Through strategic alliances with NGOs such as Albergue Roblealto, the Costa Rica Food Bank, UNICEF, and community social assistance programs, we actively engage our clients and employees in volunteer programs.
Costa Rica Marriott Hotel Hacienda Belen
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Costa Rica Marriott Sustainability Strategy
Serve 360, our commitment with sustainability.
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Good and Green in Every Direction
Our hotels have a corporate sustainability strategy called Serve 360, which is based on the 17 sustainable development goals in four pillars: NURTURE, SUSTAIN, EMPOWER and WELCOME.
Nurture Our World
Sustain Responsible Operations
We've upgraded hotel operations with efficient energy systems and sustainable purchasing. Across destinations, we lead initiatives to reduce food loss, host sustainable events, and promote certified products. We also engage in reforestation, river cleanups, and waste management to support environmental stewardship.
All Are Welcome
Through our strategic alliances, we have actively addressed issues of diversity and inclusion with the goal of cultivating a more competitive work environment.
We recognize that diverse companies have the ability to attract and retain the best talent.
Empower People
Through our partnerships with organizations such as Children's Villages, schools, colleges, and universities, we contribute to the comprehensive growth of local communities.
Through academic and technical training programs for our members and the community.
Nurture, What We Highlight?
UNICEF: Thanks to guest contributions, we supported UNICEF's mission with $4,031 to provide access to education, healthcare, and protection for vulnerable children.
Food Bank: We collaborated to promote nutrition for vulnerable groups. This initiative represented $3,256 in monetary investment, $2,245 in in-kind donations, and 222 volunteer hours.
Sustain, What We Highlight?
Energy Efficiency: Starting in February 2024, the old diesel boilers were replaced with more efficient liquefied gas models. This improvement aims to reduce operating costs and the carbon footprint, achieving significant operational savings.
Welcome, What We Highlight?
We signed the San José Declaration, affirming our stand against workplace discrimination based on sexual orientation and gender identity.
In partnership with IRCA, we support refugee inclusion through workshops and employability programs. This year, we gave 50 volunteer hours, held an interview workshop, and supported 25 individuals.
Empower, What We Highlight?
Through Youth Can, we partner with SOS Children’s Villages to provide internships and training for at-risk youth, investing $12,079 in kind, $2,698 in financial aid, and 2,474 volunteer hours to support 10 young people.
We also collaborate with Fidel Chaves School, offering vocational workshops and career talks that have benefited 420 children.
Achievements 2024
- 7,040 Volunteer Hours
- $7,287 Cash Donations
- $51,049 Donations In Kind
- 478 Planted Trees
- 2,526 Benefited Children
Main Prizes
• Sello De Calidad Sanitaria
Water Resource Management
• CST
Certification for Sustainable Tourism
• JW Marriott Awards
Inclusion & Diversity
• Great Place To Work
Quality of Life at Work
• Bandera Azul Ecológica
Climate Change Category
Goals 2025
- We aim to reduce energy, water, and fossil fuel use by 1.5%, cut our carbon footprint by 2%, and invest in new technologies.
- Each member will complete 10 volunteer hours, while food donations and in-kind/cash investments will grow.
- We’ll prioritize certified sustainable products and reduce organic and ordinary waste by 2%, increasing recoverable waste separation by 4%.