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  • WHAT TO EXPECT

Welcome to Sheraton Tunis Hotel

Thank you for selecting Sheraton Tunis Hotel for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Tunis Carthage Cedex has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

Our property is implementing social distancing procedures which meet or exceed local guidance, including signage to remind guests to keep social distancing, occupancy limits, physical partitions at the front desk and floor markers to help guests maintain proper social distancing:

  • Occupancy limits and seating capacities reductions in our restaurants in compliance with local and state mandates.
  • Guests are also encouraged to use our Mobile app check-in features to reduce contact with others at check-in.
  • Service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.
  • No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have notice made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.

Room Amenities

  • Mini-dose hand sanitizing are available in the room for every arriving guest as well as upon request.
  • Face masks are available on request.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

  • Fitness Center: Open with reduced capacity.
  • Spa: Open, reservation required.
  • Shuttle: Operating on request, face masks required.
  • Harry's Pub: Open with reduced capacity.
  • La Terrasse: Open with reduced capacity.
  • Lobby Bar: Open with reduced capacity.
  • l'Oliveraie Restaurant: Open with reduced capacity.
  • Indoor and outdoor pools: Open with reduced capacity.
  • L'Oliveraie Restaurant: Open only for breakfast and lunch services with reduced capacity.
  • Azzurro Restaurant: Closed.
  • Walima Restaurant: Closed.
  • Club Lounge: Closed.
  • Harry's Pub: Open with reduced capacity.
  • La Terrasse: Open with reduced capacity.
  • Lobby Bar: Open with reduced capacity.
  • Oasis pool restaurant: Open with reduced capacity.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: rder your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Served in rooms via Marriott Bonvoy App and at L'Oliveraie Restaurant.
  • Lounge Access: Lounge facilities (breakfast and happy hour) are delivered in a specific lobby corner to the top three level Marriott Bonvoy members.
  • Welcome Gift: Are delivered on request.
  • Late Check-Out: On request to Marriot Bonvoy members and upon availability.
  • Mobile Check-In/Check-Out: Mobile check-in is available.
  • Mobile Guest Requests: Available on Marriott Bonvoy App.

 

Need Help?

Contact Sheraton Tunis Hotel for additional hotel concierge recommendations. We look forward to seeing you soon!

+216 71-100300
Avenue de la Ligue Arabe, B.P.345, Tunis Carthage Cedex , Tunisia, 1080