to dare to live experiences. Because we all have a Brave side that leads us to challenge limits.
Bella Candela
A place where you can enjoy the warm candle lights representing pureness, balance and protection. Guests can expect exquisite shareable plates and a culinary journey around Italy creating an experience of the highest level.
La 16 Speakeasy
Inside Bravío you will also discover La 16, the first and only Speakeasy at JW Marriott Cancun. La 16, named after Mexico’s independence.
Meetings & Celebrations
Celebrate in style with us. Infuse your event with the rich culture and culinary experiences of Mexico.
Learn More
GETTING HERE
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500
WHAT TO EXPECT
Plan and Prepare for your Stay
Property Details
24 Hour Room Service
Daily Housekeeping
Tennis
Watercraft Rental
Convenience Store
Dry Cleaning Service
Laundry
Hair salon
Room Service
Wake up Calls
Free Wifi
Mobile Key
Digital Check In
Service Request
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pets Not Allowed
Hotel accepts only service animals with certification, required by local laws.
Accepts: Credit Cards
Contactless mobile payments
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
Spanish, English
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-8489600
Property has elevators
Service Animals are Welcome
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Secondary Locks on Room Windows
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Carbon Footprint: 54.56 kg per room night
Water Footprint: 1527.87 liters per room night
Guest Room Recycling
Frequently Asked Questions
The check-in time at JW Marriott Cancun Resort & Spa is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at JW Marriott Cancun Resort & Spa is:
Pets Not Allowed (Hotel accepts only service animals with certification, required by local laws.)
The parking options at JW Marriott Cancun Resort & Spa are:
The property amenities at JW Marriott Cancun Resort & Spa are:
Yes, JW Marriott Cancun Resort & Spa has free Wi-Fi available to hotel guests.
