WHAT TO EXPECT

• Signage in key public areas to remind guests to maintain social distancing, occupancy limits and seating capacities reductions in our restaurants in compliance with local mandates.
• Mobile check-in and key, service requests, and room service orders delivered right to your door via the Marriott Bonvoy™ mobile app.

In keeping with Marriott's Commitment to Clean, we have made several enhancements to our cleaning practices throughout our property and in guest rooms. These include:

• Enhanced Public Space Cleaning: We have increased the frequency of cleaning and disinfection, particularly in areas with high traffic including welcome area (reception), restrooms, library and club cars as well as provide more hand sanitizing stations.
• Electrostatic Spraying: We're utilizing enhanced technologies, including electrostatic sprayers with hospital-grade disinfectants, to support our already rigorous cleanliness protocols.
• Room Amenities: In-room mini bar items be reduced, but guests can request required items to the room. Disinfectant wipes are available in the room for every arriving guest as well as upon request.

On-Site PCR Testing: Aligned with expert protocols and led by Marriott's Cleanliness Council, W Maldives is able to take PCR test swabs directly at the resort one to three days prior to departure.

Following the most recent requirements from certain airlines and countries for their travelers, the resort is facilitating PCR testing which will be carried out by our well-trained medical team on site. The resort's authorized contact person will receive the test results electronically and inform guests accordingly prior to departure. On-site PCR testing charges will be USD 120.00 subject to 10% Service Charge & 12% GST per person.

We are deploying terms and conditions for our team to prioritize and arrange the testing for our valued guests:

• Reservations for PCR testing should be made latest 72 hours prior to departure.
• Departing guests who require a negative PCR certificate to return to their home country or final destination will be prioritized.

Every guest room is thoroughly cleaned and disinfected between each guest. We will continue to provide housekeeping services daily while you are away from the room. If you have any specific housekeeping preferences or would like to not receive housekeeping service during your stay, please contact guest services at any time.

We are committed to making the amenities and services at our resort available to you while complying with local regulations, including guidance on reducing capacity in public spaces and reinforcing social distancing.

The modifications we have made include:

• Fitness Center: Open 24/7, limited number of guests can use the facility at any given time.
• Library: Open, limited number of guests can access.
• Spa: Open, limited number of Guests can use the facility at any given time, reservations required.
• Beach: Open, social distancing required.
• Restaurants and Bars: Open, social distancing required.
• Water Sports and Diving: Open, reservation required.

• All our Restaurants and Bars are open as per normal hours.
• Social Distancing required.
• Reservations required for all restaurants except for KITCHEN, our main restaurant.

Marriott Bonvoy Member Benefits: We are committed to delivering the Marriott Bonvoy benefits for your membership level. Thank you for your understanding in cases where we may have to offer an alternative.

Marriott Bonvoy members are invited to use the Marriott Bonvoy App (available on the App Store and Google Play) to take advantage of contactless options, including: 

• Mobile Check-In/Check-Out: Let us know via the app when you are planning to arrive and once you have departed.
• Mobile Key: Forgo the front desk altogether and go straight to your guest room.
• Mobile Dining: Order your private, in-room dining through the app.
• Mobile Guest Requests: Connect with us via the app to request items you would like delivered to your guest room.

Not a Marriott Bonvoy member? Enroll here.

Available benefits vary by location and membership tier. At this hotel, please note that we currently offer the following Marriott Bonvoy benefits:

• Breakfast: Yes, only to Platinum and above members
• Welcome Gift: Yes, only to Platinum and above members
• Late Check-Out: Yes, only to Platinum and above members
• Mobile Check-In/Check-Out: Yes
• Mobile Key: Yes

With the constant developments in travel guidelines, we encourage you to obtain information from your government and airline for the latest travel advice. For more information and updates regarding travel guidelines to the Maldives, please refer to: https://immigration.gov.mv/faq-for-visiting-the-maldives/

Required Arrival documents in regards to COVID-19

Effective from 13 March 2022, travelers are no longer required to present a PCR test result upon arrival to the Maldives. However, All individual(s) except tourists and Maldivians are recommended to undertake PCR testing between 3-5 days after arrival. Travelers who have symptoms of COVID-19 may take an antigen test. 

The online submission of the IMUGA Health Declaration Form via https://imuga.immigration.gov.mv/ is mandatory both for incoming and outgoing passengers which should not be completed more than 48 hours prior to the arrival and departure to and from the Maldives.

The well-being of our guests and associates is of the utmost importance to us and we will unfortunately not be able to accommodate confirmed COVID-19 positive guests or guests showing symptoms of COVID-19. Guests will be solely responsible for bearing any associated expenses related to being confirmed as COVID-19 positive or having symptoms of COVID-19, including any quarantine requirements or flight cancellations. We encourage you to obtain information from the embassies and airlines for the latest travel advice before traveling and strongly recommend taking out appropriate travel insurance cover prior to your departure.

Pre-Departure (On-Site PCR Testing)

Aligned with expert protocols and led by Marriott's Cleanliness Council, W Maldives is able to take PCR test swabs directly at the resort three days prior to departure.

Following the most recent requirements from certain airlines and countries for their travelers, the resort is facilitating PCR testing which will be carried out by our well-trained medical team on site. The resort's medical officer will receive the test results electronically and inform guests through Welcome Agents prior to departure. We are deploying terms and conditions in order for our team to prioritize and arrange the testing for our valued guests:

• On-site PCR testing charges will be USD 120.00 subject to 10% Service Charge & 12% GST per person.
• Reservations for PCR testing should be made latest 72 hours prior to departure.
• Departing guests who require a negative PCR certificate to return to their home country or final destination will be prioritized

Inter-Resort Tourist Movements

Effective from 13 March 2022, travelers are no longer required to present a PCR test result while traveling to JW Marriott Maldives from any other resort, hotel, guesthouse or safari vessel within the Maldives.