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Sheraton Mexico City Maria Isabel Hotel

Experience elegance at our 5 star hotel in Mexico City

Begin your adventure upon entering Sheraton Mexico City Maria Isabel Hotel. Located on the famed Reforma Avenue, our 5 star hotel in Mexico City belongs to the Zona Rosa district, steps from exceptional shopping, restaurants and nightlife. Stroll down the avenue to revel in the beauty of the Angel of Independence, before walking further until you reach the Bosque de Chapultepec's lush greenery. Or head in the other direction toward the Spanish colonial facades of the Historic Center, home to the National Palace, Palacio de Bellas Artes, and Metropolitan Cathedral. Upon returning to our hotel, sit down to a gourmet meal at our variety of restaurants or sip cocktails in the lobby bar. To recharge your energy levels, we offer a heated outdoor pool and a fitness center with sauna. And when relaxation calls, slip off to your stylish room or suite, featuring thoughtful amenities, cityscape views and Sheraton Signature Sleep Experience beds. Your trip to Mexico City is whatever you make it. Make it all Sheraton.

Located in a Primary Urban Center

Marco Polo Penthouse- Living Room

Downtown Mexico City

Located downtown, in the heart of the financial and shopping districts, our modern Mexico City hotel blends the capital’s ancient grandeur and rich history with its contemporary culture.

Angel of Independence roundabout.
soap bottle icon

Commitment to Clean

As we welcome you back to our hotels around the world, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19. Click to see updates and learn more about what to expect at our hotel.

Renovated Space

Located in the heart of the capital, mere minutes from its historic center and financial districts, our modern 5 star hotel in Mexico City accommodates affairs of all sizes thanks to its 29 spacious meeting rooms, including a renovated ballroom, one of the area's largest.

Large empty ballroom decorated in warm hues.
Offers and Packages


Experience Pride & Joy Package

Available: March 3, 2021December 31, 2021

Stay at the heart of Mexico City, over renowned Paseo de la Reforma


Work. Celebrate. Travel.

Available: January 31, 2021January 31, 2022

Celebrate the holidays and liven up your routine and stay productive in the most iconic resorts in the Caribbean and Latin America.

Woman at Sunset

Feel Perfectly at Home in Festive Surroundings

Available: October 1, 2021January 31, 2022

Save on extended holiday escapes for stays of 5+ consecutive nights at participating hotels and 7+ nights at resorts.

Our Location

Getting Here

Sheraton Mexico City Maria Isabel Hotel

Paseo de la Reforma 325 Col. Cuauhtemoc,Mexico City Mexico Distrito Federal 06500

Tel: +52 55-5242 5555
Distance From Property: 11.7 Miles
Phone Number: +52 55-2482 2400
Visit Website
Alternate Airport Transportation:

Private Personalized Pick-Up Service


Bus Station:


Subway Station:

Insurgentes Metro Station

Business Center

Our Business Center has everything you need to make your business trip a real pleasure.

Business Center

Sheraton Fitness

Boost your workout at Sheraton Fitness. Our modern 420-square-meter gym energizes you upon entry via bright colors and locally inspired fitness-themed murals.

Cardio equipment in the fitness center.

Elevate Your Work

Sheraton has partnered with 24Slides to offer a 40% discount on 24-hour turnaround professional presentation design services

Property Details


Fitness Center

Outdoor Pool

Meeting Space


Business Center

Dry Cleaning Service


Room Service

24 Hour Room Service

Wake up Calls

Turndown Service

Service Request

Check-in: 3:00 pm

Check-out: 12:00 pm

Smoke Free Property

Pet Policy

Pets Allowed. One dog 18 kg max per room with non-refundable fee of USD 100 per room per stay

Non-refundable pet fee: $100 Per Stay

Maximum pet weight: 18lbs

Parking On-Site Parking

Daily: $10.5

Hourly: $3.1


Hourly: $3.1

Electric Car Charging Station
Policies and Payments

Accepts: Cash,Credit Cards

Contactless mobile payments


Concierge desk service

Currency Exchange

Property has elevators

Languages spoken by staff:
Spanish, English

For more information about the physical features of our accessible rooms,common areas,or special services relating to a specific disability,please call +52 55-5242 5555

Accessible Hotel Features

Property has elevators

Self Operating lift or a sloped entry in hotel swimming pools

Service Animals are Welcome

Valet parking for vehicles outfitted for drivers in wheelchairs

Van Accessible on-site parking

Accessible Areas with Accessible Routes from Public Entrance

Accessible Entrace to On-Site Pool

Entrance to On-Site Business Center is Accessible

Entrance to On-Site Fitness Center is Accessible

Entrance to On-Site Spa is Accessible

Main Entrance is Accessible

Meeting Spaces are Accessible

On-Site Restaurants are Accessible

Guest Room Accessibility

Accessible Vanities

Adjustable HIght Hand-Held Shower Wand

Alarm Clock Telephone Ringers

Bathtub Grab Rails

Bathtub Seat

Close Caption TV

Flashing Door Knockers

Hearing Accessible Rooms and/or Kits

Lever Handles on Guest Room Doors

Lowered Deadbolts on Guest Room Doors

Lowered Electricat Outlets

Lowered Night Guards on Guest Room Doors

Lowered Viewports in Guest Room Doors

Mobility accessible rooms

Non-slip Grab Rails in the Bathroom

Roll-in Shower

Room Windows Open

TTY/TTD Compatible

Toilet Seat at Wheelchair Height - Toilet for Disabled

Transfer Showers in Guest Rooms