Welcome to Sheraton New Orleans Hotel

Family-friendly hotel near the NoLa French Quarter

Experience NoLa’s vibrant heart at Sheraton New Orleans Hotel, ideally located near the renowned French Quarter and moments from the CBD. Relax in our family-friendly hotel rooms, adorned with premium amenities, and indulge in 105,000 square feet of versatile function venues. Nestled on Canal Street, our hotel puts you steps away from the electrifying energy of New Orleans’s Bourbon Street, with easy access to the Ernest N. Morial Convention Center, Caesars Superdome and Smoothie King Center. Rejoice in the comfort of our lavish guest rooms and suites, featuring floor-to-ceiling windows offering views of the French Quarter and majestic Mississippi River. Elevate your stay with exclusive Sheraton Club Lounge access or rejuvenate at the fully equipped Sheraton Fitness Center. Delight your senses at our lobby Starbucks or savor cocktails and local delicacies at the inviting Pelican Bar. Unveil the soul of the Crescent City with us at Sheraton New Orleans Hotel.

Escape to Our Winter Wonderland Suite
From Nov 22 - Dec 27, our festive suite is your ticket to a magical holiday experience, where every detail evokes the charm of a winter wonderland. Our suite is adorned with all the cozy decorations you could imagine, a holiday-themed welcome amenity, Club Lounge access and more.
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Rooms & Suites

Jazz Fest 2024 Early Booking Offer
Book your stay for the 2024 New Orleans Jazz & Heritage Festival taking place April 26 - May 5, 2024. Save 20 percent off our best available rates with this early bird special when you book by January 31, 2024.
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HOTEL INFORMATION

Check-in: 4:00 pm

Check-out: 11:00 am

Minimum Age to Check In: 21

Smoke Free Property

Pet Policy

Pets Welcome

Dogs only 40 pounds max-cannot be left alone-always under supervision of owner

 

Non-Refundable Pet Fee Per Stay: $75

Maximum Pet Weight: 40lbs

Maximum Number of Pets in Room: 1

Parking

On-Site Parking

Daily: $42

Valet

Daily: $52

Electric Car Charging Station
Additional Parking Information
Garage ceiling max 6' 5", Tax not listed in fees; Valet: $16/0-3 hrs, $24/3-6 hrs, $30 6-12 hrs; Oversize: $62 + tax

At This Hotel

Sheraton Fitness Center

Fitness Center

Where the world comes together

lobby, reception

Meet You in the Lobby

Spend time in the Sheraton lobby. We've created spaces to connect in unique and innovative ways.

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Restaurant Reception

Welcoming Service

With over 85 years of welcoming hospitality, our associates will make you want to come back again.

City View

Global Destinations

Look for Sheraton Hotels in the heart of cities all over the world.

Find a Hotel
Discover the iconic Sazerac House
Walk next door and explore the historic Sazerac House. Named after the world's first mixed drink, the Sazerac offers complimentary tours, interactive cocktail exhibits, and exclusive spirit tastings.
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OUR LOCATION

GETTING HERE

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, USA, 70130

Tel: +1 504-525-2500
Distance From Property: 12.0 Miles
Phone Number: +1 504-464-0831
Visit Website
Alternate Airport Transportation:

Joeiful Concierge

Distance From Property: 10.0 Miles
Phone Number: +1 504-243-4010
Visit Website

On-Property:

Private Car Service:

Limousine/Van Service

Nearby:

Bus Station:

Greyhound New Orleans station
New Orleans Union Passenger Terminal

Subway Station:

New Orleans Union Terminal
New Orleans Canal Streetcar Line

Train Station:

Discover New Orleans

We invite you to embrace the rich history, diverse culture and Southern charm of the Big Easy.

Jackson Square

Awards

AAA 4-Diamond Approved Hotel
AAA 4-Diamond Approved Hotel
Best of Meetings Today 2022 logo
2022 Best of Meetings Today Winner
Cvent 2019
Cvent 2019

Property Details

Policies and Payments

Accepts: Cash, Credit Cards

Services

Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish, French, Vietnamese

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 504-525-2500

Accessible Hotel Features

Property has elevators

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Footprints

Carbon Footprint: 16.31 kg per room night

Water Footprint: 469.98 liters per room night

Environmental Practices

Electric car charging

What are the check-in and check-out times at Sheraton New Orleans Hotel?

The check-in time at Sheraton New Orleans Hotel is 4:00 pm and the check-out time is 11:00 am.

Does Sheraton New Orleans Hotel allow pets?

The pet policy at Sheraton New Orleans Hotel is:

Pets Welcome

Dogs only 40 pounds max-cannot be left alone-always under supervision of owner

Non-Refundable Pet Fee Per Stay: $75

Maximum Pet Weight: 40lbs

Maximum Number of Pets in Room: 1

What are the parking options at Sheraton New Orleans Hotel?

The parking options at Sheraton New Orleans Hotel are:

On-Site Parking

Valet: Daily: $52

Electric Car Charging Station

Garage ceiling max 6' 5", Tax not listed in fees; Valet: $16/0-3 hrs, $24/3-6 hrs, $30 6-12 hrs; Oversize: $62 + tax

What property amenities are available at Sheraton New Orleans Hotel?

The property amenities at Sheraton New Orleans Hotel are:

Sustainability

Restaurant

Fitness Center

Outdoor Pool

Meeting Space

Gift Shop

Dry Cleaning Service

Room Service

Wake up Calls

Daily Housekeeping

Turndown Service

Service Request

Does Sheraton New Orleans Hotel have Wi-Fi?

Yes, Sheraton New Orleans Hotel has free Wi-Fi available to hotel guests.

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