Welcome to Sheraton New Orleans Hotel

Family-friendly hotel near the NoLa French Quarter

Experience NoLa’s vibrant heart at Sheraton New Orleans Hotel, ideally located near the renowned French Quarter and moments from the CBD. Relax in our family-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile function venues. Nestled on Canal Street, our hotel puts you steps away from the electrifying energy of New Orleans’s Bourbon Street, with easy access to the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and majestic Mississippi River. Elevate your stay with exclusive Sheraton Club Lounge access or rejuvenate at the fully equipped Sheraton Fitness Center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at the inviting Pelican Bar. Unveil the soul of the Crescent City with us at Sheraton New Orleans Hotel.

Hop Into Spring Savings
Book your spring vacation this March and April and travel to New Orleans for Spring Break, Easter, local festivals and more. Save 10% on our best available rates when you plan ahead and book in advance.
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Rooms & Suites

The Ultimate Mardi Gras Experience Awaits
The good times are rolling in New Orleans this Carnival season! Available for stays starting February 1 - 14, 2024, our exclusive Mardi Gras package includes a credit to purchase parade viewing stand tickets and so much more! Book with promo code PK9.
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Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome

Dogs only 40 pounds max-cannot be left alone-always under supervision of owner


Non-Refundable Pet Fee Per Stay: $75

Maximum Pet Weight: 40lbs

Maximum Number of Pets in Room: 1


On-Site Parking

Daily: $42


Daily: $52

Electric Car Charging Station
Additional Parking Information
Garage ceiling max 6' 5", Tax not listed in fees; Valet: $16/0-3 hrs, $24/3-6 hrs, $30 6-12 hrs; Oversize: $62 + tax

Fitness Center


Sheraton Fitness Center

Enjoy our fitness facility, complete with Peloton bikes, to maintain your health during your stay.

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Outdoor Rooftop Pool


8th Floor Pool Deck

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Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

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Discover the iconic Sazerac House
Walk next door and explore the historic Sazerac House. Named after the world's first mixed drink, the Sazerac offers complimentary tours, interactive cocktail exhibits, and exclusive spirit tastings.
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Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, USA, 70130

Tel: +1 504-525-2500
Distance From Property: 12.0 Miles
Phone Number: +1 504-464-0831
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Alternate Airport Transportation:

Joeiful Concierge; fee: 0 USD (one way)

Distance From Property: 10.0 Miles
Phone Number: +1 504-243-4010
Visit Website


Private Car Service:

Limousine/Van Service


Bus Station:

Greyhound New Orleans station
New Orleans Union Passenger Terminal

Subway Station:

New Orleans Union Terminal
New Orleans Canal Streetcar Line

Train Station:

Discover New Orleans

We invite you to embrace the rich history, diverse culture and Southern charm of the Big Easy.

Jackson Square


AAA 4-Diamond Approved Hotel
AAA 4-Diamond Approved Hotel
Best of Meetings Today 2022 logo
2022 Best of Meetings Today Winner
Cvent 2019
Cvent 2019

Property Details

Policies and Payments

Accepts: Cash, Credit Cards


Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish, French, Vietnamese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 504-525-2500

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


TripAdvisor GreenLeaders Certified


Carbon Footprint: 16.31 kg per room night

Water Footprint: 469.98 liters per room night

Environmental Practices

Electric car charging

Frequently Asked Questions

The check-in time at Sheraton New Orleans Hotel is 4:00 pm and the check-out time is 11:00 am.

The pet policy at Sheraton New Orleans Hotel is:

Pets Welcome Dogs only 40 pounds max-cannot be left alone-always under supervision of owner Non-Refundable Pet Fee Per Stay: $75 Maximum Pet Weight: 40lbs Maximum Number of Pets in Room: 1

The parking options at Sheraton New Orleans Hotel are:

On-Site Parking: Daily: $42 Valet: Daily: $52 Electric Car Charging Station Garage ceiling max 6' 5", Tax not listed in fees; Valet: $16/0-3 hrs, $24/3-6 hrs, $30 6-12 hrs; Oversize: $62 + tax

The property amenities at Sheraton New Orleans Hotel are:

Sustainability Restaurant Bar Fitness Center Outdoor Pool Meeting Space Free Wifi Gift Shop Dry Cleaning Service Room Service Wake up Calls Daily Housekeeping Turndown Service Mobile Key Digital Check In Service Request

Yes, Sheraton New Orleans Hotel has free Wi-Fi available to hotel guests.