More Ways to Enjoy Your Stay
Fitness
Sheraton Fitness Center
Enjoy our fitness facility, complete with Peloton bikes, to maintain your health during your stay.
Swimming
Welcome to Sheraton New Orleans Hotel
Enjoy the French Quarter at our family hotel in New Orleans
Experience NOLA’s vibrant culture at Sheraton New Orleans Hotel, located near the renowned French Quarter and the CBD. Relax in our pet-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile meeting space. Our family hotel in New Orleans is nestled on Canal Street, which puts you steps away from the electrifying energy of Bourbon Street, with easy access to the Ernest N. Morial Convention Center and Caesars Superdome. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and Mississippi River. Elevate your stay with exclusive Club Lounge access, relax by our rooftop pool, or rejuvenate at the fully equipped fitness center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at Pelican Bar. Immerse yourself in the spirit of the Crescent City at our weekly Sheraton Gatherings and make meaningful connections at Sheraton New Orleans Hotel.
What to Expect
Plan and Prepare for your Stay
Rooms & Suites
HOTEL INFORMATION
Check-in: 4:00 pm
Check-out: 11:00 am
Minimum Age to Check In 21
Smoke Free Property
Front Desk
Not Staffed
Pet Policy
Pets Welcome
Dogs only 40 pounds max-cannot be left alone-always under supervision of owner
Non-Refundable Pet Fee Per Stay: $75.00
Maximum Pet Weight: 40.0lbs
Maximum Number of Pets in Room: 1
Parking
Valet
Daily: $52.00
Electric Car Charging Station
Additional Parking Information
Garage ceiling max 6' 5", Tax not listed in fees; Valet: $52 + tax; Oversize: $62 + tax
Roux Bistro
Savor a taste of the French Quarter at Roux Bistro, which serves a traditional New Orleans breakfast and authentic Cajun and Creole cuisine. This inviting French Quarter New Orleans hotel restaurant is a favorite among locals and hotel guests alike.
Starbucks®
Start your day in New Orleans at our hotel's on-site Starbucks® café. Sip a signature coffee beverage or refuel with a specialty breakfast pastry.
Pelican Bar
Cap off your night in grand style with a cocktail at the Pelican Bar. Named in honor of Louisiana's state bird, this beautiful and enchanting hotel bar in New Orleans is reminiscent of a French Quarter courtyard.
Where the world comes together
Meet You in the Lobby
Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.
Learn More
Welcoming Service
With over 85 years of welcoming hospitality, our associates will make you want to come back again.
Global Destinations
Look for Sheraton Hotels in the heart of cities all over the world.
Find a Hotel/
OUR LOCATION
Tel: +1 504-525-2500
New Orleans Union Passenger Terminal
New Orleans Canal Streetcar Line
GETTING HERE
Sheraton New Orleans Hotel
500 Canal Street, New Orleans, Louisiana, USA, 70130
This hotel does not provide shuttle service.
Alternate Airport Transportation:
Joeiful Concierge
This hotel does not provide shuttle service.
On-Property:
Private Car Service:
Limousine/Van Service
Nearby:
Bus Station:
Greyhound New Orleans stationNew Orleans Union Passenger Terminal
Subway Station:
New Orleans Union TerminalNew Orleans Canal Streetcar Line
Train Station:
Discover New Orleans
We invite you to embrace the rich history, diverse culture and Southern charm of the Big Easy.
Author a room pool for which API response Exists
Awards
AAA 4-Diamond Approved Hotel
2022 Best of Meetings Today Winner
Cvent 2019
Property Details
Policies and Payments
Accepts: Cash, Credit Cards
Services
24-hour Front Desk
Concierge desk service
Property has elevators
Vending Machine
Languages spoken by staff:
English, Spanish, French, Vietnamese
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 504-525-2500
Accessible Hotel Features
Property has elevators
Service Animals are welcome without a fee or documentation
Accessible Areas with Accessible Routes from Public Entrance
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Bathtub Grab Rails
Bathtub Seat
Closed Caption TV
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Flashing Door Knockers
Guest Room and Suites Doors Self-Closing
Guests in mobility-accessible rooms may inquire about lowering the bed height
Hearing Accessible Rooms and/or Kits
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Roll-in Shower
Safety Chains and/or Latches on Guest Doors
TTY/TTD Compatible
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Footprints
Carbon Footprint: 7.52 kg per room night
Water Footprint: 349.31 liters per room night
Environmental Practices
Electric car charging
Frequently Asked Questions
The check-in time at Sheraton New Orleans Hotel is 4:00 pm and the check-out time is 11:00 am.
The pet policy at Sheraton New Orleans Hotel is:
Pets Welcome
Dogs only 40 pounds max-cannot be left alone-always under supervision of owner
Non-Refundable Pet Fee Per Stay: $75.00
Maximum Pet Weight: 40.0lbs
Maximum Number of Pets in Room: 1
The parking options at Sheraton New Orleans Hotel are:
Valet: Daily: $52.00
Electric Car Charging Station
Garage ceiling max 6' 5", Tax not listed in fees; Valet: $52 + tax; Oversize: $62 + tax
The property amenities at Sheraton New Orleans Hotel are:
Sustainability
Restaurant
Bar
Fitness Center
Outdoor Pool
Meeting Space
Free Wifi
Gift Shop
Dry Cleaning Service
Room Service
Wake up Calls
Daily Housekeeping
Turndown Service
Mobile Key
Digital Check In
Service Request
Yes, Sheraton New Orleans Hotel has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your Sheraton New Orleans Hotel booking.
The closest airport near Sheraton New Orleans Hotel is New Orleans Lakefront Airport (NEW). NEW is located approximately 10.0 Miles from the hotel.
Yes, Sheraton New Orleans Hotel has electric vehicle charging stations (subject to availability).
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