Welcome to Gaylord Palms Resort & Convention Center

Discover the Best Resort in Kissimmee, Florida

Uncover our one-of-a-kind, enchanting hotel. Gaylord Palms Resort & Convention Center is an upscale Kissimmee Water Park Resort, featuring a premier location minutes from Walt Disney World® and Universal Orlando Resort™. Appreciate the convenience of everything in one place, whether you're traveling for work or play. Start your stay at our soaring glass atriums showcasing Florida's diverse landscapes, from the historic, cobblestone streets of St. Augustine to the picturesque, vibrant colors of Key West. Treat your children to Cypress Springs Water Park, or savor time to yourself at our outdoor South Beach pool with a whirlpool spa. Delight your taste buds with exquisite cuisine at our nine on-site restaurants, inspire new ideas in 400,000 square feet of meeting space and unwind in one of our Emerald Bay hotel rooms with floor-to-ceiling windows overlooking Kissimmee. Discover extraordinary moments at Gaylord Palms Resort & Convention Center.

Easter Eggstravaganza: March 13 - April 12, 2020
Rates from $189. From enormous eggs and a Hop-A-Long Pool Party to a Mad Tea Party Escape Room and Easter Bunny scavenger hunt, our springtime setting will create family memories that outlast the season. Call 1-800-228-9290 and refer to code G9J.
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Discover more of what you love this summer at Gaylord Palms: more adventure, more fun, more time together, more memories. Find thrills at our exclusive Cypress Springs Water Park, complete with two resort pools, a multi-level water playground, thrilling Crystal River Rapids, winding water slides, and a surf simulator. Throughout the resort, enjoy delicious dining, relax in the spa, or explore interactive activities and fun seasonal events as you make this a summer to remember forever.

Now - 6/30/23

Extend Your Weekend! Stay Longer and Save More

Start your weekend early and save up to 15% when you stay longer now through June 30, 2023. Discover more in our 4.5 acre resort with its year-round water park, stunning atriums, delicious dining, and fun for the entire family. Book with code D3Q.

Gaylord Palms Cypress Springs Water Park

Water Park & South Beach Pool

Escape To Cypress Springs

Our 3-acre Cypress Springs Water Park features two pools, an action river, seven water slides, a surf simulator, a giant water playground, and more!

Cypress Springs Water Park - Free Fall Drop Slide

Crystal River Rapids

Whisk along a swift current at nearly four feet per second in our action river, our newest water attraction based on the clear, spring-fed rivers of Florida.

South Beach Pool

Inspired by the narrow, tree-lined pools at Miami hotspots, South Beach Pool is perfect for swimming laps or relaxing poolside in a warm, tropical environment.

Preferred Seating, Day Beds and Cabana Rental

Cypress Springs Water Park offers the convenience of reserved seating, taking the stress out of finding a spot poolside. You can reserve lounge chairs, a luxurious day bed, or your own private cabana.

Discover Premier Accommodations in Orlando

Explore our Rooms and Suites

Easter Eggstravaganza: March 13 - April 12, 2020
Rates from $189. From enormous eggs and a Hop-A-Long Pool Party to a Mad Tea Party Escape Room and Easter Bunny scavenger hunt, our springtime setting will create family memories that outlast the season. Call 1-800-228-9290 and refer to code G9J.
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Shuttle & Transportation Services
The resort offers shuttle service to Walt Disney World theme parks and the Disney Springs area. A daily schedule is available at the Concierge desk. Airport Shuttle Service is also available through Mears Transportation. For schedule and fees, call 1-407-586-2236 or phone ext. 62236 from hotel.
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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway, Kissimmee, Florida, USA, 34746

Tel: +1 407-586-0000
Distance from Property: 19.3 Miles
Phone Number: +1 407-8252001
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Alternate Airport Transportation

Mears Transportation

Distance from Property: 50.1 Miles
Phone Number: +1 407-3249681
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Distance from Property: 22 Miles
Phone Number: +1 407-894-9831
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Bus Station

Grand Central Station

Orlando Greyhound Station

Train Station

Water Park Access Queen Guest Room

Offers & Packages

Explore special offers and seasonal packages.

Adventure Kids

Resort Events

Purchase tickets to events, seasonal activities, dining and more.

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Property Details


Fitness Center


Outdoor Pool

Meeting Space

Activities for Kids

Game Room

Convenience Store

Gift Shop

Dry Cleaning Service


Wake up Calls

Daily Housekeeping

Service Request

Guest Room Entertainment

Check-in: 4:00 pm

Check-out: 11:00 am

Smoke Free Property

Pet Policy

Pets Not Allowed

No pets allowed-service animals only with proper documentation

Parking On-Site Parking

Daily: $35


Daily: $47

Additional Parking Information

Parking fees do not include tax, which is additional: In/out privileges for overnight guests only; Day guests per entry.

Policies and Payments

Accepts: Credit Cards



Concierge desk service

Property has elevators

Vending Machine

Languages spoken by staff:
English, Spanish, Creole

For more information about the physical features of our accessible rooms, common areas or special services relating to a specific disability please call +1 407-586-0000

Accessible Hotel Features

Accessible on-site parking

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrance to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Room and Suites Access through the Interior Corridor

Guest Room Accessibility

Accessible Vanities

Adjustable Height Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Closed Caption TV

Deadbolts on Guest Room and Suites Doors

Electronic Room Key

Flashing Door Knockers

Guest Room and Suites Doors Self-Closing

Guests in mobility-accessible rooms may inquire about lowering the bed height

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electrical Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Safety Chains and/or Latches on Guest Doors

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms

Viewports in Guest Room and Suites Doors


TripAdvisor GreenLeaders Certified

Florida Green Lodging Program Certified


Carbon Footprint: 47.57 kg per room night

Water Footprint: 996.62 liters per room night

Environmental Practices

Guest Room Recycling