Welcome to Sheraton New Orleans Hotel

Immerse yourself in style at our French Quarter hotel

Brimming with style and grounded in our community, Sheraton New Orleans Hotel is the perfect home base for your downtown escape. Located on Canal Street, our hotel is steps from the buzz of the French Quarter, and also offers seamless access to notable NOLA points of interest including the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Relax in our refined guest rooms and suites, which boast plush bedding, spacious work areas, modern technology and floor-to-ceiling windows overlooking the French Quarter and the Mississippi River. Upgrade your stay with premium Sheraton Club Lounge access or reboot in our fully-equipped Sheraton Fitness Center. Kick start your day in New Orleans at Starbucks® in our atrium lobby or wind down with refreshing cocktails and local cuisine at Pelican Bar. A leading meeting and events destination in downtown New Orleans, our hotel features 105,000 square feet of flexible venue space, including several expansive ballrooms.

Rooms & Suites

HOTEL INFORMATION

Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome

Dogs only 40 pounds max-cannot be left alone-always under supervision of owner

 

Non-refundable pet fee Per Stay: $75

Maximum pet weight: 40lbs

Maximum Number of Pets in Room: 1

Parking

On-Site Parking

Daily: $35

Valet

Daily: $48

Electric Car Charging Station
Additional Parking Information
Garage ceiling max 6' 5", Taxes not listed in parking fees; Valet: $15/2 hours; $26/10 hours; Self-parking: $8/per hour

At This Hotel

Sheraton Fitness Center

Fitness Center

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

Learn More
Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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OUR LOCATION

GETTING HERE

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, USA, 70130

Tel: +1 504-525-2500
Distance From Property: 12 Miles
Phone Number: +1 504-464-0831
Visit Website
Alternate Airport Transportation:
Joeiful Concierge
Distance From Property: 10 Miles
Phone Number: +1 504-243-4010
Visit Website

On-Property:

Private Car Service:
Limousine/Van Service

Nearby:

Bus Station:

Greyhound New Orleans station
New Orleans Union Passenger Terminal

Subway Station:

New Orleans Union Terminal
New Orleans Canal Streetcar Line

Train Station:

Amtrak Train Station

Discover New Orleans

We invite you to embrace the rich history, diverse culture and Southern charm of the Big Easy.

Jackson Square

Awards

AAA 4-Diamond Approved Hotel
AAA 4-Diamond Approved Hotel
2022 Best of Meetings Today Winner
2022 Best of Meetings Today Winner
Cvent 2019
Cvent 2019

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish, French, Vietnamese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 504-525-2500

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Footprints

Carbon Footprint: 19.63 kg per room night

Water Footprint: 436.65 liters per room night

Environmental Practices

Electric car charging