500 Canal Street, New Orleans, Louisiana 70130 USA
+1 504-525-2500

Sheraton New Orleans Hotel

500 Canal Street

New Orleans, Louisiana 70130 USA

Phone:+1 504-525-2500

Fax:+1 504-595-5552

Toll-free:+1 888-627-7033

Sales:+1 504-595-5527

Sales fax:+1 504-595-6293

Services & Amenities

Airline reservation desk

All public areas non-smoking

Car Rental

Concierge Lounge Hours

Vending machines


Buffet breakfast, fee from: 24 USD

Concierge desk

Continental breakfast, fee from: 17 USD

Foreign exchange, nearby

Full American breakfast, fee from: 19 USD

Housekeeping service daily

Limousine service

Mobility accessible rooms

Room service

Safe deposit boxes, front desk

Valet dry-cleaning

Guest Room Information

General Room Amenities

  • Air conditioning
  • Alarm clock
  • Bottled water: Fee
  • Coffee maker/tea service
  • Crib/Play Yard
  • Electrical adapters
  • Individual climate control
  • Iron and ironing board
  • Mini fridge
  • Pillows: down/feather
  • Pillows: foam
  • Pull-out sofa bed
  • Rollaway bed: 25.00 USD Per Room Per Stay
  • Safe

Bathroom Amenities

  • Bathrobe
  • Bathroom amenities
  • Hair dryer
  • Separate tub and shower

Room Entertainment

  • Cable channel: CNN
  • Cable channel: ESPN
  • Cable channel: HBO
  • Cable/satellite TV
  • Color TV
  • Internet TV
  • Movies/videos
  • Movies/videos, pay-per-view
  • Plug In Panel
  • Wet bar

Business Amenities

  • Electrical outlet: desk level
  • Phone feature: cordless
  • Phone feature: speakerphone
  • Phone feature: voice mail

Kitchen Amenities

  • Microwave oven
  • Table and chairs
Visit the Guest Rooms page for more information


Dining Services

Room service

Sundry/Convenience store


Buffet breakfast, fee from 24.00 USD

Continental breakfast, fee from 17.00 USD

Full American breakfast, fee from 19.00 USD


Roux Bistro

Discover the Cajun flavors that inspire the contemporary cuisine at Roux Bistro, inside Sheraton New Orleans Hotel. This innovative downtown restaurant tempts guests with delicious breakfasts and lunch favorites in an inviting French Quarter setting.

Dress code: Casual Phone: +1 504-525-2500


Pelican Bar

Sample specialty cocktails and light bites in the welcoming, relaxed atmosphere of Pelican Bar, inside our French Quarter hotel. It's the ideal spot for refreshing libations and socializing after a long day in New Orleans.

Dress code: Casual Phone: +1 504-525-2500

Coffee House


Before beginning a day of meetings or exploring New Orleans, savor the rich coffee, specialty drinks or tempting freshly-baked pastries at our lobby Starbucks®.

Dress code: Casual Phone: +1 504-525-2500

Fitness & Recreation


Bowling (0.7 miles)

Jogging/fitness trail (0.3 miles)


Indoor Courts (0.4 miles)

Lighted Outdoor (3.6 miles)

Outdoor Courts (3.6 miles)

Bike rentals (0.5 miles)


Sheraton Fitness Center


Outdoor Pool


Audubon Park Golf Course (6.2 miles)

Bayou Oaks at City Park North Course (5.3 miles)

Lakewood Golf Club (5.8 miles)

Local Attractions

Jean Lafitte Swamp Tours

6601 Leo Kerner Lafitte Pkwy

14.9 miles from hotel


417 Royal St

0.5 miles from hotel


233 N Peters St

0.2 miles from hotel

Beau Rivage Resort

875 Beach Blvd

90 miles from hotel

Audubon Insectarium

423 Canal Street

0.3 miles from hotel

Court of Two Sisters

613 Royal St

0.6 miles from hotel

Steamboat Natchez

Toulouse St, New Orleans, LA,Woldenberg Park

0.4 miles from hotel

New Orleans Fairgrounds

1751 Gentilly Blvd

3.1 miles from hotel


813 Rue Bienville

0.4 miles from hotel

Mississippi River

0.5 miles from hotel


209 Bourbon St

0.3 miles from hotel

Preservation Hall

726 St. Peter

0.6 miles from hotel

Mardi Gras World

1380 Port of New Orleans Place

1.3 miles from hotel

Longue Vue House and Gardens

7 Bamboo Rd

4.4 miles from hotel

Joieful Tours & Transportation

2.7 miles from hotel

City Sightseeing New Orleans

0.2 miles from hotel

French Quarter Tours

0.4 miles from hotel

Garden District Tours

1.6 miles from hotel

Entergy IMAX Theatre

0.4 miles from hotel

House of Blues

0.2 miles from hotel

Visit Local Area page for more information

Airport Information

Louis Armstrong New Orleans International Airport (MSY)


Airport Phone: +1 504-464-0831

Hotel direction: 12 miles W

This hotel does not provide shuttle service.

  • Alternate transportation: Joeiful Concierge;on request
  • Estimated taxi fare: 36 USD (one way)
Visit MSY airport website
Driving directions

From Louis Armstrong New Orleans International Airport, Get on I-10 E in Metairie from Jerome S. Glazer Airport Access Rd for 9 min (4.0 mi). Follow I-10 E to US-90 E in New Orleans. Take exit 13B - A from US-90 BUS W for 11 min (10.6 mi). Drive to Canal St for 8 min (1.3 mi). Merge onto US-90 E for 0.4 mi. Continue straight onto S Claiborne Ave for 0.2 mi. Turn right onto Canal St for 0.7 mi.

New Orleans Lakefront Airport (NEW)


Airport Phone: +1 504-243-4010

Hotel direction: 10 miles N

This hotel does not provide shuttle service.

Visit NEW airport website
Driving directions

From New Orleans Lakefront Airport, Get on I-10 W from Downman Rd and Morrison Rd for 5 min (1.7 mi). Follow I-10 W to S Derbigny St. Take exit 235B from I-10 W for 7 min (6.7 mi). Drive to Canal St for 7 min (0.9 mi). Merge onto S Derbigny St (signs for Canal St) for 459 ft. Turn right onto Canal St for 0.8 mi.

Business Services

Copy service

Fax service

Fee for each additional page of outgoing fax

Fee for first page of incoming fax

Full-service business center

Messenger service

Network/Internet printing

Notary public

On-site Business Center is Staffed

Overnight delivery/pickup


Secretarial service



For more information call the general manager of the hotel.

Accessible guest rooms have a 32 inch wide opening Adjustable height hand-held shower wand Bathroom vanity in guest rooms for disabled person height Bathtub grab bars Bathtub seat Business center entrance Closed-caption TV Fitness center entrance Flashing door knocker available for disabled person Lowered deadbolt in guest room for disabled persons height (in feet) Lowered night guards on guest room doors Main entrance Meeting spaces Pathway to registration desk Peephole in guest room for disabled person height (in ft) Pool entrances Registration desk Restaurants and lounges Route to accessible guest rooms is accessible Self-operating lifts or sloped entry Service animals allowed for persons with disabilities TTY/TTD compatible Toilet seat in guest rooms for disabled person Transfer shower roll-in shower Property has elevators
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Sheraton New Orleans Hotel