Timing Of Request
Monday to Sunday from 10:00 to 20:00
To allow time for the discovery of Explore Spa Studio facilities, we encourage you to arrive 30 – 60 minutes prior to your first service.
To minimize distractions from the experience, we ask that you kindly turn off communication devices prior to entering Explore Spa Studio.
To ensure that your preferred treatment or therapist is available, we invite you to schedule your appointments well in advance. Spontaneous bookings are always welcome, and will be accommodated based on availability.
All reservations from non hotel residents must be secured with a major credit card and a telephone number.
For reservations, please contact our Concierge at the Hub, in the lobby area.
Explore Spa Studio invites hotel residents to use the wet area and terrace at no additional charge during its opening hours. Children under 16 years old need to be accompanied at all times and will not be granted entrance when not accompanied.
24 hours of notice is required for changes or cancellations. Arriving late for a service may require us to shorten the length of your treatment, with full charges applied.
Upon entering, you will be given a robe to wear throughout your Explore Spa Studio experience. Before your treatment begins, you will be given the opportunity to disrobe and cover yourself in privacy. Throughout your treatment your body will be draped with linens, and will at no time be completely exposed.
To fully experience the mixed-gender Wet area, please bring a bathing suit. Towels will be provided to you upon reservation.
A brief shower just before your massage or treatment washes off any salts, minerals or chemicals that could clog pores when mixed with oils or other treatments.
Communication with your therapist should be a free and open dialogue. Prior to the start of your service, please tell your therapist the areas you would like to focus on, any areas to be avoided and if you feel any discomfort.