WHAT TO EXPECT

Signage throughout our hotels to remind guests to maintain social distancing of 2 meters, and hand sanitizers dispensers available throughout the hotel. The use of facemask is mandatory for all guests and hosts and facemasks are available on request.

Maintaining safe social distances is one of the most important measures we can all take to reduce unnecessary contact. Marriott Bonvoy members can use the Marriott Bonvoy App (also available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In: Submit your arrival time for an expedited arrival experience
• Check-Out: Skip the Front Desk and receive your final bill via e-mail
• Mobile Guest Requests/Chat: Connect with us via the app to request items you would like delivered to your guest room

If you are not a Marriott Bonvoy member yet, enroll now: www.joinmarriottbonvoy.com

MARRIOTT BONVOY APP

In keeping with Marriott's Commitment to Clean, we have implemented several health and safety measures throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, especially in high-traffic areas including restrooms, elevators, lobby, restaurants and bars, spa, and exercise room, and provided more hand sanitizing stations.
• Social Distancing Practices: You will see signage throughout the hotel promoting physical distancing and encouraging guests to stand at least 2 meters apart.
• Personal Protective Equipment (PPE): Hosts will wear PPE (Face Coverings, Gloves etc.) based on the activities they are performing.
• Guest Rooms: Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. Guestroom amenities include mini alcohol spray and face mask, and air purifier is available upon request.
• Temperature Screening: We will be temperature screening hosts and vendors at entry points. For guests we will be temperature screening where required by law.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

• Swimming Pool: Open daily, Monday - Friday from 9:00 AM - 7:00 PM; Saturday, Sunday and Public Holidays from 7:00 AM - 7:00 PM
• Exercise Room: Open daily, 24-hour (attended 9:00 AM - 7:00 PM) and is limited to six guests per time.
• Clinique La Prairie Aesthetics & Medical Spa: Open daily, from 10:00 AM - 8:00 PM. Guests can now enjoy all spa and aesthetics treatments including relaxation facilities. In adherence to government guidelines, we are required spa & aesthetics guests and hotel & residence guests to present certification of COVID-19 vaccination with fully vaccinated 2 doses, or a negative ATK COVID-19 test result or RT-PCR test result taken within 72 hours before booking appointment. Advance reservation required, please call +66 2 2077779.
• Spa Facilities: Spread across two levels with wet area facilities, guests can access to the relaxation area including experience rain showers, Thai herbal steam rooms, twilight rasul, vitality hot and cold plunge pools, foot reflexology water walk, and relaxation pods.

For more information, please call the hotel at +66 2 2077777 for updates.

ADVANCE RESERVATION

Operating hours and guest capacity in each Food and Beverage venues are subject to changes complying with local regulations. Please refer to our hotel website at www.stregisbangkokdining.com for the latest updates. For dining reservation or delivery, please call +66 2207 7777 or email fb.bangkok@stregis.com

• VIU: Open daily from 6:30 AM - 11:00 PM (last order at 10:30 PM)
• The St. Regis Bar & The Drawing Room: Open daily from 12:00 PM - 11:00 PM (last order 10:30 PM, and alcoholic beverage last order 8:30 PM), Afternoon Tea from 2:00 - 5:00 PM
• The Lounge: Open daily from 7:00 AM - 8:00 PM (last order at 7:30 PM)
• Pool Bar: Daily, Monday - Friday from 9:00 AM - 7:00 PM; Saturday, Sunday and Public Holidays from 8:00 AM - 7:00 PM (last order at 6:30 PM)
• Decanter: For private event space with limited capacity of up to 25 guests only
• IGNIV: Open every Wednesday to Sunday from 12:00 PM - 10:00 PM (last order 1:30 PM for lunch and 8:30 PM for dinner)
   

Delivery service is available Monday - Friday: 

• Exquisite Home Dining menu from 11:00 AM - 8:30 PM

Following a recent announcement by the local authorities, restaurants in Bangkok are able to operate at limited capacities. As seats are limited, advance reservations are highly recommended. Your safety is our utmost concern. All effort will be made to minimize any inconvenience & we thank you for your understanding. For more information on delivery or takeaway, please call +6622077777 or email fb.bangkok@stregis.com

LEARN MORE

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

• Mobile Check-In/Check-Out. Let us know via the app when you are planning to arrive and once you departed.
• Mobile Key. Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining. Order your private, in-room dining through the app.
• Mobile Guest Requests. Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Breakfast available (unlimited a la carte breakfast menu)
• Welcome Gift: Available, as per standard
• Late Check-Out: Available, as per standard
• Mobile Check-In/Check-Out: Available, ID to be presented at Front Desk on arrival
• Mobile Key: Available, as per standard
• Mobile Dining: Not available through Mobile App. Pick-up and delivery service is available through In-Room Dining
• Mobile Guest Requests: Available via Mobile Chat

With 1,515 sq.m. or 16,305 sq. ft. of meeting space, The St. Regis Bangkok offers multiple options to adhere to social distancing measures. Possibility of multiple conference rooms connected virtually and simultaneously. From Virtual Meeting and Conferencing to Live Streaming and Meeting Packages, live feed video & audio projections are available in all meeting rooms and connectivity in all public spaces and guest rooms. The following precautions may be in place during your event:

• Temperature check for guests, hotel hosts and vendors; receive Screening Checked Sticker if temperature falls below 37.5 degree Celsius
• Using Thailand's tracing application to register attendees' contact details
• Host wear personal protective equipment (PPE), including face mask, gloves, and face shield, as part of uniform
• Coffee break items, beverages and lunch servings in the meeting rooms are individually served
• Daily supervision and inspection by the Food Safety Hygiene Manager
• Hand sanitizer provided at hotel lobby, public area and event spaces
• Increased cleaning frequency of all public areas, at least every 2 hours, using pre-approved disinfectant products
• Fresh air system in function room turned on 30 minutes in advance to ensure good ventilation
• Set up air purifiers in the event space
• Reduce human to human contact i.e. process payment by QR Code
• Single-use microphone cover is changed for each guest to avoid the cross-spread of bacteria and viruses
• All event spaces to be sanitized after each event

Our dedicated hosts will work with you on the implementation of protocols and procedures specific to your bespoke event.

All of the precautions are subject to changes complying with local regulations. For more information, please contact the hotel at +66 2 2077777 for updates.

CONTACT US

The St. Regis Bangkok has been certified by the Safety & Health Administration (SHA) as a SHA Plus+ property, issued by the Tourism Authority of Thailand (TAT). Our core team of host are fully trained in hygiene precautions and measures in line with Marriott's Commitment to Clean and we assure you that the safety of our guests and our team remains a top priority. 

The St. Regis Bangkok met Hygiene Guidelines set by MICE Capabilities and endorsed by Thailand Convention & Exhibition Bureau (TCEB).

In addition to the certification by local authorities, The St. Regis Bangkok has been Sharecare Health Security VERIFIED™ with Forbes Travel Guide. The comprehensive facility verification ensure that guests and travel planners can book with confidence at properties that have appropriate health safety procedures in place. 

We are pleased to announce that The St. Regis Bangkok has been certified by the Safety & Health Administration (SHA) as a SHA Extra Plus+ property issued by the Tourism Authority of Thailand (TAT). The health and safety of our guests remains our top priority, and our core team of host is fully trained in hygiene precautions and measures in line with Marriott's Commitment to Clean. 

Thailand Pass

Effective from May 1, 2022, all travelers arriving in Thailand by air are required to register with Thailand Pass in order to travel into Thailand. Applicants are required to submit their registration at least 7 days (not more than 60 days) before their intended travel date. In preparation for Thailand Pass registration, we kindly ask you to apply via website: https://tp.consular.go.th/

For more information on Thailand Pass, please visit https://consular.mfa.go.th/th/content/thailand-pass-faqs-2

For more information, please call +66 2207 7777 or email reservation.bangkok@stregis.com

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