Welcome to Gaylord Palms Resort & Convention Center

Discover the Best Resort in Kissimmee, Florida

Uncover our one-of-a-kind, enchanting Kissimmee Florida hotel. Gaylord Palms Resort and Convention Center is an upscale Kissimmee Water Park Resort, featuring a premier location minutes from Walt Disney World® and Universal Orlando Resort™. Appreciate the convenience of everything from our Kissimmee Florida resort, whether you're traveling for work or play. Start your stay at our soaring glass atriums showcasing Florida's diverse landscapes, from the historic, cobblestone streets of St. Augustine to the picturesque, vibrant colors of Key West. Treat your children to Cypress Springs Water Park or savor the time to yourself at our outdoor South Beach pool with a whirlpool spa. Delight your taste buds with exquisite cuisine at our nine on-site restaurants, inspire new ideas in 400,000 square feet of meeting space and unwind in one of our Emerald Bay hotel rooms with floor-to-ceiling windows overlooking Kissimmee. Discover extraordinary moments at our hotel in Kissimmee, FL.

Easter Eggstravaganza: March 13 - April 12, 2020
Rates from $189. From enormous eggs and a Hop-A-Long Pool Party to a Mad Tea Party Escape Room and Easter Bunny scavenger hunt, our springtime setting will create family memories that outlast the season. Call 1-800-228-9290 and refer to code G9J.
Learn More
November 17 – January 3

So. Much. Christmas.

Discover So. Much. Christmas. at Gaylord Palms Resort during our annual Christmas extravaganza. With hours of exciting events and activities like ice tubing and Snowball Build and Blast, holiday dining, live entertainment, and more, it's easy to see why Christmas at Gaylord Palms is a beloved family tradition. And don’t miss ICE! featuring “A Charlie Brown Christmas.” Zoom down thrilling ice slides and see the awe-inspiring work of artisan ice sculptors who bring to life scenes from this Christmas classic with brightly colored ice masterpieces.

11/17/23-01/03/24

ICE! featuring "A Charlie Brown Christmas"

Come experience the splendor of the holiday season at Gaylord Palms. ICE! featuring "A Charlie Brown Christmas" is a dazzling, immersive, story-driven holiday showplace complete with larger-than-life ice sculptures, thrilling frozen slides, and awe-inspiring tunnels. Presented by Pepsi.

A child walking through an ice carving.

Water Park & South Beach Pool

Escape To Cypress Springs

Our 3-acre Cypress Springs Water Park features two pools, an action river, seven water slides, a surf simulator, a giant water playground, and more!

Cypress Springs Water Park - Free Fall Drop Slide
Crystal River Rapids

Crystal River Rapids

Whisk along a swift current at nearly four feet per second in our action river, our newest water attraction based on the clear, spring-fed rivers of Florida.

South Beach Pool

South Beach Pool

Inspired by the narrow, tree-lined pools at Miami hotspots, South Beach Pool is perfect for swimming laps or relaxing poolside in a warm, tropical environment.

South Beach Pool Cabana

Preferred Seating, Day Beds and Cabana Rental

Cypress Springs Water Park offers the convenience of reserved seating, taking the stress out of finding a spot poolside. You can reserve lounge chairs, a luxurious day bed, or your own private cabana.

Discover Premier Accommodations in Orlando

Explore our Rooms and Suites

Easter Eggstravaganza: March 13 - April 12, 2020
Rates from $189. From enormous eggs and a Hop-A-Long Pool Party to a Mad Tea Party Escape Room and Easter Bunny scavenger hunt, our springtime setting will create family memories that outlast the season. Call 1-800-228-9290 and refer to code G9J.
Learn More
Shuttle & Transportation Services
The resort offers shuttle service to Walt Disney World theme parks and the Disney Springs area. A daily schedule is available at the Concierge desk. Airport Shuttle Service is also available through Mears Transportation. For schedule and fees, call 1-407-586-2236 or phone ext. 62236 from hotel.
Learn More
OUR LOCATION

GETTING HERE

Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, Florida, USA, 34746

Tel: +1 407-586-0000
Distance from Property: 19.3 Miles
Phone Number: +1 407-8252001
Visit Website
Alternate Airport Transportation

Mears Transportation

Distance from Property: 50.1 Miles
Phone Number: +1 407-3249681
Visit Website
Distance from Property: 22.0 Miles
Phone Number: +1 407-894-9831
Visit Website

Nearby

Bus Station

Grand Central Station

Orlando Greyhound Station

Train Station

Water Park Access Queen Guest Room

Offers & Packages

Explore special offers and seasonal packages.

Adventure Kids

Resort Events

Purchase tickets to events, seasonal activities, dining and more.

Ice Slides

ICE! Returns

The signature Gaylord Hotels Original Experience is returning!

St Augustine Atrium at Gaylord Palms Resort in Kissimmee, FL

Sign-up for Updates

Join our email list for updates and exclusive offers!

Property Details

Restaurant

Fitness Center

Spa

Outdoor Pool

Meeting Space

Activities for Kids

Game Room

Convenience Store

Gift Shop

Dry Cleaning Service

Laundry

Wake up Calls

Daily Housekeeping

Service Request

Guest Room Entertainment

Check-in: 4:00 pm

Check-out: 11:00 am

Smoke Free Property

Pet Policy

Pets Not Allowed

No pets allowed-service animals only with proper documentation

Parking On-Site Parking

Daily: $35

Valet

Daily: $47

Additional Parking Information

Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.

Policies and Payments

Accepts: Credit Cards

Services

Babysitting

Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish, Creole

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 407-586-0000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors

Certifications

TripAdvisor GreenLeaders Certified

Florida Green Lodging Program Certified

Footprints

Carbon Footprint: 44.79 kg per room night

Water Footprint: 1000.69 liters per room night

Environmental Practices

Guest Room Recycling

What are the check-in and check-out times at Gaylord Palms Resort & Convention Center?

The check-in time at Gaylord Palms Resort & Convention Center is 4:00 pm and the check-out time is 11:00 am.

Does Gaylord Palms Resort & Convention Center allow pets?

The pet policy at Gaylord Palms Resort & Convention Center is:

Pets Not Allowed (No pets allowed-service animals only with proper documentation)

What are the parking options at Gaylord Palms Resort & Convention Center?

The parking options at Gaylord Palms Resort & Convention Center are:

On-Site Parking

Valet: Daily: $47

Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.

What property amenities are available at Gaylord Palms Resort & Convention Center?

The property amenities at Gaylord Palms Resort & Convention Center are:

Restaurant

Fitness Center

Spa

Outdoor Pool

Meeting Space

Activities for Kids

Game Room

Convenience Store

Gift Shop

Dry Cleaning Service

Laundry

Wake up Calls

Daily Housekeeping

Service Request

Guest Room Entertainment

Does Gaylord Palms Resort & Convention Center have Wi-Fi?

No, free Wi-Fi is not available to guests at Gaylord Palms Resort & Convention Center.