Courtyard Singapore Novena is part of Singapore's SG Clean initiative from the Singapore Tourism Board, recognised by Condé Nast Traveler's New Standard program for Health & Safety excellence. This means that our hygiene and sanitation measures have been inspected by appointed assessors, and our staff are happy and healthy. For more information, go to sgclean.gov.sg.
In line with Marriott's Commitment to Clean program, the hotel has implemented several enhancements to our cleaning practices throughout the hotel and guest rooms. These include:
Enhanced Public Space Cleaning: The frequency of cleaning and disinfection, particularly in high traffic areas such as restrooms, elevators, lobbies, F&B outlets have been increased. Hand sanitising stations have been added in high traffic areas.
Personal Protective Equipment (PPE): Staff members wear PPE (Personal Protection Equipment) e.g. face masks, gloves, etc. based on the activities they are performing, and as required by the Singapore government agencies. Per Singapore government regulations, it is mandatory for guests to wear personal face masks, which the hotel provides complimentary face masks to all guests.
Room Amenities: In-room dining menu has been replaced with a QR code information card. In-room coffee makers and kettles are sanitised after each guest stay; guests can request for contactless coffee delivery. Complimentary disinfectant wipes are available in the room for check-in guests, and upon request. Guest room amenities and facilities will be cleaned and sanitised per Marriott's Commitment to Clean guidelines.
Electrostatic Spraying: Enhanced technologies including electrostatic sprayers with hospital-grade disinfectants are used to support the hotel's rigorous cleanliness protocols.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.