WHAT TO EXPECT

Signage throughout our hotel to remind guests to be in compliance with local and state mandates which are currently in effect. For Fully Vaccinated Customers and Hotel Guests, Masks are currently optional. Consistent with CDC Guidelines, Unvaccinated Guests and Customers should wear a Mask.

Mobile check-in and key, service requests can be made using the Bonvoy mobile app and our team will be happy to deliver right to your door.
Our Hotel Restaurants offer contact-less menus via a QR Code for use on your mobile device or for viewing on your in-room guest tv.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Per the local standards, Guests are required to wear personal face coverings while in the hotel public space at all times.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities:

• Disinfectant wipes are available upon request for every arriving guest. 
• Every Guestroom is throughly cleaned and disinfected prior to your arrival.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open 24/7 with use of your guestroom key
Outdoor Pool: Open Dawn to Dusk Daily
Starbucks: See Food and Beverage Page for Hours and Offerings 
Shade Bar and Grill: See Food and Beverage Page for current Hours and Offerings
Hotel Market: Open 24/7 and located in the Lobby Level
Hotel Business Center: 24/7 and located in the Lobby Level

Starbucks
Open for Breakfast and Lunch. Located on our Lobby level.

Hours
Monday to Friday : 6:30am to 1:00pm
Saturday and Sunday : 7:00am to 1:00pm

Shade Bar and Grill. Located on our Lobby level.
Open for Breakast and Dinner
Dress Code : Casual

Breakfast Hours
Monday to Friday : 6:30am to 10:30am
Saturday and Sunday : 7:00am to 11:00am
Lunch - Closed - Please visit our Starbucks for Lunch Offerings
Dinner Hours
Saturday to Friday : 5:00pm to 11:00pm

Shade Bar Beverage Hours
Saturday to Friday : 5:00pm to 12:00am

Fresh Bites is available to our guests for our To-Go-Option or for Guestroom Delivery for an additional $5.00 fee. Menus are located on your tv and can be accessed via a QR Code on your mobile device.
Breakfast Hours
6:30am to 10:30am
Lunch Hours
11:00am to 1:00pm
Dinner Hours
5:00pm to 11:00pm

Hotel Market: Located off our lobby, our market is open 24/7 and offers snacks and pre-made options for your experience. We also offer a wide variety of beverage selections.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Hotel offers Breakfast offerings based on your Bonvoy Level offering in our Starbucks.
• Lounge Access: Our M-Club is located on the first floor of the hotel. The lounge is open 24/7 and availiable for our Club Level Guestrooms and our Marriott Bonvoy Premium Members. See the Front Desk for more details.
• Late Check-Out: Late Check-outs are reviewed daily based on occupancy. Charges may apply. Exception would be per the Marriott Bonvoy Standards.
• Mobile Check-In/Check-Out: Same as normal standard for our Check-in and Check-out Guidelines.
• Mobile Key: Mobile Key is being offered to our guests are required by Marriott
• Mobile Dining: Hotel Current is not part of this offering at this time.
• Mobile Guest Requests: Mobile Guest Requests are reviewed and replied to by our Front Desk Team.

Valet Parking
Valet Hours are 24 hours a day. Please allow 30-45 minutes advance notice for the Valet Staff to retrieve your vehicle. Charges will be applied to your guest folio.
Valet parking Fee is $28.00 per day plus tax
Oversized Vehicles Fee is based on size of the Vehicle
Hotel Parking garage has a Maximum Height of 7 ft.

Self Parking
City of Orlando Parking Lot located next to the Hotel - Owned and Operated by the City of Orlando
Parking is paid for through the City of Orlando parking Kiosk in the lot. Please refer to the Parking Kiosk for pricing. Any questions or concerns, please contact the City of Orlando