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  • Hotel exterior

    WHAT TO EXPECT

Welcome to The Glasshouse, Autograph Collection

Thank you for selecting us for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the property. 

Sunset horizon over the water

Membership Takes You Farther.

For Far Less.

As a Marriott Bonvoy® member, your upcoming stay will be even more memorable. Download our app to access easy contactless check-in, Mobile Chat, and more. During your stay, enjoy complimentary WiFi, plus earn points you can redeem for free nights and unrivaled experiences.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all the area has to offer.

Cooking class pizza making demonstration

Marriott Bonvoy Tours & Activities

Explore the best the area has to offer and make your stay more memorable with Marriott Bonvoy Tours & Activities. Find recommended things to do and earn Marriott Bonvoy points.

Signage is throughout the hotel to remind guests to maintain social distancing. Occupancy limits and seating capacities reductions in our restaurants in compliance with local and national regulations, and partitions installed at front desk and food & beverage service lines. Hand sanitizer stations are available throughout the hotel.

To ensure a smooth, clean, and safe check-out, please feel free to use our Express Check-Out service. At the day of departure, you will receive your invoice underneath your door. If everything is correct, please feel free to drop your key at reception. After your departure, we shall send you the final invoice via e-mail.

Credit cards, debit cards, or room charges are preferred. However, payments in cash will still be accepted

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest room. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE based on the activities they are performing and based on direction by the national authorities. Following the current measures of the local authorities, guests are required to wear personal face coverings in public areas of the hotel. We are in continuous contact with the local authorities and updating our procedures and protocols, based on the latest developments and guidelines.

We're utilizing enhanced cleaning technologies and disinfectants to support our already rigorous cleanliness protocols.

A welcome PPE kit will be offered upon arrival including face mask, sanitiser gel and wipes.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services daily.

We are committed to making as many services and amenities at the hotel available to you while complying with local regulations, including guidance and reinforcing social distancing.

All our Marriott Bonvoy Members with a Marriott Bonvoy Platinum Elite Membership level or above will receive a complimentary drink voucher to be redeemed in our Snug Bar.

BREAKFAST
If your breakfast is included we ask that you pre book at allocated times to be served in our brasserie.

BAR SERVICE
The Snug Bar will be open where local regulations allow, offering a limited menu.

Our knowledgeable team will be on hand for local dining suggestions and to help to help with reservations.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Marriott Bonvoy Members with a Marriott Bonvoy Platinum Elite Membership and above may enjoy complimentary breakfast in The Brasserie.
  • Lounge Access: Please note the hotel does not offer Lounge facilities
  • Welcome Gift: Marriott Bonvoy Members with a Marriott Bonvoy Platinum Elite Membership and above will receive a welcome gift of 500 Marriott Bonvoy points
  • Late Check-Out: Marriott Bonvoy Members with a Gold or Marriott Bonvoy Platinum Elite Membership may request a late checkout via reservations, at check-in, or at any point during their stay. The Hotel will confirm the departure time at time or arrival.
  • Mobile Check-In/Check-Out: Please note the hotel does not provide mobile check in / check out service currently
  • Mobile Key: Please note the hotel does not provide mobile key service currently
  • Mobile Dining: Please note the hotel does not provide mobile dining service currently
  • Mobile Guest Requests: Please note the hotel does not provide mobile guest request service currently

Parking at the hotel is provided with our partners in the neighbouring Q-Park,

Per day: £10.00

 

Need Help?

Contact us for additional hotel concierge recommendations. We look forward to seeing you soon!

The Glasshouse, Autograph Collection