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At Sheraton Mexico City Maria Isabel Hotel, we believe that every family member deserves to enjoy an exceptional vacation.
In our pet-friendly space, we know that your pet is part of the family. That’s why we provide all the necessary comforts to make them feel at home. Each furry companion will receive their own bed, a bowl for their food, and a container of treats with disposable bags for their walks. Your loyal friend deserves the best, and we make sure to provide it!
Discover an oasis where your pet is more than welcome. From spacious rooms to exclusive services, enjoy a unique experience where you and your four-legged companion will feel pampered and well cared for.
To ensure that both you and your pet feel comfortable and make the most of your stay, we have established the following policies:
Pet FriendlyPet Area
Pets are allowed
only in the following
areas: guest rooms
and the lobby area.
Pets must be leashed,
caged, or securely restrained
when in all common areas of
the hotel.
By staying at this hotel,
I agree and commit to keeping
my dog out of
designated food and
beverage areas, including
the pool and tennis courts.
Pets must always be under
the direct supervision of
their owner or a designated
individual at all times
during their stay.
Leaving pets
unattended in the room
is not permitted at any time
Terms & Conditions
For the safety and comfort of your pet, housekeeping will enter your room only if: (a) your pet is not present, or (b) you are present and can monitor your pet (the dog must be on a leash or in a crate).
You will be charged for the cost of repair or replacement for any damage caused by your pet.
I acknowledge that if my dog causes disturbances or issues that result in complaints from other guests or hotel staff, the general manager may request that I make necessary arrangements to accommodate my dog elsewhere outside the hotel.
