Welcome to Sheraton New Orleans Hotel

Immerse yourself in style at our French Quarter hotel

Directly across from the famed French Quarter and steps from the CBD, Sheraton New Orleans Hotel welcomes you to Louisiana with pet-friendly rooms, premium amenities and 105,000 square feet of flexible function venues. Located on Canal Street, our hotel is steps from the buzz of Bourbon Street, offering easy access to the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Relax in our guest rooms and suites, which boast plush bedding, spacious work areas and floor-to-ceiling windows overlooking the French Quarter and Mississippi River. Upgrade your stay with premium Sheraton Club Lounge access or reboot in our fully equipped Sheraton Fitness Center. Kickstart your day in New Orleans at our lobby Starbucks, or wind down with cocktails and local fare at Pelican Bar. A leading events destination in New Orleans, our hotel features the largest exhibition room outside the convention center and an 8th-floor ballroom overlooking the French Quarter.

New Orleans Wine & Food Experience
Reservations are now open to experience a special wine and food pairing from the New Orleans Sheraton's international chefs on June 7. Take a journey through Greece with delectable Mediterranean cuisine and beautiful pairings of Greek and Cypriot wines from Chef Spiros Dimitriou.
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Rooms & Suites


Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome

Dogs only 40 pounds max-cannot be left alone-always under supervision of owner


Non-Refundable Pet Fee Per Stay: $75

Maximum Pet Weight: 40lbs

Maximum Number of Pets in Room: 1


On-Site Parking

Daily: $35


Daily: $48

Electric Car Charging Station
Additional Parking Information
Garage ceiling max 6' 5", Tax not listed in fee; Valet: $15/2 hrs; $26/10 hrs, Oversize: $70/night; Self-park: $8/per hr

At This Hotel

Sheraton Fitness Center

Fitness Center

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

Find a Hotel
Discover the iconic Sazerac House
Walk next door and explore the historic Sazerac House. Named after the world's first mixed drink, the Sazerac offers complimentary tours, interactive cocktail exhibits, and exclusive spirit tastings.
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Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, USA, 70130

Tel: +1 504-525-2500
Distance From Property: 12 Miles
Phone Number: +1 504-464-0831
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Alternate Airport Transportation:

Joeiful Concierge

Distance From Property: 10 Miles
Phone Number: +1 504-243-4010
Visit Website


Private Car Service:

Limousine/Van Service


Bus Station:

Greyhound New Orleans station
New Orleans Union Passenger Terminal

Subway Station:

New Orleans Union Terminal
New Orleans Canal Streetcar Line

Train Station:

Discover New Orleans

We invite you to embrace the rich history, diverse culture and Southern charm of the Big Easy.

Jackson Square


AAA 4-Diamond Approved Hotel
AAA 4-Diamond Approved Hotel
2022 Best of Meetings Today Winner
2022 Best of Meetings Today Winner
Cvent 2019
Cvent 2019

Property Details

Policies and Payments

Accepts: Cash, Credit Cards


Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish, French, Vietnamese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 504-525-2500

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


TripAdvisor GreenLeaders Certified


Carbon Footprint: 18.95 kg per room night

Water Footprint: 486.07 liters per room night

Environmental Practices

Electric car charging