WHAT TO EXPECT

Precautionary Signage, floor and elevator markings in all public areas of the hotel to remind guests to maintain social distancing with revised seating capacities in our restaurants, fitness and spa areas with local and state mandates.

Luggage assistance is available on request. All bags will be disinfected before being delivered to your room.

Face coverings are required to be worn in hotel public areas.

No valet service is currently available for parking.

We encourage the use of the Marriott Bonvoy App for a faster, contactless check-in. You will still be required to present an ID upon arrival. This will allow us to provide a Mobile Key for your stay after registration to access your room. Contact our Guest Services team throughout your stay via the Mobile Chat option and upon check-out your invoice will be available to view directly in the app.

All of the precautions are subject to change with updated government guidance.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided hand sanitizing stations in high traffic areas.
• Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
• Housekeeping Services: Have been revised to limit staff interactions and your rooms will be serviced every third day or upon your request only between 9am and 6pm.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

• Minibars - Sanitized and placed in room.
• Coffee machines & Kettles - Sanitized for your safety. Contactless coffee delivery available upon request.
• Basic guest room bathroom amenities available. All other amenities, available on request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Open, Memberships available.
• Quan Spa and Salon: Open
• Beach: Open
• In-room Dining- Scan QR code to view our digital menus and contactless service provided.
• Lounges: Open
• Jacuzzi: Open
• Recreation Room: Open
• Outdoor and Kids Pool: Open
• Kids Club: Open

• Goa Baking Company: Operational from 7 am to 11 pm.
• AZ.U.R: Open from 11am to 11pm
• Waterfront Terrace and Bar: Operational from 7 am to 11 pm for Breakfast, Lunch and Dinner. Open for Sunday Brunch from 12:30 pm to 3:00 pm
• Pool Bar: Open from 10 am to 7:00 pm
• Wan Hao: Closed until further notice.
• Simply Grills: Open from 6:30 pm to 11 pm
• Mobile Dining: Scan QR code to view our digital restaurant menus and contactless service and payment options provided. Takeaway/ door step delivery option by Marriott available.
• Live on Marriott Bonvoy On Wheels app.
• Our restaurant team abides by state and local guidelines, including the use of face shields, mask and gloves and practicing enhanced standards of hygiene and safety protocols.

FOOD DELIVERY

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Buffet Breakfast at Waterfront Terrace and Bar or Scan the QR code to access the in-room dining menu from the comfort of your room.
• Lounge Access: Titanium/Ambassador/Platinum members are offered a selection of beverage choices in restaurants.
• Late Check-Out: Available, subject to availability.
• Mobile Check-In/Check-Out: Available through the Marriott Bonvoy app, ID to be presented at Front Desk on arrival.
• Mobile Key: Easy access to the room is available through the Marriott Bonvoy app.
• Mobile Dining: Available through Mobile App. Pick-up and Delivery service is available through Guest Services.
• Mobile Guest Requests: Available via Mobile Chat.