Following the hotel's multi-million pound refurbishment, W London is the first hotel in the UK to implement the new DigiValet technology, allowing guests to transform their experience, and offers each individual a different mood, feel and environment to suit their needs. Each room is fitted with an in-room tablet, giving guests a full control of their experience at their fingertips as the user-friendly and colourful interface allows further personalisation of temperature, lighting, music and entertainment preferences. The Digivalet technology also allows for a contactless stay and services including pre-ordering breakfast, self-checkout and pre-booking housekeeping.
In England, face coverings are no longer required by law. The government suggests that you continue to wear a face covering in crowded and enclosed spaces where you may come into contact with other people you do not normally meet.