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  • WHAT TO EXPECT

Welcome to Mesm Tokyo, Autograph Collection

Thank you for selecting Mesm Tokyo, Autograph Collection for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

MEMORABLE HOTEL EXPERIENCES

Your Tokyo experience starts here. Carefully curated experiences you can enjoy without leaving the steps of the hotel. 

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Tokyo has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, practicing social distancing (staying at least 6 feet or 2 meters from other guests and hotel associates), and wearing face coverings whenever you’re in public areas of the hotel. We do appreciate your support and understanding.

  • Signage throughout our hotel to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant in compliance with local and state mandates.
  • Sneeze guards are installed at Front Desks and Food and Beverage outlet service lines.
  • Hand sanitizers are available in public spaces.
  • Face covering for all guests and employees are required to be worn in the hotel public areas.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

  • Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, elevators, and escalators as well as provided more hand sanitizing stations. Furthermore, we are proceeding UV light sanitizer to furniture and other area/tools which cannot be cleaned with sanitizing sprays.
  • Personal Protective Equipment (PPE): Hotel Talent members wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are welcome to wear personal face coverings.
  • Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
  • For guests convenience, we are providing sanitizing spray in all guestrooms to enhance guests disinfect according to their needs.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing physical distancing.

  • Fitness: 24H
  • Restaurant Chef's Theatre: Closes at 21:00 (Originally closes at 23:00)
  • Bar and lounge Whisk: Closes at 21:00 (originally closes at 3:00)
  • In-room dining: 24H
  • Laundry service: Regular service only

We may update the regulations without notice according to government directions.

CONTACT STAR SERVICE

Restaurant Chef's Theatre:
Breakfast 6:30 - 11:00 (L.O. 10:00)
Lunch 11:30 - 15:00 (L.O. 14:00)
Dinner 17:00 - 22:00 (L.O. 20:30)

*It's closed for lunch and dinner on every Monday and Tuesday.

Bar and Lounge Whisk

Monday, Tuesday, Wednesday, Thursday 14:00 - 23:00 (Foods L.O. 22:00, Drinks L.O 22:30)
Friday 14:00 - 24:00 (Foods L.O. 23:00, Drinks L.O 23:30)
Saturday 12:00 - 24:00 (Foods L.O. 23:00, Drinks L.O 23:30)
Sunday, Publish Holidays 12:00 - 23:00 (Foods L.O. 22:00, Drinks L.O 22:30)

We serve mixologycocktail and some other alcoholic beverages after 17:00.

Club MESM - Private Salon
14:00 - 22:00 (L.O. 21:00)

In-Room Dining
Open 24hours

MIYAZAKI BEEF GINZA MIYACHIKU
Teppanyaki & Terrace Lounge (4thFloor)
11:00 - 22:00 (L.O.Course Dinner: 20:00, Drink: 21:30)

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
  • Mobile Key: Forgo the front desk altogether and go straight to your guest room.
  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Not at this time
  • Late Check-Out: Yes
  • Mobile Check-In/Check-Out: Yes
  • Mobile Key: Yes
  • Mobile Dining: Not at this time
  • Mobile Guest Requests: Yes

 

Need Help?

Contact Mesm Tokyo, Autograph Collection for additional hotel concierge recommendations. We look forward to seeing you soon!

+81 3-57771111
1-10-30 Kaigan, Minato-Ku, Tokyo, Japan, 105-0022