Explore W Hotels Worldwide: Find, explore and book W hotels and resorts around the world.

Get Local: Check out the local weather, get directions through our map or take a look at our hotel photos.

Stay Connected: Snap a photo and post to Facebook, Twitter or FourSquare directly from the W Hotels app.

Get Insider Access: Find out first about special events plus whats new and next in each destination through the "The Angle" in the app.

Order In: Hotel guests can view and order from our in-room dining menus 24/7 and just charge it to the room.

Have it Delivered: If you need more towels or anything else sent to your room, just click the “I Need” tab and we’ll take care of the rest.

Treat Yourself or Someone Else: Whether you’re checked in or not, you can order anything you like to a guest room. Champagne, snacks or whatever, just let us know and we’ll send it up. Then, either put it on the room tab or pay securely by credit card.

Anything Else: Just Ask.: For any other special requests or questions, just send the hotel a message and we'll make sure it’s covered. No problem.

Get the Inside Scoop: Find out about special offers to redeem during your stay at W Hotels around the world. Just click the “Messages” tab on each hotel page in the app.

Bring W Hotels Home: Get instant, on-the-go access to W Hotels - The Store.

And for Those Who Want More: Check out what’s happening at our W hotels around the globe or find a special deal for your next stay using the “Special Offers” page in the app.

Compatibility: The W Hotels iPhone app is also compatible with iPod Touch and iPad.

Accessible Public Spaces

Public entrance

Service animals welcome

Accessible route from public entrance to registration

Accessible route from public entrance to guest rooms

Accessible route from public entrance to restaurant

Accessible route from public entrance to meeting room/ballroom

Accessible route from public entrance to fitness center

Accessible route from public entrance to business center

Restaurant

Valet parking

Accessible Guest Rooms

Roll-in showers

Mobility-accessible doors with at least 32 inches of clear door width

Televisions with closed captioning for the hearing impaired

Clarifying note: certain areas of the hotel are not fully accessible to guests with disabilities.

Public Spaces

Registration desk

Concierge desk

Fitness center

We will attempt to make reasonable modifications to our policies, practices, or procedures for guests with disabilities in order to provide them with access to the facilities and services our hotel has to offer.

Questions about the accessible facilities and services offered should be directed to the hotel at (52)(55) 91381800.

As an integral and key role at all W Hotels, the W Insider connects global jetsetters and local tastemakers to what’s new and next in each city and destination, revealing the hottest design, fashion and music experiences, including dining, dancing, culture, shopping, arts/handcrafts, concerts/shows and sports.

To get an inside scoop and tips about Mexico City, contact our W Insider. 

Give or get it now. Really. Whether it’s an amenity gift to a guest or for yourself, now or later, we’ve got you covered. Send a sweet amenity treat, whatever the occasion…just ask.

Pay securely by credit card or,if you’re a guest, charge it to your room. Easy.

Free internet is available to all SPG members when booking on Starwood websites, mobile sites and SPG apps. Benefits vary by membership level.

Wireless High Speed Internet Access In All Guest Rooms

Fee: 15 USD Per Day