At a Glance
Spa by JW
Book a relaxing massage and facial at our Shinagawa spa
At Spa by JW, well-being is embraced as a continuous journey—one that nurtures balance of mind, body, and spirit. Inspired by Japanese wellness traditions, treatments are thoughtfully tailored to each individual, creating space to reconnect and be fully present in the moment. Guided by four elements—Calm, Invigorate, Indulge, and Renew—each experience at our luxury spa engages the senses through natural, sustainable products, mindful breathing, and restorative techniques. Guests at this Tokyo wellness retreat are also invited to enjoy a complete wellness experience, including a 25m indoor pool, fitness center, sauna, and holistic programs designed to support a balanced lifestyle while staying in the city.
Serene Space
Located on the 30th floor, Serene Space offers a peaceful retreat where guests can pause, reconnect, and embrace moments of mindfulness away from the pace of the city.
Fitness Center
Open 24 hours, the fitness center is available to all in-house guests aged 16 and above. Equipped with state-of-the-art machines, it supports both energizing workouts and daily routines at your own pace.
Indoor Pool
A 25-meter indoor pool designed for both relaxation and gentle movement, offering a serene space to unwind. Sauna facilities are available to further enhance your wellness experience. Pool & Sauna 6:30 AM – 9:30 PM (last entry 8:30 PM) | Mindful Hours (Ages 15+) 6:30 AM – 9:00 AM / 6:30 PM – 9:30 PM | Kids Hours (Ages 4+) 9:00 AM – 6:30 PM
Spa by JW
Experience relaxing massage and facial treatments designed to be enjoyed together, offering a sense of connection and relaxation in a private and tranquil setting at our luxury Shinagawa spa.
Private Night Pool Experience
A Night Above the City
A truly exclusive experience awaits with our Private Night Pool, available exclusively to in-house guests. From 9:30 PM to 10:30 PM, the pool may be reserved for one group per evening, offering a fully private setting. Surrounded by the Tokyo skyline, including views of Tokyo Tower, this intimate experience invites guests to unwind in complete tranquility. Availability is limited and subject to reservation. Additional charges apply.
Reservations must be made at least 7 days in advance. For inquiries and bookings, please contact the Spa.
Author a room pool for which API response Exists
Pool Access
Pool access is available on a first-come, first-served basis.
Poolside seating is available by reservation for in-house guests.
Opening Hours:
6:30 AM – 9:30 PM
Children aged 4 to 14 are welcome during the designated hours:
9:00 AM – 6:30 PM
Photography is permitted with due consideration for the privacy and comfort of other guests.
Reservations for poolside seating may be made through Spa Reception between 8:30 AM and 9:00 PM.
For assistance outside these hours, please contact At Your Service.
Author a room pool for which API response Exists
Frequently Asked Questions
An appointment is required at Spa by JW.
Reservations can be made online ahead of your visit to Spa by JW. Click here to book a service now.
Spa by JW offers the following services:
There is not an on-site restaurant located at Spa by JW.