Our priority is to provide guests with a safe environment, which is why we have raised our existing standards and implemented new protocols, keeping in mind Marriott's Commitment to Clean and local government regulations:
Signage throughout our hotels to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines. QR codes for general information: check in information, digital F&B menus, Room service menus, and Spa menu.
Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
Starting April 15th, 2022, in order to access the hotel, a set of requirements must be met in accordance to the local regulation D.S. N°30-2022-PCM, Art. 4 ítem 4.8
"All visitors over 18 years old who are entering closed spaces in the hotel or restaurants must present their physical or virtual vaccination card that show proof of completing three doses of COVID-19 vaccine".