WHAT TO EXPECT

• Mobile check-in, check-out and service requests may be organized via the Marriott Bonvoy™ mobile app.
• Hand Sanitizer is available throughout the facility.
• Disposable masks are available at the Front Desk upon request, however, not required to enter or experience the facility.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. As of March 21, 2022, guests are no longer required to wear personal face coverings in public spaces as per local regulations.

Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.

Room Amenities: Disinfectant wipes are available in the room for every arriving guest as well as upon request
Every guest room is thoroughly cleaned and disinfected prior to your arrival.  Housekeeping refresh is provided daily: guests may opt out upon request. 

We are committed to making the amenities and services at our property available to you while complying with local regulations.

As per Provincial regulations, effective March 21, 2022, the following measures will be in place.

• Signage is posted requiring guests to self-screen for COVID-19 symptoms prior to entering the restaurant, event spaces and fitness facility.
• Facial coverings for guests are no longer required.  

Our goal throughout the pandemic has been to continue to provide our guests with a safe, enjoyable atmosphere, while delivering on the quality that you have come to expect. We appreciate your support and assistance in complying with the latest government issued regulations in order to stop the spread of Covid-19.  

• Bar Mason restaurant is open for indoor dining and takeout every evening from 5pm - 10pm.
• Cafe Mason is open for breakfast service each morning from 6:30am-11:00am. 

Visit our Dining Page or the Bar Mason Restaurant website for more information and menus.

As of March 21, 2022, facial coverings for guests are no longer required.  Signage is in place requiring guests to self-screen for COVID-19 symptoms prior to entering the restaurant and event spaces with QR code accessible menus available in our restaurant. 

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative. Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you departed.
• Mobile Chat: Connect with us via the app to request items you would like delivered to your guest room.
• Coming Soon to the Delta Guelph... Mobile Key: Forgo the front desk altogether and go straight to your guest room
• Coming Soon to the Delta Guelph... Mobile Dining: Order your private, in-room dining through the app. 

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Hotel will provide cafe breakfast or applicable Marriott Bonvoy bonus points for Platinum, Titanium & Ambassador elite members
• Welcome Gift: Hotel will provide food and beverage credit or applicable Marriott Bonvoy bonus points for Platinum, Titanium & Ambassador elite members
• Late Check-Out: Platinum, Titanium & Ambassador elite members receive complimentary late check out up until 4PM. Gold elite members receive complimentary late check out up until 2PM
• Mobile Check-In/Check-Out: Available
• Mobile Guest Requests: Available
• Mobile Key: Not available at this time
• Mobile Dining: Not available at this time