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  • WHAT TO EXPECT

Welcome to Renaissance Walnut Creek Hotel

Thank you for selecting Renaissance Walnut Creek Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Walnut Creek has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

From enhanced sanitizing and cleaning to physical distancing markers and carefully managed capacities, our new operational protocols ensure the highest level of safety for our guests and associates. Our property adheres to Marriott's Commitment to Cleanliness program, and we are very focused on providing a safe and comfortable environment for all of our guests.

Self-Parking is available at $20 per day.

Our full-service restaurant and expansive pool deck are currently open.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning and sanitizing practices throughout our property:

  • Enhanced Public Space Cleaning: Consistently and frequently disinfecting high traffic areas and high-touch items, like elevators and room keys.
  • Electrostatic Sprayer: This is an extremely effective method of sanitizing surfaces and is being used in guest rooms as well as public areas.
  • Hand Sanitation Stations: Added throughout the property, especially in high-traffic areas.
  • In accordance with the county: All individuals 2 years of age and older must wear a face mask while in the public areas. Temperature checks will be conducted before entering the property.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let our guest services team know. We will be happy to schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 6th night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Facility: Our 85,000 sq. ft. fitness facility is currently open! Services include indoor and outdoor fitness, group exercise classes, basketball, strength & conditioning, and cardio options. Please contact the front desk for more information
  • Spa: Only Retail Services are open at this time. We anticipate spa treatments to begin around the Thanksgiving Holiday
  • Food & Beverage: Citrus Café and Citrus Restaurant open all days of week. Room Service is currently unavailable, but takeout orders will be accommodated.
  • Pool Deck: All three outdoor pools are open. Please contact the front desk for more information
  • Valet Parking: Currently Unavailable; Self-Parking offered at $20 per car per day
  • Full-Service Citrus Restaurant: Monday- Thursday 11am-7pm; Friday & Saturday 11am-8pm; Sunday-11am-6pm
  • Citrus Café: Monday-Thursday 7am-7pm; Friday and Saturday-8am-pm; Sunday- 8am-6pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Platinum and Above receive 700 points in replacement of breakfast offerings.
  • Welcome Gift: Gold - 500 points; Platinum - 1000 points.
  • Late Check-Out: Gold - 2pm; Platinum - 4pm.
  • Mobile Check-In/Check-Out: Available - stop at Hotel Front Desk for keys and parking pass.
  • Mobile Key: Available - No Restrictions.
  • Mobile Guest Requests: Available - No Restrictions.

 

Need Help?

Contact Renaissance Walnut Creek Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 925-938-8700
2805 Jones Rd., Walnut Creek, California, USA, 94597