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Embrace the colorful and vibrant essences of W Mexico City

W Mexico City is located off Reforma Boulevard in the stylish Polanco neighborhood where trend-seekers meet to explore chic shops, a fast- paced cultural landscape and tempting nightlife. It features custom details defining an extraordinary hotel experience. Stay in Polanco style with sleek furnishings and signature touches at our 237 sparkling guest rooms and suites. Keep your Polanco party going at the Living Room Bar that oozes of daring décor and quenches thirsts of many with the most innovative signature cocktail collection in the city. Perfect for work and play, W Mexico City offers everything you need spectacular event with fresh, innovative hotel spaces. With 9 meeting studios totaling 7,700 square feet of space, we can set up events for anywhere from 10 to 340 guests.

Rooms & Suites

Stylish Rooms and Suites

Wrap yourself in sensory delights in the stylish spaces of W Mexico City, where our 237 guest rooms and suites offer a sensational swirl of high-energy interiors,vivid design, cutting-edge technology and uniquely modern amenities to fulfill every wish.

E WOW Suite - Living Room
soap bottle icon

Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.


A Unique Mexico City Experience

Welcome to W Mexico City

Located off Reforma Boulevard in the stylish Polanco neighborhood where trend-seekers meet to explore chic shops, a fast-paced cultural landscape and tempting nightlife. Perfect for work and play, W Mexico City offers everything you need for a spectacular event with fresh, innovative spaces.

Lobby area with many face sculptures.

Fuel Your Glow at Away Spa and Our Fit

Invigorate your routine with vibrant spaces and experience our treatments to look good, feel good, go longer and stay later.

Door entry showcasing massage table with pillow.

Mexico City, An Ideal Location For Business Events And Meetups

Explore W Mexico City’s cutting-edge, fresh and comfortable spaces for corporate events. While the warm, natural light lets you enjoy the outside world, the phone/fax and Internet dataport, state-of-the-art AV equipment, including flat screen televisions and PCs with wireless technology keep you connected to it.

Studios 1,2,3 & 4 - Classroom Meeting
Offers and Packages

Temazcal Reborn Ritual

Available: April 15, 2021March 31, 2022

The Temazcal, an ancestral ritual guided by a Shaman, will strengthen your immune system while renewing your energy and purifying your body. Including breakfast for 2 and more!

Fantastic Suite

Stay Awhile

Available: November 22, 2021April 16, 2022

Go longer and stay longer with us with us and get a sweet deal.


Work. Celebrate. Travel.

Available: June 30, 2021June 19, 2022

Celebrate the holidays and liven up your routine and stay productive in the most iconic resorts in the Caribbean and Latin America.

Our Location

Getting Here

W Mexico City

Campos Eliseos 252, Chapultepec, Polanco,Mexico City Mexico 11560

Tel: +52 55-91381800
Distance from Property: 18 Miles
Phone Number: +52 55-24822424
Alternate Airport Transportation
Private Car Transfer


Bus Station

Central Camionera Observatorio

Subway Station

Metro Auditorio

P.A.W. – Pets Are Welcome

You’re invited—and your pet is too. Experience W Mexico City with your four-legged friend by your side. While we welcome your pet, please note that a 20 USD supplementary room charge and 50 USD non-refundable cleaning fee will apply.

Environmental Practices

We are committed to developing and continuously improving responsible practices that are designed to reduce the social and environmental impacts associated with our day-to-day activities. We strive to educate and inspire our talent, customers, suppliers and community with the goal of a sustainable ecological culture. By enhancing the natural and cultural wealth of Mexico City, we offer our contribution to the caretaking of our planet’s natural environment

Energy & Water Conservation:

High-efficiency lighting in public areas

Occupancy sensors

Regular preventive maintenance

Showerheads replaced in all guest rooms reducing consumption from 19 liters per minute to 9 liters per minute


Waste Minimization & Environmentally Responsible Purchasing:

Alternatives to plastic bottled water

Enhanced Indoor Environmental Quality:

Green housekeeping

Integrated pest management practices


Raising Awareness:

Property-level green council

Sustainable meetings practices

Carbon-offset program


Recognition & Awards

2016-Global Business Travel Association (GBTA)

W Hotels iPhone App

Experience what’s new and next at W Hotels Worldwide on your iPhone. W Hotels brings its signature sounds and insider access to all that is happening at our iconic destinations around the world. Stream music. Order in. Book your stay. Get the app.

Explore W Hotels Worldwide: Find, explore and book W hotels and resorts around the world.

Get Local: Check out the local weather, get directions through our map or take a look at our hotel photos.

Stay Connected: Snap a photo and post to Facebook, Twitter or FourSquare directly from the W Hotels app.

Get Insider Access: Find out first about special events plus whats new and next in each destination through the "The Angle" in the app.

Order In: Hotel guests can view and order from our in-room dining menus 24/7 and just charge it to the room.

Have it Delivered: If you need more towels or anything else sent to your room, just click the “I Need” tab and we’ll take care of the rest.

Treat Yourself or Someone Else: Whether you’re checked in or not, you can order anything you like to a guest room. Champagne, snacks or whatever, just let us know and we’ll send it up. Then, either put it on the room tab or pay securely by credit card.

Anything Else: Just Ask.: For any other special requests or questions, just send the hotel a message and we'll make sure it’s covered. No problem.

Get the Inside Scoop: Find out about special offers to redeem during your stay at W Hotels around the world. Just click the “Messages” tab on each hotel page in the app.

Bring W Hotels Home: Get instant, on-the-go access to W Hotels - The Store.

And for Those Who Want More: Check out what’s happening at our W hotels around the globe or find a special deal for your next stay using the “Special Offers” page in the app.

Compatibility: The W Hotels iPhone app is also compatible with iPod Touch and iPad.


This hotel is committed to making our facilities, amenities and services accessible to guests with disabilities.

Accessible Public Spaces

Public entrance

Service animals welcome

Accessible route from public entrance to registration

Accessible route from public entrance to guest rooms

Accessible route from public entrance to restaurant

Accessible route from public entrance to meeting room/ballroom

Accessible route from public entrance to fitness center

Accessible route from public entrance to business center


Valet parking


Accessible Guest Rooms

Roll-in showers

Mobility-accessible doors with at least 32 inches of clear door width

Televisions with closed captioning for the hearing impaired

Clarifying note: certain areas of the hotel are not fully accessible to guests with disabilities.


Public Spaces

Registration desk

Concierge desk

Fitness center


We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.

Questions about the accessible facilities and services offered should be directed to the hotel at (52)(55) 91381800.

Whatever/Whenever® Service - We'll Make It Happen!

We’ll help assist you in making your special moment magical and transform your dreams into reality. Just tell us what you want and we'll deliver it at anytime! Our WHATEVER/WHENEVER® service will take care of anything you need (as long as its legal!).Whether you wish to shoot an aereal view of the Chapultepec Forest or would like to try a traditional “Mexican torta”, our team at W Mexico City will be there to make it happen. Charges may vary according to each request. For more details, feel free to contact us directly.

Exterior of hotel building with "w" sign.

As an integral and key role at all W Hotels, the W Insider connects global jetsetters and local tastemakers to what’s new and next in each city and destination, revealing the hottest design, fashion and music experiences, including dining, dancing, culture, shopping, arts/handcrafts, concerts/shows and sports.

To get an inside scoop and tips about Mexico City, contact our W Insider. 

Give or get it now. Really. Whether it’s an amenity gift to a guest or for yourself, now or later, we’ve got you covered. Send a sweet amenity treat, whatever the occasion…just ask.

Pay securely by credit card or,if you’re a guest, charge it to your room. Easy.

Free internet is available to all SPG members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.

Wireless High Speed Internet Access In All Guest Rooms

Fee: 15 USD Per Day

Property Details



Fitness Center

Hot Tub

24 Hour Room Service

Turndown Service

Business Center

Meeting Space

Bicycle Rental

Dry Cleaning Service



Room Service

Wake up Calls

Service Request

Check-in: 3:00 pm

Check-out: 1:00 pm

Smoke Free Property

Pet Policy

Pets Allowed. Please contact hotel for further details

Maximum pet weight: 25lbs

Parking On-Site Parking

Daily: $5


Daily: $5

Policies and Payments

Accepts: Credit Cards


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
Spanish, English, French

For more information about the physical features of our accessible rooms,common areas,or special services relating to a specific disability,please call +52 55-91381800

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable HIght Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electricat Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

Safety Chains and/or Latches on Guest Doors

Secondary Locks on Room Windows

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors