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  • WHAT TO EXPECT

Welcome to Koloa Landing Resort at Poipu, Autograph Collection

Thank you for selecting Koloa Landing Resort at Poipu, Autograph Collection for your upcoming stay. We are excited to have you. Take a moment to see what's in store for you during your time on property. Plan and reserve activities now to get the most of your trip!

Commitment To Clean

PREPARE FOR YOUR STAY

Start planning now to maximize your stay once you arrive.

PREMIUM DINING

Enjoy our distinct on-site restaurant and lounge options during your stay.

PLAN YOUR DAY

Get the most out of your stay by exploring all Koloa has to offer.

Taking Care of You. Times like these remind us of the tremendous importance of travel. We are committed to providing you with a safe environment that aligns with expert protocols working to defeat COVID-19.

For more information on Marriott's Commitment to Cleanliness, please visit our corporate site.

The safety of our guests and associates is a top priority. As guidance regarding face coverings and vaccination verification varies by local jurisdiction and may change, guests should review public information websites for the most up-to-date guidance for your destination, as well as the hotel-specific sections below and US and Canada Travel Advisories | Marriott Bonvoy™ before traveling. Fully vaccinated guests are no longer required to wear face coverings or social distance in indoor or outdoor areas of the hotel, unless required by local law.

Signage throughout our resort to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurant in compliance with local and state mandates, and distancing markers installed at front desks and food and beverage service lines.

Face mask reminders and capacity signage in guest elevators.

Sneeze guards and hand sanitizers are placed at entrances of all enclosed areas.

No valet service is currently available for parking.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including restrooms, and elevators as well as provided more hand sanitizing stations.

Personal Protective Equipment (PPE): Staff members will wear PPE (e.g., face coverings, gloves, etc.) based on the activities they are performing and based on direction by the local authorities. Guests are currently required to wear personal face coverings in enclosed public areas.

Room Amenities: Throw pillows and robes have been removed from rooms.
Every guest room is thoroughly cleaned and disinfected prior to your arrival. During your stay, we will not provide housekeeping automatically every day. If you wish to receive daily housekeeping refresh service, please let us our guest services team know. We will be happy to make schedule service according to your preferences. Please note that if you are staying with us a bit longer, we will automatically clean your guest room after every 3rd night.

We are committed to making the amenities and services at our property available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing. The modifications we have made include:

Fitness Center: Open, face masks required at all times. Limited access regulated by front office team.
Spa: Open, reservation required.
Beach: Open, Social Distancing required.
Golf: Open, social distancing required.
Shuttle: Not available
Restaurant: Open, Set to accommodate Social Distancing
Pools: Open, Set to accommodate Social Distancing

HoloHolo Grill: Is now open for dine in as well as take out orders. Set to accommodate social distancing and QR code menus. Heightened frequency of cleaning all services, PPE required by all kitchen and service staff.

Takeaway contactless delivery for in-room dining.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including:

  • Mobile Dining: Order your private, in-room dining through the app.
  • Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

  • Breakfast: Titanium guests receive 1,000 points or $15 per person credit (a la carte menu, no buffet).
  • Welcome Gift: General Manager Welcome Gifts have been put on hold until further notice.
  • Late Check-Out: Late check out is allowed upon availability.
  • Mobile Key: Key cards are sanitized and recycled.
  • Mobile Dining: QR codes are used and orders may be placed via guest's phones.
  • Mobile Guest Requests: This may be done by text.

 

Need Help?

Contact Koloa Landing Resort at Poipu, Autograph Collection for additional hotel concierge recommendations. We look forward to seeing you soon!

+1 808-240-6600
2641 Poipu Road, Koloa, Hawaii, USA, 96756