We are devoted to bringing you the memorable experience of luxury and delight that you expect from The Shelbourne, while adhering to or exceeding all recommendations for safety, sanitation, and social distancing from local authorities and public health experts.
We have always taken great pride in upholding the highest standards of cleanliness and service throughout The Shelbourne, and that commitment is only strengthened in response to Covid-19. We have been developing role-specific training for all associates to ensure that we are following every possible protective measure and precaution. We have undertaken a total review of all operating procedures to ensure that our cleaning, hygiene, and service routines are even more rigorous and robust, with additional measures developed in consultation with industry experts and in line with guidance from the HSE ( Ireland's Health Service) and WHO.
In order to ensure the comfort, health, and peace of mind of all our visitors and associates, we have implemented the following detailed safety plan:
- All operating procedures throughout The Shelbourne has been reviewed and reworked to ensure a luxury service experience while adhering to social distancing and increased hygiene measures.
- We have added sanitising stations at all key entry and exit points including public toilets and elevator lobbies.
- All of our Associates will be fully trained on best practices regarding Coronavirus.