Welcome to JW Marriott Cancun Resort & Spa
Be inspired and unwind at our beachfront resort in Cancun
Indulge in a revitalizing retreat at one of the best Cancun luxury resorts, JW Marriott Cancun Resort and Spa where you will discover personalized services, 447 modern rooms with private balconies, 74 elegant suites that highlight the Mexican Caribbean experience. Enjoy spacious accommodations with shades of sand, gastronomic variety and privileged access to the most attractive destinations. Explore the historical Mayan ruins nearby and experience the area's lively clubs and bars. Watch the sunrise over the blue Mexican Caribbean Sea, unwind with a dip in the infinity pool, retreat to a beachfront Bali daybed or pursue a little wellness at our world-class Mayan-inspired spa Sens-yah, proudly awarded 4 stars by Forbes travel guide.Relish with our five international restaurants: Sasi Thai, Gustino Italian Grill, Bella Candela, Bravio Spanish Cuisine and La 16 Mexican Cuisine. The only thing left to do is toast to it all with creative craft cocktails offerings from the JW Lobby Bar’s 150 Margaritas Menu.
Rooms & Suites
VACATIONS BY MARRIOTT BONVOY
Bundle Hotel + Flight to Save and Earn Points
Privileged Location
JW Marriott Cancun is situated in the heart of the Hotel Zone, where a majestic Caribbean beach is ready to welcome you upon your arrival.
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An Escape For Your Senses
JW Marriott X Flamingo Estate
JW Marriott and Flamingo Estate seamlessly entwine luxury hospitality and elevated lifestyle experiences to create a journey exploring scent, sound, and taste. The moment a guest arrives at our hotel, they are met with an herbaceous and uplifting scent and a unique sound that fosters a profound connection to Mother Nature.
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Gourmet Experience
We invite you to enjoy a culinary journey through our exquisite specialty restaurants that will delight your senses.
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Gustino Italian Grill
Serves authentic Italian food in a lively and welcoming atmosphere. Enjoy an unforgettable dining experience with a variety of homemade pasta, freshly baked pizzas, top-notch cuts of meat and an exceptional collection of wines and signature cocktails.
BeachWalk
Whether you're poolside or on the beach, our lunch destination is perfect for an energizing meal. Satisfy your cravings with our variety of deluxe sandwiches, fresh salads, tropical cocktails and Caribbean specialties at our Cancun restaurant with a view.
Gift Shop and 750 Pizzeria
For those on the go, our one-stop-shop is suitable for all of your souvenirs and quick snack needs. After buying items from our gift shop, treat yourself to New York-style pizza, empanadas, gelato, espresso and refreshing beverages at 750 Pizzeria.
Sasi Thai
Offers a modern culinary style based on Thai cuisine specialties with authentic bungalows where you will enjoy the best sunset view in Cancun while you taste some of our signature dishes accompanied with our exotic desserts and refreshing cocktails.
Bravio Spanish Cuisine
Discover and unleash the strength of your soul through a culinary journey to Spain. To be brave is: to dare to change, to take risks and to dare to live experiences. Because we all have a brave side that leads us to challenge limits.
Bella Candela
Our restaurant in Cancun where you can enjoy the warm candle lights representing pureness, balance and protection. Guests can expect exquisite shareable plates and a culinary journey around Italy creating an experience of the highest level.
La 16 Speakeasy
Inside Bravío you will also discover La 16, the first and only Speakeasy in Cancun at the JW Marriott. La 16, named after Mexico's independence day.
JW Lobby Bar
JW Lobby Bar highlights a contemporary ambiance with unique décor and spectacular ocean views. We are a unique bar, the only one that offers 150 unique, specially crafted margaritas, curated by a team of innovative mixologists and tequila connoisseurs.
Elevate Your Stay
Exclusive Access
Club
Club 91
Combining the sophisticaded tranquility of a private club with the first-rate services and amenities of a modern luxury Cancun Resort.
Complimentary for: Platinum, Titanium, and Ambassador Elite Members (Plus One Guest)
Meetings & Celebrations
Celebrate in style with us. Infuse your event with the rich culture and culinary experiences of Mexico.
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FEATURED AMENITIES ON-SITE
Property Amenities On-Site
included amenities ()
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7 Restaurants
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Convenience Store
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Club Lounge
250.00, Complimentary for Platinum+ Members
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Indoor Pool
Complimentary
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Outdoor Pool
Complimentary
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Whirlpool
$ 500.00/ Hourly
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Beach Access
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Cabanas/Palapas
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1 Bar
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Digital Check In
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Meeting Space
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Hair salon
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Spa
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Fitness Center
Complimentary
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On-Site Laundry
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Free Wifi
Free for Marriott Bonvoy Members
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Mobile Key
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Guest Room Entertainment
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Valet Dry Cleaning
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Same Day Dry Cleaning
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Service Request
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Daily Housekeeping
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Watercraft Rental
More Ways to Enjoy Your Stay
Spa
Sens-yah Spa at JW Marriott Cancun
Feel renewed at our 35,000 sq ft world-class award winning spa. Unwind at our resort near the Mayan ruins with signature treatments, an indoor heated lap pool, steam rooms, jacuzzis and tennis courts.
Fitness
Fitness Center at the JW Marriott Cancun Resort (must be at least 16 years old to access).
Spinning room and fitness center complementary for hotel guest, wellness class available for a fee.
Waterfront
Cabanas
Escape to paradise with your private beach cabana. Reserve your haven of tranquility today! Please note that pricing may vary based on demand and peak periods.
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SwimmingIndoor Spa Pool (must be at least 16 years old to access) -
SwimmingFamily freeform outdoor pool -
SwimmingAdult freeform outdoor pool
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SwimmingWhirlpool
OUR LOCATION
Tel: +52 998-8489600
GETTING HERE
JW Marriott Cancun Resort & Spa
Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500
Airport Shuttle:
$25.00 - One-way, $50.00 - Round Trip
Reservation Required: +52 998-489686 6686
Alternate Airport Transportation
Prestige Transportation Services; Reservation required 48hr prior departure.Tel 9988489686, P/pax; fee: 25.00 USD (one way); reservation required: $25.00 - One-way
Reservation Required: +52 998-8489686 6686
WHAT TO EXPECT
Plan and Prepare for your Stay
Property Details
Check-in: 3:00 pm
Check-out: 12:00 pm
Minimum Age to Check In: 18
Smoke Free Property
Pet Policy
Pets Not Allowed
Hotel accepts only service animals with certification, required by local laws.
Parking
Complimentary On-Site Parking
Complimentary Valet Parking
Policies and Payments
Accepts: Credit Cards
Contactless mobile payments
Services
24-hour Front Desk
Concierge desk service
Currency Exchange
Property has elevators
Languages spoken by staff:
Spanish, English
For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +52 998-8489600 . Click here to see accessible rooms types at this hotel.
Accessible Hotel Features
Property has elevators
Service Animals are welcome without a fee or documentation
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Business Center is Accessible
Entrance to On-Site Fitness Center is Accessible
Entrance to On-Site Spa is Accessible
Main Entrance is Accessible
Meeting Spaces are Accessible
On-Site Restaurants are Accessible
Room and Suites Access through the Interior Corridor
Guest Room Accessibility
Accessible Vanities
Adjustable Height Hand-Held Shower Wand
Alarm Clock Telephone Ringers
Bathtub Grab Rails
Bathtub Seat
Deadbolts on Guest Room and Suites Doors
Electronic Room Key
Guest Room and Suites Doors Self-Closing
Lever Handles on Guest Room Doors
Lowered Deadbolts on Guest Room Doors
Lowered Electrical Outlets
Lowered Night Guards on Guest Room Doors
Lowered Viewports in Guest Room Doors
Mobility accessible rooms
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Room Windows Open
Safety Chains and/or Latches on Guest Doors
Secondary Locks on Room Windows
Toilet Seat at Wheelchair Height - Toilet for Disabled
Transfer Showers in Guest Rooms
Viewports in Guest Room and Suites Doors
Certifications
Ecocheck - Intertek Certified
Footprints
Carbon Footprint: 37.42 kg per room night
Water Footprint: 1457.22 liters per room night
Environmental Practices
Guest Room Recycling
Frequently Asked Questions
The check-in time at JW Marriott Cancun Resort & Spa is 3:00 pm and the check-out time is 12:00 pm.
The pet policy at JW Marriott Cancun Resort & Spa is:
Pets Not Allowed (Hotel accepts only service animals with certification, required by local laws.)
The parking options at JW Marriott Cancun Resort & Spa are:
Complimentary On-Site Parking
Complimentary Valet Parking
The property amenities at JW Marriott Cancun Resort & Spa are:
Restaurant
Bar
Spa
Fitness Center
Indoor Pool
Outdoor Pool
Hot Tub
Beach Access
Daily Housekeeping
Meeting Space
Tennis
Watercraft Rental
Convenience Store
Same Day Dry Cleaning
On-Site Laundry
Hair salon
Free Wifi
Mobile Key
Digital Check In
Service Request
Guest Room Entertainment
Yes, JW Marriott Cancun Resort & Spa has in-room Wi-Fi available to hotel guests. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your JW Marriott Cancun Resort & Spa booking.
The closest airport near JW Marriott Cancun Resort & Spa is Cancun International Airport (CUN). CUN is located approximately 11.0 KM from the hotel.
Yes, JW Marriott Cancun Resort & Spa has an airport shuttle to Cancun International Airport (CUN).
No, JW Marriott Cancun Resort & Spa does not have electric vehicle charging stations.
Yes, JW Marriott Cancun Resort & Spa has a M Club lounge available to qualifying guests during their stay. Upgrade your stay by booking a room with a M Club lounge access (subject to availability), which opens the door to exclusive amenities and services. Marriott Bonvoy Platinum, Titanium, and Ambassador Elite members receive complimentary lounge access during their stay.
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