Welcome to Sheraton New Orleans Hotel

Immerse yourself in style at our French Quarter hotel

Brimming with style and grounded in our community, Sheraton New Orleans Hotel is the perfect home base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Upgrade your stay with premium Sheraton Club Lounge access or reboot in our fully-equipped Sheraton Fitness Center. Kick start your day in New Orleans at Starbucks® in our atrium lobby or wind down with refreshing cocktails and local cuisine at Pelican Bar. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.

Rooms & Suites


Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age Required: 21

Smoke Free Property

Pet Policy

Pets Allowed

Dogs only 40 pounds max-cannot be left alone-always under supervision of owner


Non-refundable pet fee: $75 Per Stay

Maximum pet weight: 40lbs


On-Site Parking

Daily: $35


Daily: $48

Electric Car Charging Station

At This Hotel

Sheraton Fitness Center

Fitness Center


Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, USA, 70130

Tel: +1 504-525-2500
Distance From Property: 12 Miles
Phone Number: +1 504-464-0831
Visit Airport Website:
Alternate Airport Transportation:
Joeiful Concierge
Distance From Property: 10 Miles
Phone Number: +1 504-243-4010
Visit Airport Website:

Discover New Orleans

We invite you to embrace the rich history, diverse culture and Southern charm of the Big Easy.

Jackson Square


New Orleans: Get 2,000 bonus points per night

: July 15, 2022October 6, 2022

Treat yourself to a rewarding stay at Marriott New Orleans or Sheraton New Orleans Hotel, and explore the Cultural Capital of the South.

Poolside Sunset

Extended Escapes - Save on 5+ nights

: July 1, 2022November 6, 2022

Soak up Summer. Linger longer and enjoy refreshing summer savings on 5+ consecutive nights at participating hotels and 7+ nights at resorts.

Family on Rooftop

Get Away Downtown and Save

: July 1, 2022November 6, 2022

Book now and save on your next urban adventure.


AAA 4-Diamond Approved Hotel
AAA 4-Diamond Approved Hotel
Cvent 2019
Cvent 2019

Property Details

Policies and Payments

Accepts: Cash,Credit Cards


Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 504-525-2500

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Flashing Door Knockers

Guests in mobility-accessible rooms may inquire about lowering the bed height.

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Roll-in Shower

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms


Carbon Footprint : 21.56 kg per room night

Water Footprint : 480 liters per room night

Environmental Practices

Electric car charging