WHAT TO EXPECT

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

Providing a safer environment for our guests and associates is a top priority. Achieving this is a shared responsibility. Please join us in our efforts to enhance the safety of our public spaces by complying with local regulations, being respectful of personal choices with regards to social distancing and the wearing of face coverings. We do appreciate your support and understanding.

We would like to share with you the details of all the safety measure we are adopting, in order that your stay with us will take place in a safe and comfortable environment.

The public areas of the Hotel have been reorganised to comply with the social distancing norms and we have installed hand-sanitizing stations. Furthermore, you will find signage, which will assist as a reminder of the behavior to adopt. Our staff performs check-in operations in full compliance of all safety regulations such as social distancing, use of protective masks. Face Masks: people are no longer required to wear face coverings. Mask in Italy is suggested in indoor public areas and required compulsory on public transport until 15th June 2022. Social distancing remains in place. 

To sanitize the hotel areas, we are following the protocols from local health departments and using government approved cleaning products.

We provide Enhanced Public Space Cleaning: we have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators. Hand sanitizing stations are provided throughout the hotel.

Concerning Housekeeping Services, the cleaning of guestrooms may be customised according to guests' needs and preferences. Our staff adopts personal protective equipment based on the activity they are performing, thus respecting safety measures.

Upon arrival, our guests will also receive a safety kit with disinfectant wipes.

Every guest room is thoroughly cleaned and disinfected prior to your arrival. We will provide housekeeping cleaning services after your third night with us and while you are away from the room. If you’d like to receive additional daily cleaning, simply let our team know and we will gladly take care of it.

We wish that your stay with us will be memorable. For this reason we have worked hard to offer all our services, while maintaining a safe environment and applying all our safety protocols.

Our Concierge is available for all your service requests (restaurant reservations, transfers, rental, open-air activities and museum visits amongst others) or for the organization of bespoke requests, and may be contacted at the following e-mail address: conciergevenice@stregis.com.

Concerning Food & Beverage Offerings, the Hotel has modified operational practices for in-room dining, all food handlers are trained on safe food preparation and service practices, and self- and independent audits are in place in accordance with food safety standards as guidelines.

Gio's Restaurant Opening Hours:

• Breakfast from 7:00am to 11:00am
• Lunch from 12:00pm to 2:30pm
• Dinner from 7:00pm to 10:30pm

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier.