WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates, and partitions installed at front desks and food and beverage service lines.

Mobile check-in and service requests available via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators, as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Fitness Center: Open, with limited number of people at a time.
• Spa: Open, steam rooms closed.
• Beach: Open
• Kids Club / Playground: Closed until further notice
• Shuttle: Not available
• Valet parking: Not available
• Restaurants: table arrangement according to social distancing regulations

• Spalatum restaurant: open for breakfast
• 7 Palms restaurant: closed
• RE:FRESH bar: open
• Champagne bar: open
• Conlemani restaurant: open
• Gooshter Beach Club: open
• Zootz cafe: open

All necessary precautions are in place, including: table arrangement, employees wearing masks and gloves, hand sanitizers available at the entrance, waiters and chefs went through special safety training.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Lounge Access: Not available.
• Welcome Gift: Platinum, Titanium, Ambassador can choose breakfast or 1.000 points per stay.
• Late Check-Out: Platinum, Titanium, Ambassador 4 PM upon availability, Gold 2 PM upon availability.
• Mobile Check-In/Check-Out: All members with installed app.
• Mobile Key: Not available.
• Mobile Dining: Not available.
• Mobile Guest Requests: Available for all members with installed app.

• Dear guests, to travel safer and faster to the Republic of Croatia, please open and fill in the form available at this link: https://entercroatia.mup.hr/
• By filling in and sending the form, the border control process upon entering the Republic of Croatia is significantly faster and easier.
• If fully completed, police officers do not need a physical inspection of the completed vaccination certificate, appropriate PCR or antigen test or certificate of COVID. Documents, filled in via Enter Croatia application, will be automatically connected to the border control system when scanning personal identification documents.
• It is important to have physical documents with you.

• To enable a safe stay & return to home countries, Le Meridien Lav offers PCR testing within the hotel.
• PCR testing is performed by a certified health professionals every day till 3 pm.
• We kindly asky you to book your appointment at least 24 hours in advance at the hotel reception or via email info@lemeridiensplit.com
• The test results will be available the next day. Price for one test is 650 Croatian Kuna.

*Before entering Croatia, please make sure you have filled in the „Enter Croatia" form available at this link: https://entercroatia.mup.hr/